SoloMotoParts.com Master Thread

Discussion in 'Vendors' started by Buster714, Mar 16, 2012.

  1. Buster714

    Buster714 VP of crash testing

    Joined:
    Feb 16, 2011
    Oddometer:
    712
    Location:
    SoCal
    This thread will serve as a general information page for Solo Moto Parts. Feedback from customers is encouraged! Please direct specific questions or product inquiries to customer service so we can get you taken care of immediately: email customer service here.

    Company Information

    Name: Solo Moto Parts
    Online Store: http://SoloMotoParts.com
    Email Customer Service email customer service here
    Call Customer Service Toll Free +1-877-819-3402
    All major credit cards and Paypal are accepted. International orders are welcome.
    We ship world-wide from our location in Fountain Valley, California, USA.

    FREE SHIPPING in US48 and NO TAX charged in or out of CA! See website for details.

    We price match.

    We pay for return shipping on premium gear.


    We do everything the big stores do, except you'll have the convenience of dealing with the same person over phone and email, and get better service and attention to the details that matter most to you.

    Social Media
    We are very active on Facebook and I’m always posting new product and riding videos.

    You Tube http://youtube.com/solomotoparts
    Facebook http://facebook.com/solomotoparts
    Google+ https://plus.google.com/+SoloMotoParts/posts
    Twitter http://twitter.com/solomotoparts


    About Us

    I’ve been riding with our local ADV’ers a while now so I figured it was time to post up a thread with all of our information and an official introduction. My name is Aram, but many call me by my nickname, Buster. My long time friend and riding buddy, Daniel, is the other owner here at Solo Moto Parts. We have a friendly staff of active riders and I do my best to make myself available to you guys for whatever you might need. I’m an ADV Rider junkie so I’m on here just about every day.

    Daniel and I founded the store in 2004. We have a great selection of parts, gear and accessories with all the big brands you would expect to find at the larger stores along with many niche and boutique brands that are much harder to find. I am constantly acquiring new brands for our store, many of which come directly from this forum. Riding my F800GS has paved the way for developing our selection of ADV parts and gear. I’ve found that using the equipment myself is really the only option for someone that wants to be successful in a motorcycle segment that focuses on self-reliance and exploration. I’m out there catapulting my bike through mountains and deserts and even my daily commute, just like so many of you out there. I love to ride all sorts of motorcycles and I feel very lucky to do what I do.

    SoloMotoParts.com is the culmination of all of our online experience that began in the late 1990’s when a 56k modem was our only portal to the online world. We were captivated by an ocean of information and the freedom that it offered to those who were willing to put forth the effort. Time went on and technology improved along with our experience and capabilities. Eventually our passion for motorcycles merged with our obsession with technology in 2004 when we rented a retail space and opened our first supplier accounts. We ran up credit cards and got as much money as we could from the bank, which wasn’t very much. It took years of hard lessons and rough economic times to get where we are today, and this process left us humble and very thankful for the progress that’s been made and the potential that remains.

    I grew up riding antiquated dirt bikes in jeans and old gear I would find in my dad’s garage or my uncle’s truck yard. I never owned a new bike or piece of equipment, and I didn’t really care. My dad could fix anything, so we would rebuild engines and fabricate whatever we needed to ride the next weekend. My uncles, cousins, and their friends would all journey out to the desert to ride bikes and buggies, shoot guns and raise hell. THAT is what I knew about motorcycle riding: freedom, exploring beautiful open spaces and challenging our capabilities on our machines. This lifestyle was imprinted on my psyche at a very young age and is now something I wouldn’t want to live without.

    Life is for the living. Do what you love. Love what you do. This is part of our philosophy at Solo Moto Parts. We’re not just a website, we’re a dream come true. We understand that real life happens regardless of policies or procedures. We understand that some people feel they’re taking a risk when they order online, and we’ll make every effort to change that notion. We understand that you don’t want to be penalized for making changes to orders or returning things for whatever the reason. We understand that you want to hear back from us when you call or email. We shop online just as much as anyone else and we know what irks us when we deal with companies that just don’t get it. When you know, you can act and actually make a difference which is exactly what we’re here to do. We know. We get it. Try us and see.

    I look forward to meeting more of you FF’s and getting you the parts and gear you need for your adventures. Thanks for reading.
    #1
  2. Yossarian™

    Yossarian™ Deputy Cultural Attaché

    Joined:
    Jul 9, 2007
    Oddometer:
    9,738
    Location:
    the 'Ha
    Glad to see you here!

    I've made a couple of (admittedly small) orders from you so far. My experiences with the sales have been excellent. Since I've not had any issues, I cannot elaborate as to your customer service.

