Spot New Maintenance Fee of $14.95

Discussion in 'Mapping & Navigation' started by PeanutRider, Jun 4, 2017.

  1. PeanutRider

    PeanutRider Noendv1

    Joined:
    Jun 14, 2015
    Oddometer:
    62
    Location:
    Lower,ALabama
    Just got my annual bill for my Spot GEN3 and they have tacked a $14.95 maintenance fee onto the bill? Does anyone know of any alternative to a satellite tracker...I feel like I have been f&$ked and not even a reach around prior to the fuckin.
    #1
    9Realms and sarapicos like this.
  2. Maximus64

    Maximus64 Betamus Chingamus

    Joined:
    Aug 10, 2011
    Oddometer:
    119
    Location:
    Abilene, TX
    Garmin inReach
    #2
  3. BeachMoto

    BeachMoto Been here awhile

    Joined:
    May 30, 2008
    Oddometer:
    780
    Location:
    Va. Beach
    I switched from Spot to InReach - it wasn't owned by Garmin when made the switch. Services are somewhat similar (for the basic plan that I buy) but with InReach, you can suspend your service when you want - I suspend mine in the cold weather when I don't do any extended travel. I reactivated mine last month to get ready for my summer trips.
    #3
  4. motokeith

    motokeith Been here awhile

    Joined:
    Mar 29, 2012
    Oddometer:
    586
    Location:
    Falcon, CO
    There was a $9.99 maintenance fee, they just raised it by $5. They also upped the basic service plan price by $50. It didn't take much on my part for them to offer me a $50 discount to renew for another year. My moto wanderings are going to be limited this summer so I didn't feel like dropping $450-$500 on the new Garmin hardware right now, but this will most likely be my last renewal for the Spot.
    #4
  5. VFR

    VFR Been here awhile

    Joined:
    Sep 22, 2007
    Oddometer:
    944
    Location:
    Nampa, Idaho for Good!!!
    They are getting expensive. I've always had all of the coverage on mine. Last year was $179 I think. Seems like you pay more for the annual service than the unit costs.
    #5
    Loutre likes this.
  6. 9Realms

    9Realms Drawn in by the complex plot

    Joined:
    Jul 23, 2010
    Oddometer:
    4,667
    Location:
    Central Mn
    Spot has a great product, but their greedy policies of grabbing a little extra from you here and there will eventually be their demise I think. Used to have one, and got rid of it.
    #6
    Mike Dirt likes this.
  7. HH

    HH Hurricane Harry

    Joined:
    Dec 3, 2010
    Oddometer:
    2,039
    Location:
    Dahlonega GA
    Just activateded a new spot April 1. After reading the other thread I kept an eye out for the extra charge. Nothing. $165 for the year.
    #7
  8. mbabc

    mbabc Curmudgeon trainee

    Joined:
    May 28, 2007
    Oddometer:
    3,050
    Location:
    Louisville, KY
    Been a Spot user for years and just today renewed. An InReach wasn't in the budget this year but think I'll switch next. Really like the 2 way texting and much better coverage in dense woods.

    $149.99 renewal
    $14.99 network fee
    $9.90 Tax
    $174.88
    #8
  9. phreakingeek

    phreakingeek adventurer

    Joined:
    Sep 17, 2010
    Oddometer:
    1,623
    Location:
    VA
    Just called in to cancel after getting the email that I would be charged the $14.99 Network Maintenance fee plus my Basic plan was going to be increased to $199.99 for the year. They immediately offered up an $85 discount to stay on for another year. So, while expensive, I was happy with the service for the price I initially signed up for and decided to stay on for another year. May end up with a different one next year, but for now there is an option to paying the ridiculous renewal fee.


    call 1 (866) 651-7768
    Hit Option 5 to go to Deactivation...wait 10-15 minutes on hold before speaking to a real human
    They ask for your name, phone number and ESN
    Tell them you want to cancel due to the increase in fees. The Customer Service Rep I spoke to said she set me up for cancelation at my request. She then said she could offer me the $85 discount if I wanted to renew for another year.
    #9
    AdamChandler and ohgood like this.
  10. aldend123

    aldend123 Long timer

    Joined:
    Sep 1, 2011
    Oddometer:
    4,948
    Location:
    Bristol County MA
    I realize a big reason people like the SPOT/inReach is the possibility of live tracking, but for 'push for emergency' option, we shouldn't let the Personal Locator Beacon (PLB) fall out of the discussion. For those unaware, it's a radio beacon that broadcasts your location on an emergency channel when activated. The popular models also use GPS to give a more precise location. No monthly fees and no charging of the battery.

