The Yamaha Super Tenere XT1200Z Big Thread

Discussion in 'Land of the Rising Sun: ADV Bikes from Japan' started by mr moto, Feb 9, 2008.

  1. crazyjeeper

    crazyjeeper Been here awhile

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    I had noticed that the locals ride their ATVs in the road ditches around here and you end up with little offroad tracks. They looked like fun so I grabbed the gopro and headed down one on the Tenere.

    <iframe src="http://www.youtube.com/embed/7A_sTVaUdww" allowfullscreen="" frameborder="0" height="480" width="640"></iframe>

    Every time I ride this thing I am more amazed with how well it handles rough terrain. :clap

    Oh, and this is all the bike, I am far from a pro offroad rider, I have about 20 hours on a rented WR250F and that is it if you don't count graded gravel roads.
  2. Goldie05

    Goldie05 Fast George

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    I agree they should replace them under warranty but let me tell you my experience, as you know I traveled to Alaska but even before I got there, we attended the gathering in Whitehorse, Yukon of Teneres.
    We did some nice riding, I think you might have seen some of the pictures, there will be much more soon in my blog but on one of the rides in really muddy and nasty stuff both my fork seals started leaking.
    When I got back to Whitehorse, Yukon Yamaha told me they would not cover them under warranty because they are considered wearable items, they even told me they called Yamaha USA to see if they would cover them and according to them they WOULD NOT.
    Keep in mind I paid the $600 for the extended warranty and they still refused to cover them :huh I'm pretty pissed off.

    I really didn't abuse the bike, simply rode in muddy terrain, isn't that what the Super Tenere was designed for?? :huh

    I'm sure they covered Nick Sanders leaky seals but that's because they didn't want bad publicity :puke1

    Well, I have a blog and I'm sure Yamaha wouldn't like me to bash them for something as cheap as fork seals.....

    I will see what my dealer says when I get back to NJ.

    By the way, I tried to clean the seals with tape and a piece of plastic film and they stopped leaking but I'm going to have them checked because I don't know how much oil I lost

    I'm still in British Columbia.

    [​IMG]

    Some of the roads in Alaska

    [​IMG]

    Want mud :lol3:lol3

    [​IMG]



    One more thing, I installed a set of Heidenau K60's before this trip and after 7000 miles the rear was gone, I had to make a detour to Calgary to have a new Heidenau installed, couldn't find a dealer anywhere else :huh
    Must have been the rough gravel and the kind of riding I was doing :D
    I'm sure the speeds, way above the speed limits, didn't help either :rofl

    I'm now in Sparwood, British Columbia for the night, camping, tomorrow I will do Glacier National Park and then head home :D
  3. Dallara

    Dallara Creaks When Walks...

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    That well and truly sucks, Goldie. Seriously sucks, big time. I'd be royally pissed, too! :dog

    If you run into another dealer that tells you something like the same story ask them if they would say the same thing if it were a rear shock seal that started leaking... Or a final drive seal... Or any other seal on the bike that keeps oil inside and dirt and the elements out. Then ask them for a copy of the complete warranty policies and conditions, and see if it says anything, anywhere about seals be exempt. Sure, an uncooperative dealer could *try* and claim that a seal was a "normal maintenance item", but then ask them exactly where in the service manual is the mileage or time schedule for the regular maintenance and replacement interval of a fork seal.

    If they try to hold your feet to some imaginary fire it sometimes helps to remind them that the only "normal maintenance items" and parts subject to "normal wear and tear" are those listed in the regular maintenance schedule pages, along with tires. If anything else fails prior to the end of the warranty period it is subject to warranty compensation.

    Again, though... As I have mentioned before, it's really up to the dealer. Either you get a bad one who is lazy and doesn't care a femto-whit about customers, or you find who is smart enough to know that his paycheck walks in and out the door on two feet, and will go to bat for the customer first and foremost. When I was a dealer I always tried to side with the customer. After all, the customer is the guy who paid me - not the factory. All the factory did was take money from me in one way or another. It's too bad that so many dealers forget that simple reality.

    A bigger one is that the customers in the world can easily exist without either each manufactuer or their dealers, but neither the manufacturers or the dealers can exist without the world's customers.

