Shipping a GSA to London from LA

Discussion in 'GS Boxers' started by Motomochila, Jan 2, 2013.

  1. Motomochila

    Motomochila Mad Scientist

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    Well, my motorcycle finally got to London yesterday. Paperwork nightmare and spent more money than expected; $3032.00 including shipping insurance, and that's just one way. So my GSA is in London and WAS supposed to be delivered to a BMW dealership in Battlesea. After many emails and two telephone conversations with the service writer and approval by the manager to receive my crated motorcycle, open it up and reassemble the bike so I can show up next Wednesday to ride off on my tour...they refused to accept my motorcycle! WTF? Parklane BMW agrees to accept my bike for a fee, open the crate, put my bike back together, store the crate, repack my bike for the return trip...and when I finally have the bike delivered to their shop, they refuse the shipment.

    So as of tonight, I don't know where my $25,000 BMW is, and the freight forwarder has charged me an additional 200 euros to drop the crate into some warehouse back at the airport.....and I'm scheduled to fly to London next Wednesday. What a way to start off on my two month moto-tour. Anyone in London who reads this, I could surely use a bit of help. Parklane BMW are dousche-bags. No contact or reason, just refuse after multiple email confirmations as recent as June 1st.

    I guess the adventure begins now....:huh
    #61
  2. Blind Warrior

    Blind Warrior Lost in the Ozone

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    WTF dude? How did it get to be so expensive? This is something I would like to do in 2014 for a trip to Morocco. But it seems that it goes sideways for a large percentage of the people who try.
    #62
  3. wheatwhacker

    wheatwhacker It's raining here

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    If you don't hear anything soon, I will drive over and collect your bike, bring it back to my place and uncrate it and store it.
    I am in Ireland so you may have to add a flight to your schedule.
    This is ridiculous.
    There is a shop a mile from me who can have your bike trip ready if I get the go ahead.
    #63
  4. Motomochila

    Motomochila Mad Scientist

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    The cost breakdown:
    Airfreight $2570.00
    DG Declaration $55.00
    Handling at heathrow $90.00
    UK Customs $150.00
    Delivery to the BMW dealership by truck $225.00
    Return delivery back to another terminal $225.00
    Freight insurance $190.00 (and I'm lucky I purchased this due to the circumstances)

    Grand total to ship via Air Cargo $3,6435.00

    The reason it goes sideways for so many people: Americans have become accustom to the services regularly performed in the US every single day by companies providing the necessary logistics to ship or transport something, i.e. UPS Fed-X, etc. Overland freight companies. These services are so superior to other countries and we assume that this is the norm everywhere. Unfortunately we are too naive. The rest of the world does not give a shit about doing business with American travelers on motorcycles. So what if your stuff arrives damaged or does arrive at all. Business as usual fella. Choke it up and move on.....

    But I guess that's part of the adventure....right?

    As for my bike; Its currently 4:00 AM where I am, daytime, (eight hours later there), so I was able to contact the freight forwarder and they have agreed to allow me to reassemble my bike at their location next Thursday. Odd though, I'm still in the dark as to where that actually is....
    My adventure started before I even got there.
    #64
  5. marty hill

    marty hill The Energizer Bunny

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    Sad story. I've shipped 3 times with zero problems. Last time flew with bike from london to vancouver for $2200. Great ride down the coast to the bay area. Enjoy the trip, guess you have earned it.
    #65
  6. bcostell

    bcostell Been here awhile

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    When the bike turned up at Park Lane, had all of the fees been paid to the people doing the delivery? ie. is there a chance that Park Lane were asked for money when the bike was delivered. If so, then it's likely (and reasonable) that they would refuse the receive the bike. The reason I ask this is the finger could be pointed at PL (for being jerks if no money was involved), the shippers being jerks (if they had been paid but didn't know it) or it could be down to miscommunication between the three party's.

