1. scout18

    scout18 Been here awhile

    Joined:
    Jul 17, 2008
    Oddometer:
    942
    Location:
    Portland Oregon
    Any one here know Eric Nolan of Solo box up there in Mt. Vernon Washington?
    #1
  2. westcoasttrekker

    westcoasttrekker Been here awhile

    Joined:
    Mar 19, 2012
    Oddometer:
    131
    Location:
    Stanwood, Wa.
    :lurk
    #2
  3. s1marks

    s1marks Mercedes

    Joined:
    Sep 16, 2009
    Oddometer:
    661
    Location:
    Banks, Oregon.
    Believe this is the same guy that ran EP!C panniers (long thread in vendors section). From what I remember reading he has turned his business practices around with Solobox. Suggest you read the thread for yourself if you are thinking of buying.

    S1
    #3
  4. lacofdfireman

    lacofdfireman Been here awhile

    Joined:
    Jan 29, 2008
    Oddometer:
    877
    Location:
    St. George, UT
    He had some small business growing pains and some poor customer service at first. I think a case of growing to fast. He has made amens with those who were dissatisfied and is doing great now. I am in no way affiliated with him or his business and have never met or talked with him. Seems to be a stand up guy selling an ADV quality product at an unbeatable price. Soon as I get my new bike I will be purchasing a set.. My vote is give him a try..
    #4
  5. wookin2ride

    wookin2ride n00b

    Joined:
    May 6, 2011
    Oddometer:
    6
    Location:
    Ontario Canada
    Just wanted to chime in here- He had not made any amends with me yet. I posted my situation on that thread regarding the service, quality of welds on my boxes etc and he responded with a well intended post requesting that I PM him. I did that trying to work something out and he never responded to the original PM. To me, the post was just a show; everyone would read it and then think he was making amends, when he really just wrote the words without action - in my case anyway. Short of him doing something drastic to earn my trust back, I will never buy from this guy again, and will now use a much more trusted vendor; even if it costs more. I almost didnt get my boxes from him in time for my big trip. They were 3 months late in arriving the first time. In my opinion, if you are going to mess up - making amends is a good way to earn business again. But messing up, then stating publicly that you will make amends and not acting is even worse.

    So not only did he lose a customer with friends who are have bikes and want panniers- he has lost business from these people as a result, I will try to let people know who are considering them about my experiences and to consider more reliable vendors. I tried to give solobox/Ep!c pannier and second and third chance! you know what they say 'fool me once.....'

    If I can save even just one person the turmoil/stress of having to deal with the turmoil/stress of dealing with these panniers then Ill chalk my loss up to a learning experience and benefit to others.

    Ride safe
    #5
  6. bgt595

    bgt595 Been here awhile

    Joined:
    Feb 14, 2010
    Oddometer:
    100
    Location:
    Battle Ground, Wa.
    I took a chance on a local guy trying to fill a niche. I was immediately impressed with the build quality of the boxes when I saw them. The fit and finish looked great and they are just what I was looking for and at an attractive price. I went for the normal sized boxes for my 05 Triumph Tiger. They will be mounted to set of Givi pannier racks using Happy Trails mounts.
    These: http://www.happy-trail.com/Happy-Trails-Pannier-Mount-Kit.aspx

    [​IMG]
    A nice daytrip from my home to Mt. Vernon with these on the back garnered some looks.

    Now to start the swapping of the bags.
    #6
  7. Scott_PDX

    Scott_PDX Leisure Engineer

    Joined:
    Oct 18, 2010
    Oddometer:
    3,867
    Location:
    Portland...the newer one on the left side.
    Nice license plate box!
    #7
  8. linkweewee

    linkweewee tantum quantum

    Joined:
    Jul 8, 2007
    Oddometer:
    14,216
    Location:
    Oregon
    Happy Trails: After almost 3 years of using them on the Blue Mule am still one very Happy customer. The mounts alone are almost as sturdy as my Givi crash bars.

    [​IMG]

    fat-bottomed girl

    [​IMG][​IMG]
    #8
  9. tblume

    tblume gettin'it

    Joined:
    Aug 22, 2010
    Oddometer:
    2,372
    Location:
    541
    Who the fhug are you?...

    who who, whowho
    #9
  10. Squishy

    Squishy Positively charged...really!

    Joined:
    Mar 9, 2008
    Oddometer:
    1,463
    Location:
    PNW
    Was thinking the same thing, which bike you putting that on Scott?