    Count on me as a continuing customer.
    #2
  3. fudgypup

    fudgypup Banned

    Joined:
    Mar 9, 2011
    Oddometer:
    2,199
    +1
    #3
  4. browneye

    browneye PIN IT & BANG GEARS

    Joined:
    Dec 17, 2009
    Oddometer:
    6,489
    Location:
    Orange County, CA
    Buster is a great guy, rider and vendor. Very attentive and enthusiastic, ready to help with what you need. If they don't have it they'll get it, and are always competitive.
    #4
  5. bigtodd

    bigtodd Hi, wanna ride?

    Joined:
    Apr 18, 2010
    Oddometer:
    1,617
    Location:
    Surf City, USA
    +1+1 ... super guy who is completely committed to the sport. Buster knows his stuff and personally puts product to the test. HIghly recommend SoloMotoParts :thumb
    #5
  6. linksIT

    linksIT nOObie

    Joined:
    Sep 21, 2010
    Oddometer:
    272
    Location:
    San Clemente, CA

    +100 Buster is a great guy to deal with and SoloMotoParts has great products at great prices!!:clap
    #6
  7. herrhelmet

    herrhelmet A Serious Man

    Joined:
    Mar 13, 2008
    Oddometer:
    2,367
    Location:
    USA West
    Ridden with Buster and he IS a great guy, so I purchased a Dual Sport helmet from their site to try them out. Very user friendly shopping site, great selection of products and shipped in a reasonable time too.

    Very happy with my helmet..... definitely try these guys out. Terrific prices too!

    Jim
    #7
  8. roundtripping

    roundtripping Adventourist

    Joined:
    Feb 21, 2009
    Oddometer:
    1,704
    Location:
    San Diego, CA
    I'll happily vouch for Aram and his crew too. Great, responsive and service minded fellas. Shop with confidence.
    #8
  9. NSFW

    NSFW ktm's "the tourist"

    Joined:
    Feb 20, 2007
    Oddometer:
    16,898
    Location:
    Burbank CA
    just found out solo is carrying the giant loop bags...great products and crash tested (by me)...best of all made in the usa.

    already have them, and now just ordered the fandango. thanks buster for the awesome customer service.

    lots of good stuff on your website.....love those klims, mod motooverland, and more.


    :clap
    #9
  10. Casejeep

    Casejeep Been here awhile

    Joined:
    May 22, 2011
    Oddometer:
    736
    Location:
    Lake Powell or Flagstaff
    Well it looks like one more good review wont hurt. But like everyone else so far ive had nothing but great amazing service from Buster.

    When most companies try and break into a new market, they just copy what the other guys do. But what does Buster do? He buys an adventure bike and starts riding it. Not only does he carry the things we ADV riders really need/want, he takes time to stop and talk with as many fellow ADV riders as possible to get real feed back on what we want.

    I haven't seen commitment like this from a company to its customers in a long time. Anyone can carry the same parts as the other guys, but SoloMotoParts carry's the stuff you really want. They are a personal spin on buying ADV parts and gear.
    #10
  11. Kendrick

    Kendrick Been here awhile

    Joined:
    Oct 27, 2008
    Oddometer:
    115
    Location:
    Behind the Orange Curtain
    great guy, great company. they ride and they're passionate about what they do, that's a good combo.

    now, just hurry up and get more stuff that'll bolt onto my Super Enduro, then you really won't be able to get rid of me :evil
    #11
  12. Buster714

    Buster714 VP of crash testing

    Joined:
    Feb 16, 2011
    Oddometer:
    712
    Location:
    SoCal
    Thank you very much gentlemen. It's an honor and a privilege.

    If you like watching videos, check out our You Tube page here. Subscribe, comment, share your vidoes. I have quite a few riding videos up there and I like seeing what you guys are up to as well.

    Here's a taste of what I've been up to on my F800GS lately...

    /EDIT/ Whoa, where'd the 800GS video go? This is me on my Te310R! :shog

    <iframe width="640" height="360" src="http://www.youtube.com/embed/videoseries?list=PL39E7F6055730FEF5&amp;hl=en_US" frameborder="0" allowfullscreen></iframe>
    #12
  13. Buster714

    Buster714 VP of crash testing

    Joined:
    Feb 16, 2011
    Oddometer:
    712
    Location:
    SoCal
    [​IMG]

    Our Klim rep just informed us that they are OUT OF STOCK :eek1 on their most popular colors/sizes of 2012 ADV jackets. They will be waiting until July for more stock so if you're in the market for an item we have, now is the time. We only have a few 2012 jackets remaining!

    We have the following items in stock ready to ship (at the time of this post):

    Klim Badlands Pro Jacket Gray in LARGE
    http://www.solomotoparts.com/Klim-Badlands-Pro-Jacket-Gray

    Klim Latitude Jacket Grey in MEDIUM
    http://www.solomotoparts.com/Klim-Latitude-Jacket-Grey

    Klim Latitude Jacket Grey in X-LARGE
    http://www.solomotoparts.com/Klim-Latitude-Jacket-Grey

    Klim Traverse Jacket Black in MEDIUM
    http://www.solomotoparts.com/Klim-Traverse-Jacket-Black


    I personally wear the Klim Badlands suit and the Klim Traverse jacket and like everyone says, it's good stuff!

