Sena SMH10 - Inmate's Special GROUP BUY!

Discussion in 'Vendors' started by RocketMoto, Apr 25, 2010.

  1. Hellfish

    Hellfish Adventurer

    Joined:
    Nov 13, 2010
    Oddometer:
    36
    I have to echo previous comments about the stellar service from Rocket Moto. I placed an order on July 4th and received my new toys, I mean...communication equipment, today! That's record time for anything that I've purchased trans border. Everything is already installed and working great! Thanks!!!:thumbup
  2. JackpotDuc

    JackpotDuc Been here awhile

    Joined:
    Apr 9, 2011
    Oddometer:
    207
    Location:
    Brooklyn, NY
    I'd be very interested also.
    Hope this pans out!
  3. martinh

    martinh SSYSO Recruiter

    Joined:
    Sep 28, 2006
    Oddometer:
    248
    Location:
    NJ
    +1 These guys are steller to work with, Great cusotmer service:thumb:thumb
  4. RocketMoto

    RocketMoto 2 Many Motersikles

    Joined:
    Jun 9, 2008
    Oddometer:
    959
    Location:
    New Haamsha, USA
    I will ask 'the man' to see if any sort of promotion is planned.

    We have the SM10's on pre-order from our supplier, so we'll be at the top of the list to get 'em. It'll be a couple of weeks, I figure, before we have the SM10 in stock. Not that it matters to y'all, but we've ordered the Harley Ultra and Gold Wing cables, for the SM10, as well.

    Stay tuned...
  5. RocketMoto

    RocketMoto 2 Many Motersikles

    Joined:
    Jun 9, 2008
    Oddometer:
    959
    Location:
    New Haamsha, USA
    We got an email from Sena on Wednesday extolling the virtues of the 4.1 release. Then I read the release notes, such as they are - and WHAT? Just what does this new version do, anyway?

    I was in software engineering and technical sales for a very long time. When we had new 'features' like these - I'd call it a 'content-free' release. Last company I worked for, the software was all Web-based - SaaS - software as a service, they call it. So, when a new release came out, you got the new *features* whether you wanted them or not. Usually we added a bunch of stuff that no one cared about, and hyped it as the latest 'great slice of bread'. Oh, and we would manage to break about 50 things that previously worked great.

    So, my suggestions is - if it works, don't fix it. Let someone else Beta test the software for you. :deal.

    Jim - thanks for coming by the shop the other day! Was great to meet you and the Missus. I envy the time you have to wander about on two wheels.
  6. Dorzok

    Dorzok Long timer

    Joined:
    Jun 10, 2008
    Oddometer:
    2,052
    Location:
    SoCal
    Adam,
    is there an inmate price on the SPH10? and do they have a dual set? and is there talk about an SP10 with that fancy dual stream feature?
  7. kimel

    kimel I hit what?

    Joined:
    Mar 19, 2010
    Oddometer:
    212
    Location:
    The Palouse, Washington State
    Anyone find a solid reason to do the 4.1 update?


    Sent from my iPad using Tapatalk HD
  8. RocketMoto

    RocketMoto 2 Many Motersikles

    Joined:
    Jun 9, 2008
    Oddometer:
    959
    Location:
    New Haamsha, USA
    Your ADV discount applies on the SPH10. PM us for details. No duals - only single kits, at this time.

    Nothing I've heard of on the dual stream - aside from the SM10 dual stream BT adapter. We're supposed to receive in a big order of these tomorrow.
  9. RocketMoto

    RocketMoto 2 Many Motersikles

    Joined:
    Jun 9, 2008
    Oddometer:
    959
    Location:
    New Haamsha, USA
    The details of what the changes are don't seem all that well defined. If your 4.0 unit ain't broke, I'd wait for a version that has some more significant changes before updating.
  10. kbroderick

    kbroderick Long timer

    Joined:
    May 7, 2009
    Oddometer:
    1,124
    Location:
    Red Lodge, Montana
    So after about 1.5 years of mostly good results, my girlfriend's headset has stopped talking to mine. She can hear me; I can't hear her, although I can hear the beeps produced by my unit as well as the "open channel" static when we activate the intercom. I am using the earbud clamp; she is using the normal boom mike clamp.