    Have had this guys info saved for awhile now, would concider these panniers as an alternative to...really farkin expensive one's!
    #10
  11. Scott_PDX

    Scott_PDX Leisure Engineer

    Joined:
    Oct 18, 2010
    Oddometer:
    3,867
    Location:
    Portland...the newer one on the left side.
    Don't know about me, but looks like a good KLR Farkle. Gotta love the creative uses of those little pelicans.

    As far as the OP, glad you like them, I had read of some of the earlier "Growing Pains" problems he had. Myself, I'm pretty happy with the Happy Trails, which these seem to copy (Added to 2 bikes). Too bad he could make some Obvious change to his design to set them apart vs. making them look like clones of someone else s design.

    [​IMG]
    #11
  12. rfbarker

    rfbarker Adventurer

    Joined:
    Jun 23, 2012
    Oddometer:
    61
    Location:
    Bellingham, WA
    #12
  13. bgt595

    bgt595 Been here awhile

    Joined:
    Feb 14, 2010
    Oddometer:
    100
    Location:
    Battle Ground, Wa.

    Thanks Scott, the factory tool kit lacks adequate tools to remove the wheel and most useful tools to take the tank off if needed...... After building up the toolkit I needed a place to store it and some jumper cables I made......BAM!! The parachute pack was born....


    Now if you're message was meant as sarcasm then :flip :D
    #13
  14. atokad

    atokad wan⋅der⋅lust

    Joined:
    Mar 27, 2008
    Oddometer:
    2,849
    Location:
    Colorado
    Check your PM, had a question about your set up. :deal
    #14
  15. bgt595

    bgt595 Been here awhile

    Joined:
    Feb 14, 2010
    Oddometer:
    100
    Location:
    Battle Ground, Wa.

    I never got any PM's, but here's what I got going.

    It's a used Givi rack I bought off the tigertriple.com classifieds and then the boxes are standard sized bags from Solobox (he has a Facebook page) and mounted everything to the bike using Happy Trails mounts.

    The small lock box on the fender is a Pelican 1200 case bolted to the factory license plate bracket and also bolted to the bottom of the fender though the cross brace of the Givi side rack brackets.

    I can take pictures if needed, but is all the normal stuff.

    :D
    #15
  16. godaddygo

    godaddygo drdude

    Joined:
    Aug 24, 2010
    Oddometer:
    365
    Location:
    Post Falls ID
  17. One Fat Roach

    One Fat Roach Long timer

    Joined:
    Mar 23, 2013
    Oddometer:
    1,633
    Location:
    PNW
    I saw them via CL and really want a set. They're expensive as hell but look worth it. I've never owned any saddle bags or panniers but im gearing up to take a big road trip and I've read a lot about the pros and cons of soft bags and panniers. Kinda wanna go the route of being able to lock up my belongings and not have anything stolen. Especially on my first long distance trip
    #17
  18. ThatGuyDuncan

    ThatGuyDuncan Adventurer

    Joined:
    Jun 1, 2012
    Oddometer:
    44
    Location:
    CA.ON.Mississauga.Clarkson
    It has been a year, how have the Solobox boxes stood up over time?
    #18
  19. ncj01

    ncj01 Been here awhile

    Joined:
    Nov 1, 2006
    Oddometer:
    172
    Location:
    NW Arkansas
    i ordered some over the phone with Eric a couple weeks ago.

    He was transparent that I just missed a batch, and i would be in a batch he was cutting/welding then... and that after welding, he needed to send them to powdercoat.

    I waited 2wks, texted him for status a few days ago.
    He said he was expecting them back from Powder within a week or so....

    //

    Thus far, quick easy responses and customer service...

    I have the racks (SWMOTECH), and Mounts (Happy Trails) all ready to go...

    //

    Interesting side note: I had HT's on my R1150GS and wanted them for my 1190 Adventure. I called them to inquire b/c I didn't see the 1190 on their page. I won't use the term Rude, becuase it's not quite accurate, but I would say they were non-interested and dismissive about my inquiry, as though they didn't care about a new model, didn't have plans or interest, and would be just as happy as ever if I took my business elsewhere for my rack and case needs. I happily obliged, but regrettably had to come back for the mounts....

    #justsayin'
    #19
  20. brooks

    brooks Been here awhile

    Joined:
    Jul 2, 2006
    Oddometer:
    332
    Location:
    Port Angeles
    My father in law and I just rode over from the peninsula and picked a full set up including the top box. Well made and good fit for his klr. Eric took us over off road to Oso to check out the big slide area. Good guy, good boxes. He is still working on some different designs and I think a couple of things could be improved on it I find things to improve on with anything. I would post pictures if I could figure out how but the boxes are great!
    #20