SPI Parts MIA?(Scooter Parts International)

Discussion in 'Battle Scooters' started by kiznile, Jun 3, 2014.

  1. kiznile

    kiznile Scooter Commuter

    Joined:
    Nov 25, 2012
    Oddometer:
    59
    Location:
    Elk Grove, CA
    Hey All,

    I had been chatting with Louie Peverini @ SPI Parts (Scooter Parts International) for quite some time via email which lead me to ordering a Polini Variator from them to go with my Polini 2G clutch. (Louie is super knowledgeable and REALLY fast to reply). This is my second or third order with them and they have been amazing so far. That being said I placed an order 2 weeks ago with them for a part that is in stock, and its still processing. Their policy is same or next day shipping on anything that is in stock. The company is 100% non responsive. All calls go to voicemail, and all emails are un replied to.

    I'm not putting them on blast, I'm just concerned and wondered if anyone knew what was going on, and if everyone is okay?

    Any info would be great. Thanks All!
    #1
  2. kiznile

    kiznile Scooter Commuter

    Joined:
    Nov 25, 2012
    Oddometer:
    59
    Location:
    Elk Grove, CA
    Still no update :(

    Any suggestions? Anyone have any alternate contact for them?
    #2
  3. Chillis

    Chillis Land Barge Pilot

    Joined:
    Aug 25, 2005
    Oddometer:
    4,235
    Location:
    Spring Mountain Range
    Do a charge back and order through Racing Planet USA.
    #3
  4. kiznile

    kiznile Scooter Commuter

    Joined:
    Nov 25, 2012
    Oddometer:
    59
    Location:
    Elk Grove, CA
    The problem is that Racing Planet has a really frustratingly laid out website. When you try to search parts for a Aprilia Scarabeo 200, they dont have that option. Just Scarabeo 98-04 (which includes the 50,125,200,250,500). They don't list which parts are for what, and it's really just annoying.

    They don't even have the functionality to search by manufacturer part number!
    #4
  5. kiznile

    kiznile Scooter Commuter

    Joined:
    Nov 25, 2012
    Oddometer:
    59
    Location:
    Elk Grove, CA
    Contacted racing planet and got a canned response of basically, "We don't support your model yet" although my model has been out for 8 years. :rofl

    Louie @SPI finally started returning my emails. Apparently business is returning to normal.

    Still waiting for my tracking number. :wink:
    #5
  6. Dan V.

    Dan V. Been here awhile

    Joined:
    Aug 8, 2013
    Oddometer:
    215
    Location:
    Pothole City, West Michigan
    Hopefully Louie is out racing. He has always been my go-to guy to get scooter parts and he has been great at getting me hard-to-find stuff. Great prices and service - best scooter performance parts shop in the US.

    I think it is a one man shop. I have found him a little hard to contact by phone on rare occasions, but he usually gets back to me by email when that happens. Lets hope he is just on a short break.
    #6
  7. kiznile

    kiznile Scooter Commuter

    Joined:
    Nov 25, 2012
    Oddometer:
    59
    Location:
    Elk Grove, CA
    Yeah, he's been chatting with me now. We're back on track. Solid guy.
    #7
  8. kiznile

    kiznile Scooter Commuter

    Joined:
    Nov 25, 2012
    Oddometer:
    59
    Location:
    Elk Grove, CA
    Hey All,

    Just a quick update, Louie came through and got me all my parts. He's also working with me to source some different springs for my Polini 2G clutch.

    That being said, 9 roller polini variator is the bees knees. LOVE IT so far. Stupid fast off the line, and REALLY well behaved when cruising. I should really see a MPG bump when cruising. Time will tell.
    #8
  9. JoshM

    JoshM 2015 Wee-Strom

    Joined:
    Jun 10, 2014
    Oddometer:
    269
    Location:
    Franklin, TN
    Did he explain the lack of response and delay in your order?
    #9
  10. kiznile

    kiznile Scooter Commuter

    Joined:
    Nov 25, 2012
    Oddometer:
    59
    Location:
    Elk Grove, CA
    Not any exact details as to what came up. He apologized repeatedly, said he had been out, and then gave me expedited shipping. He then went a step further and ordered me a new stiffer set of clutch springs I had earlier been inquiring about from polini and will be shipping them to me at his expense.

    This truly is a one man operation as far as I can tell. Delivery turnaround may be a little unpredictable, but I can say he's worth continuing to do business with. Very nice, very knowledgeable, and extremely helpful.
    #10
  11. Chillis

    Chillis Land Barge Pilot

    Joined:
    Aug 25, 2005
    Oddometer:
    4,235
    Location:
    Spring Mountain Range
    How do you like the 2G clutch?

    Always wanted to try one on the SR50 I had but went Delta clutch instead.
    #11
  12. kiznile

    kiznile Scooter Commuter

    Joined:
    Nov 25, 2012
    Oddometer:
    59
    Location:
    Elk Grove, CA
    The scarabeo 200 had a well known, HORRIBLE standard clutch. I love the 2G and it's adjustability right out of the box. It's an incredible improvement over stock. When paired with the Maxi Speed 9 roller variator, it's amazing.

    The bike accelerates like this
    1) Stock: Rev to 4k rpm bog, chatter, slowly accelerate
    2) Polini 2g: Rev to 6500, bog, chatter, accelerate
    3) Polini 2G and Dr Pulley Sliders: Rev to 6500, bog quickly accelerate, roll on acceleration is VERY fast and aggressive, but reduced gas mileage do to constant higher revs under acceleration.
    4) Polini 2g and MaxiSpeed 9 roller: Rev to 7k RPM, engage without bog and quickly accelerate at 7k RPMs, really mellow cruising and smooth roll on acceleration.

    Considering putting Dr Pulley Sliders in my polini 9 roller, but I'm kind of liking how snappy it is from a stop, but how refined it is while cruising.

    Hope this didnt add too much confusion. :)
    #12