    Dallara



    ~
  4. RockyDS

    RockyDS Lost in the wilderness

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    The background to my story is pretty much the same and Yukon Yamaha told me the same as they told George. Also there were a lot of leaking fork seals in Whitehorse. I spoke to my local dealer earlier today and he is requesting Yukon Yamaha to submit a claim to Yamaha and reimburse me. We'll see what happens.
  5. jaumev

    jaumev Long timer

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    A colleague has a fork seal problem and the dealer changed with no charges. They said to him the fork seals aren’t covered in guarantee but they did it.
    To avoid this problem I installed this fork seals they worked fine in my DRZ.

    [​IMG]
  6. slowarc

    slowarc Whiskey Tango

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    Hey all,

    I haven't kept up with this thread in months, but just a quick check in. I just crossed the 8k mile mark at 11 months. That consists of 30% dirt/fire road 70% slab. Not one single issue and I love the bike.

    Headed to CO, NM, and maybe WO in September and can't wait. 4k in 8 days.

    Cheers
  7. wfopete

    wfopete Suffer Fools; Gladly!

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    Often when determining the warrantability of a product failure a some basic questions will prove to be a good litmus test for a legit claim. You basically need to convince Yamaha that the part was defective.
    <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:eek:ffice:eek:ffice" /><o:p></o:p>
    <o:p></o:p>
    One, was there an outside influence that contributed to the failure?
    <o:p></o:p>
    <o:p></o:p>
    Two, had the unit exposed to abnormal, commercial, severe or racing conditions?
    <o:p></o:p>
    <o:p></o:p>
    Three,was the failure just simply “Fair wear and tear”?
    <o:p></o:p>
    <o:p></o:p>
    Often your bigger/better performing dealerships will get a monthly allocation of credit to use as “good will” towards issues that do not meet the definition of the warranty. Also, big dealers say like a Honda Power House dealer may have pre approval authority to perform repairs without waiting on the factory rep to review and approve the mess. Those claims are still reviewed by the factory, but the dealership may have some wiggle room if they move a lot of product. Yeah, there is politicts between the factories and dealers.
    <o:p></o:p>
    From my vast off road experience, I’ll bet if the fork seals were cleaned of dirt either on or off the bike, they would function correctly. Does that mean that the seals were/are defective? That depends on who defines “defective”…and that generally ain’t the customer. Your dealer may just eat the repair cost to avoid the whole damn hassle bewteen you, him and the factory, some call it the cost of doing business. Some call it other things.

    Of course the real fun comes in the form of a recall. Say in six months the factory has a recall on all Super Tenere's due to premature failure of the fork seals. Well good luck trying to get the money you paid back for your repair.
  8. GrahamD

    GrahamD Long timer

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    My take on this is this...

    1) I do not expect rubber to win against grit.
    2) I would run some gaiters (just like the old days) or wraps (kriegas) if I was going to do huge amounts of dirt / mud.
    3) I would try a clean first. As with dirt bikes the crap tends to push out the seals.
    4) Have they failed or just become clogged. If they are cleaned and they are back to normal well then use a Kriega or equivalent for long trips.
    5) I would hassle the dealers and YAMAHA because having a good think about the bikes "issues" and good will, will always be better than having no idea there is an "issue". YAMAHA may not have expected the kind of use these bikes are getting (although the seal thing I would say they should have). Try and make them pay as this is a better persuader of management then anything else. This will appear on P&L's every month and can be directly traceable where as "good will" is a bit airy fairy for accountants, until they go and try and sell the company. I think the marketing department thought that Starbucks was going to be the prime destination, while the engineers were fuming in the background.
    5) They may update the front fender and seals at a later date if that is the case. I mean what power does an engineer have in a company really. It's all their fault anyway. :deal
    YAMAHA may threaten to switch suspension suppliers if they don't fix it.
  9. Frostbit1

    Frostbit1 Adventurer

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    It never dawned on me until I sat on the bike on the dealer floor. Staring at me from the little decal below the fuel filler on the tank is "min octane 91"

    I can't help but think that many gallons of 87 has been drank by this bike around the globe.