    [​IMG]
    #13
  14. browneye

    browneye PIN IT & BANG GEARS

    Joined:
    Dec 17, 2009
    Oddometer:
    6,489
    Location:
    Orange County, CA
    I just picked up my mojave pants from solomotoparts and they are THE nicest riding pants I have ever owned. Tried them on and they fit perfect, really quality kit. I'm ready for summer riding.

    :thumb
    #14
  15. fudgypup

    fudgypup Banned

    Joined:
    Mar 9, 2011
    Oddometer:
    2,199
    Got mine from Solomotoparts (size 38) and love them. Wore them at Death Valley then last week in Baja. Very well made, comfortable, etc... I love my BMW Rallye 3 suit but find the Dakar pant breathes a bit better and makes sense for hotter conditions.
    #15
  16. mr. thumbs

    mr. thumbs Long timer

    Joined:
    Apr 29, 2011
    Oddometer:
    1,240
    Location:
    Orange County
    I'll second the Dakar pants. I just picked up a pair from Solo last month. I got a good deal and the service was fast and friendly.

    First time wearing them was last week when I went to Utah for 4 days of riding. First day was 85 and then the next three were in the 50/60's and some light rain. Pants were perfect in both conditions. When it was hot I just opened the vents and they were almost just as cool as any of my summer gear but still has great durability.

    I also love the light grey color. Any jersey goes well with them, even my ugly ones.

    [​IMG]
    #16
  17. Buster714

    Buster714 VP of crash testing

    Joined:
    Feb 16, 2011
    Oddometer:
    712
    Location:
    SoCal
    Lookin' good Thumbs. Nice bike! :ricky
    #17
  18. grndzr0

    grndzr0 its Ground Zero

    Joined:
    Feb 19, 2010
    Oddometer:
    598
    Location:
    Montana
    Had a great time riding with you last weekend Buster!!! Thanks a bunch for the company and the fun!!!

    BTW, the new Badlands suit Rocks!!!

    Ryan
    #18
  19. Buster714

    Buster714 VP of crash testing

    Joined:
    Feb 16, 2011
    Oddometer:
    712
    Location:
    SoCal
    I had a blast with you guys. If you ever need another rider for one of your shoots let me know.:evil You were killing it in the rain that day man. Damn. I hope I made it in the shot. :cry:lol3

    YOU GOT THE BADLANDS! Nice, dude.:wings Everyone wins! Mine was amazing on that ride. We rode through cold misty coastal areas, hot arid desolate stretches of highway, fog, heavy rain, etc. It even survived late night hikes and fireside shenanigans, haha. Glad you have some good gear. You deserve it. No more raver pants.:clap:lol3

    I snuck a little clip of you guys- not that you didn't already notice.

    <iframe width="640" height="360" src="http://www.youtube.com/embed/UJLp4ZqPPCA?rel=0" frameborder="0" allowfullscreen></iframe>

    Shuttop. :rofl

    Let's do it again!
    #19
  20. Buster714

    Buster714 VP of crash testing

    Joined:
    Feb 16, 2011
    Oddometer:
    712
    Location:
    SoCal
    :thumb Thanks to everyone here on ADVrider who patronize our store!!!!
    This was a great year for adventure riding. I put more miles on my F800GS this year than any other bike, any other year. ADVrider is an amazing hub for ride planning and education, and I've become a more knowledgeable and capable adventure rider from participating on this website. I'm continually amazed with how many people know of the website and use it to find each other after meeting in far off destinations. There were several people I met thousands of miles from home that I found right here. It's been very enjoyable reveling in our adventures after returning home. In fact, it has become quite addictive. The spirit of adventure is definitely alive and well here at Solo Moto and we embrace it as part of our general philosophy.


    If you haven't checked out our website, we have a serious online store for serious motorcyclists.
    (The not-so-serious are welcome too, no pressure.) :D
    http://solomotoparts.com is fast, clean and secure, and we're bound to have something that rings your bell.
    Don't see what you want? Contact us and we'll look into it for you.


    Our customer service team is standing by to take your calls and emails so don't hesitate to contact us with questions, price matching, etc.

    :D FREE SHIPPING over $99 (US48). Our international shipping rates are very competitive! Live quotes online.

    :eek1 FREE RETURN SHIPPING on most technical riding apparel. That means: you don't like it? We pay to ship it back to us.

    :clap NO HASSLE RETURNS and NO RE-STOCKING FEES, ever.

    :evil NO SALES TAX, anywhere, ever.

    :freaky GIFT CERTIFICATES are perfect for riders of all types. Click here.

    We are an Elite Member on Reseller Ratings if you want more feedback from other customers...http://www.resellerratings.com/store/SoloMotoParts


    Thanks for reading. Happy Holidays to all you FF's, PP's, LAMF's, BLAD's, or whatever the vernacular has evolved into for 2013. See you out there!

    [​IMG]
    #20