    We've tried a factory reset and full charge, to no avail. We've also tried switching which unit is on which clamp with no changes in symptoms.

    Any ideas?
  11. argentcorvid

    argentcorvid Some Guy

    Joined:
    Oct 28, 2010
    Oddometer:
    511
    Location:
    Marshmellow-town, Iowa
    probably the springy pin connector (in one way or another).
  12. skdvr

    skdvr Adventurer

    Joined:
    Aug 30, 2011
    Oddometer:
    38
    Location:
    St. Louis, MO
    After exchanging a few PM's with Adam and then a pleasant phone conversation with his wife (cannot remember her name) I ordered a dual pack of the SMH10. It was shipped quickly and arrived on my doorstep a few days later. I was gone on vacation at the time, but as soon as I got home I opened the box and read the instruction manual. The next day I installed the unit on my helmet (Scorpion EXO900) which was super easy. The main reason I bought the SMH10 is so I could hear direction from my Garmin 660, and to chat with my wife when she gets to ride with me. I got it paired right up with the Zumo without any issue and finally got to give it a try today. Even over the rumblings of my Harley Road King going down the Highway I was able to hear the GPS voice with no problem and make a phone call to my wife to try it. She said that when I was rolling down the Hwy it sounded a little muffled but not bad at all. I could hear her perfectly fine.

    I am completely happy with my purchase from Rocket Moto and with the quality and function of my new Sena SMH10.

    Thanks again to Adam and his wife for all the help!

    Phil
  13. RocketMoto

    RocketMoto 2 Many Motersikles

    Joined:
    Jun 9, 2008
    Oddometer:
    959
    Location:
    New Haamsha, USA
    Check to be sure that one of the spring loaded pins on the back of the main unit isn't bent, loose or missing. Regardless, you're covered under the Sena two-year warranty.

    I just emailed you Sena's contact info and a copy of your original invoice, which you'll need for the warranty exchange.

    Let us know if they don't sort it out for you.
  14. RocketMoto

    RocketMoto 2 Many Motersikles

    Joined:
    Jun 9, 2008
    Oddometer:
    959
    Location:
    New Haamsha, USA
    Thanks, Phil :clap. Always nice to hear from happy fellow inmates!
  15. stewy (Aus)

    stewy (Aus) searching for a ride

    Joined:
    Jun 24, 2008
    Oddometer:
    46
    Location:
    Melb. Victoria
    is this still going, sent a pm and a email and no response?
  16. JRWooden

    JRWooden Long timer

    Joined:
    Jul 5, 2008
    Oddometer:
    4,325
    Location:
    The great state of confusion
    AFAIK It's still going ... sometimes the boys get a wee bit behind in their e-mail, or something else goes sideways ...
    but they are great to work with...
    :clap
  17. scootlew

    scootlew Been here awhile

    Joined:
    Mar 24, 2004
    Oddometer:
    104
    Location:
    Bay Area, California
    Email and PM sent - Yeah!
  18. skdvr

    skdvr Adventurer

    Joined:
    Aug 30, 2011
    Oddometer:
    38
    Location:
    St. Louis, MO
    I too would guess that it is going on. If you do not get a response today I would try calling. They are a small family run shop, so maybe something came up.

    Phil
  19. MAXIMUM

    MAXIMUM Too much is never enough.

    Joined:
    Mar 15, 2006
    Oddometer:
    54
    Location:
    Golden, Colorado
    Yup...they seem to offer great prices everyday on Sena equipment to Adventure Rider members. But honestly, Adam and his people provide such great customer service...I would buy my stuff from them even if it wasn't the best price!

    I purchased the new SM10 last week...and it is awesome! Now me and my passenger can both listen to the same music off my iPhone (or Zumo) with no issues at all. In fact, with the new SMH10 flash (1.4.1) I still have total voice and jog dial control of my iPhone even when connecting through the SM10. :clap

    Steve
  20. RocketMoto

    RocketMoto 2 Many Motersikles

    Joined:
    Jun 9, 2008
    Oddometer:
    959
    Location:
    New Haamsha, USA
    It's been wicked crazy here. Behind on email is an understatement. Now, if I could only figure out how to make a 50 hour day, we'd be in good shape.

    Yes - the group buy is still alive and well:freaky