    http://www.sarsat.noaa.gov/emerbcns.html#PLBs

    I'm sure many people's first thought is 'what good is a push-to-activate if I'm unconscious?'. Ask the same question for a live track - How long will it be until someone decides your inactivity is an emergency? If you've been unable to activate a PLB for 4-24hrs in a medical emergency, I'd guess decent odds it's too late anyway. There's certainly scenarios we can all come up with that a live track would be useful, so that's up to each of us to decide if it's worth those monthly fees like any other insurance item.
    #10
    TheBritAbroad and ohgood like this.
  11. jaschil69

    jaschil69 Been here awhile

    Joined:
    Oct 21, 2009
    Oddometer:
    113
    Just received the email that the SPOT tracker was going up to 199.95 yr. plus 14.99 "Network Maintenance Fee". Time to find something else. Any suggestions?
    #11
  12. PineyMountainRacing

    PineyMountainRacing Oops....

    Joined:
    Jul 2, 2008
    Oddometer:
    3,966
    Location:
    Sarasota, FL / Sylva, NC
  13. jaschil69

    jaschil69 Been here awhile

    Joined:
    Oct 21, 2009
    Oddometer:
    113
    Thank you!
    #13
  14. RonKZ650

    RonKZ650 Been here awhile

    Joined:
    Jun 11, 2009
    Oddometer:
    714
    Location:
    Lakewood, CO
    They offered me the lower rate too, and I asked if that rate would renew, and they said no, so every single year there is a rate increase, but you may be able to call, complain, and get a lower rate. I dropped them.
    #14
    ohgood likes this.
  15. dnrobertson

    dnrobertson Big Bike, Slow Rider

    Joined:
    Jun 30, 2008
    Oddometer:
    1,236
    Location:
    Frankston, Australia
    Another advantage of the PLB (or EPIRB we call it in Australia), is the monitoring agency is THE Government agency for Search and rescue (not a private company). So when you hit the "OH SHIT!!" button on a PLB, it is going straight to the right place.

    I dropped the SPOT years ago when the CONS outweighed the PROS.

    Now I carry a PLB (7 year battery life and as stated NO fees) and a Satellite phone I picked up cheap. I can buy airtime for this on a per month basis. Nothing beats being able to talk to somebody.

    My family and friends had grown tired of the SPOT tracking after the second trip, so I would have been waiting a long time for help.
    #15
    lucky13gsa, ohgood and TheBritAbroad like this.
  16. jaschil69

    jaschil69 Been here awhile

    Joined:
    Oct 21, 2009
    Oddometer:
    113
    I just called and they offered 65.00 lower. Think I will still cancel.
    #16
  17. Ron from BC

    Ron from BC Long timer

    Joined:
    Jun 29, 2008
    Oddometer:
    1,726
    Location:
    Vancouver Island
    Last year the basic went from 99 to 149 so when it came time for me to renew told them I'd be opting out due to the price increase. In true Sirius XM fashion they said okay how about 99 which I took. I don't imagine they'll offer to let me have it at 99 again after raising it to 199....in which case I'll be dropping it.
    #17
    Motorius likes this.
  18. KHuddy

    KHuddy Survivor

    Joined:
    Jun 24, 2008
    Oddometer:
    3,983
    Location:
    Silver City, Montana
    I lost track of my SPOT account until I saw this thread. Turns out my automatic renewal was two days ago. The bill was $214.98 which matches the $199 plus $15 that others have mentioned. My invoice shows that I had a $60 credit so I was billed $154.98. I have no idea where the $60 credit came from and I’m not going to ask. So, I’m sticking with SPOT another year.
    #18
  19. KHuddy

    KHuddy Survivor

    Joined:
    Jun 24, 2008
    Oddometer:
    3,983
    Location:
    Silver City, Montana
    I’m not as sanguine about government being the better option for a monitoring agency.
    #19
    max384 likes this.
  20. Solo Moto

    Solo Moto Kickstand up!

    Joined:
    Apr 13, 2014
    Oddometer:
    199
    Location:
    Northern Idaho
    Is the Spot still one way communication only? I ruled that out a couple years ago and got the InReach with Two way comms. Every single ride of mine takes me out of cell range and I appreciate the ability to text back and forth with my wife wherever I'm at. Spot seems about useless unless an extreme emergency and the InReach is priceless... Downright handy tool!
    #20