    I wouldn't say the US isn't any better or worse than europe regarding shipping services, just different. The big issue here is you're at the end of a phone line or an email, when what you really need is feet on the street. I think the best way to get this type of thing done is to use a couple of days of your trip and just be there when the bike arrives.
    #66
  7. jimmex

    jimmex Guero con moto

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    How profoundly fucked up.
    #67
  8. Motomochila

    Motomochila Mad Scientist

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    Paid for 100% in advance and the dealer had my credit card number, email and phone number. Haven't a clue as to why they refused the bike. I even sent a picture on the first of june showing the crate and its contents.
    #68
  9. Blind Warrior

    Blind Warrior Lost in the Ozone

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    The UK is profoundly fucked when it comes to service. I was there in April for a wedding and stayed in a couple of spendy hotels in London and Southampton. I felt like pulling a complete "ugly American" routine in both, though since I am a Paddy I kept schtum. I'm not looking to pick a fight with any Brits out there, Allah knows you guys have to put up with it all the time, and during the time that I lived in London the English people were really good to me, despite having the shit bombed out of them by the IRA!
    #69
  10. bcostell

    bcostell Been here awhile

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    Part of the problem is that Park Lane is a very exclusive neighborhood in central London, so your business is likely mouse nuts to them. No excuse, total BS actually. I'd raise merry hell with them, in fact we could all send them snot-o-grams suggesting they've screwed over one of our mates and demand they set things right for you. Who know's?...you may get a free service :)
    #70
  11. TUCKERS

    TUCKERS the famous james

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    Someone ought to direct Park Lane to this thread, word like this spreads like wildfire, I'd like to know the in's and out's.

    Almost 3700 so far....perhaps double that
    3700
    ________________
    7400

    plus all the hassle and uncertainty

    renting suddenly seems feasible, or buy a used bike and ship it home or sell it.

    Sorry about your unfortunate trouble, it seems like you have a great attitude about it, good for you.

    Keep us posted and the very best of good fortune to you.
    #71
  12. RuckedUp

    RuckedUp Long timer

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    Wish I had seen this thread earlier. I shipped my bike from Toronto, ( drove it up from Alabama) and flew into CDG Airport Paris, was on the bike 2 hours later headed into Paris. 2k one way not counting airfair the bike was on the the plane with me in the hold. Good luck on your trip.
    #72
  13. Motomochila

    Motomochila Mad Scientist

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    Was in Paris this morning at the Napoleon hotel. As I got there yesterday it poured on me. Ducked into the first hotel I could find. I should have shipped to Paris instead of London. Where are you heading, I'm currently in Lyon and finally enjoying some partial sunshine.
    #73
  14. RuckedUp

    RuckedUp Long timer

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    Im in Germany for a few more months, I pick up a new 1200GS in the morning, what are your plans I need to do the 600mi run in on the bike. I was looking at the Netherlands later this week. We have a trip planned to the arctic circle next month via Sweden. What are your plans?
    #74
  15. Motomochila

    Motomochila Mad Scientist

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    Wanted to head north out of Calais, but the rain has pushed me south to Lyon. I planning to get to Copenhagen sometime this summer. That's as far north as I planned......unless?
    #75
  16. RuckedUp

    RuckedUp Long timer

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    South is a good bet this WX here up north part of europe has been shit
    #76
  17. TUCKERS

    TUCKERS the famous james

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    So, whatever happened with Park Lane? Did you ever find out? What about the re-shipping from PL back to Heathrow? + the storage cost.
    #77
  18. Motomochila

    Motomochila Mad Scientist

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    I stopped by park lane to buy new winglets for my bike. Seems that didn't make it out of the box when the freight forwarder trashed it. Yea broke it up in pieces and threw it away. Now not only do I have the extra wind and rain protection winglets offer, I don't have a shipping crate either. After talking to parkland I find it was the shipper in London who was at fault. Seems they knew about supplying a forklift or lift gate but decided to deliver my bike in a boxvan without any lift. Parkland does not have the capabilities to remove the bike so they refuse it. Also told me the driver was absolutely an idiot. I.Q. of 12. Without the delivery to parkland I had to toss my gear bag, and an extra bag I had with street clothes. No room on the bike and the hotel would not store or ship. What's another $500 on this trip anyway? I found a storage unit next to parkland to store anything else I didn't need on the trip and bought winglets, and headed to France. The forwarder also took two sets of race tie down straps and wheel chocks. They own these too. But on a lighter note, they did say they would build me a new crate for a nice sum and ship my bike back to the states for an even nicer sum, and will only charge me a small sum to take my stuff and throw away the crate...just kidding on the last part but not too happy with these blokes. I must be the joke of the day there.
    #78
  19. RichBMW

    RichBMW Long timer

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    So, do you have your bike now?
    #79
  20. marty hill

    marty hill The Energizer Bunny

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    Wow! Twice the problems and twice the price. Sorry we never talked.
    #80