This would get lost in the 'too big' SPOT thread. Good FYI as the website doesn't cover the issue too well. I contacted Nationsafe Drivers (NSD), the company SPOT contracts. The marketing rep said they use 40,000 local providers who service beyond the paved road to recover a vehicle. They sold SPOT a program based on back road explorers, and adventure seeker use. SPOT lists it as 'roadside' assistance only. The SPOT rep did not know the extent of the program & referred me to Brian at NSD marketing for more info. Brian said unless a trail presents unreasonable access, local resources can help get the bike out. He set up the SPOT program and did all the training for SPOT sales reps. He wanted to know the reps name, feeling they should better represent his product. The plan limits don't stop at pavement edge. On my SPOT personal messenger it would be the green button going directly to NSD. This service replaces programmed text to the home computer. It also replaces the task of someone at home trying to help us with no further knowledge than GPS coordinates. A little info before you part with hard earned cash - or wish you had.