    Certainly would have to be where I live. 87 is it, nothing better is available.

    Would like to hear your comments.


    I did search this thread for info. Appears the bike can handle it. Still, if there are owners that have actually, especially long term, please chime in.
  10. GrahamD

    GrahamD Long timer

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    Over here in Australia, your choices outside the big cities are 91RON (87AKI) or diesel.

    The bike runs fine on 91RON, but I have never tried it with diesel.

    My general rule is run it on 95 / 98 RON because of the cleaning agents, which are better for the long term, but run 91RON (87AKI) when it's available. In the very middle of Australia you can only buy OPAL fuel by law, which is a low fume 91 RON which is still OK.

    The only caveat I would put on 87 is at low altitude in hot temps, 100F/40C and over don't lug the engine.

    YAMAHA designed the bike to cope, it's just that the premium is safe at any temp, any altitude and any IQ and is generally cleaner.

    Cheers
    Graham
  11. Chris618

    Chris618 Been here awhile

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    I run 87 when traveling or riding with my wife. If I think I will pick up the pace with a group ride I will run premium. Have not notice any issues.
  12. 1reddawg

    1reddawg Long timer

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    If i was you,i would keep those things out of the sun.I am on my 2nd pair of those,the 1st pair startes cracking,so they sent me a 2nd pair @ No Charge & told me to put some sun screen on the outsides of them,Which i did (SPF 50)i have had the 2nd pair maybe 2 months & they are starting to crack already.Just saying!!
  13. Bundu

    Bundu ===============

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    I know of at least one person in South Africa who had to pay for his fork seals whilst under warranty
  14. crazyjeeper

    crazyjeeper Been here awhile

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    Does anybody have any experience/thoughts on the touratech screen adjuster?

    I have tried the madstad with 3 different screens and it doesn't seem to help at all. If anything it makes it worse because of the amount of air it lets under the screen if you tilt it back any appreciable amount. The only really acceptable setting I found with it mirrored the stock angle so I've removed it. It looks like the touratech doesn't hold the screen out nearly as far as the madstad does.
  15. markjenn

    markjenn Long timer

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    Been discussed on this and other forums repeatedly. Many report using 87 without problem, but others have reported pinging. The octane required to prevent pinging varies quite a bit depending on circumstances and even the individual bike. You buy premium fuel to prevent pinging in the most challenging circumstances, which are not typically the octane requirements you encounter day-to-day.

    My personal take is that on a bike without knock sensors, I'll use what is spec'ed unless it is unavailable. I don't believe there is anything special about the S10 which makes it more/less likely Yamaha has been conservative with their requirements.

    - Mark
  16. Dallara

    Dallara Creaks When Walks...

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    I try to keep up reading the various Super Tenere forums, both here on ADVrider as well as the others, and I don't ever recall *anyone* ever reporting any pinging or detonation with a Super Tenere regardless of what octane-rating fuel they ran... :scratch

    Got any links to posts or articles about that, Mark... Or recall which posters reported pinging on 87 octane? :deal

    Thanks!

    Dallara



    ~
  17. Animo

    Animo Beastly n00b

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    I reported the same pinging (more like knocking from hell) months ago when I used low octane fuel. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:eek:ffice:eek:ffice" /><o:p></o:p>
    <o:p> </o:p>
    It could have been a bad batch of gas from an obscure gas station (the only had low octane fuel)<o:p></o:p>
    <o:p> </o:p>
    I have used low octane since then without the same knocking and I have also added octane boost at times when gas stations only had low octane fuel. <o:p></o:p>
    <o:p> </o:p>
    I will say that the knocking only happened a couple of times, all I can blame is the lower than expected fuel quality rather than a lower than advised octane requirement. <o:p></o:p>
    <o:p> </o:p>
    If in doubt use octane boost, when I am I do.<o:p></o:p>
  18. jaumev

    jaumev Long timer

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    Sun cream!!! not sun!!! I'm in Spain... :huh:huh.
    Ok, we'll see
    Thanks!
  19. Jiri

    Jiri Jiri

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    I have installed the touratech piece recently. I have done close to 3,000 km in one week last week with it, of which i had two days of 900 km each. I was a little surprised by the amount of vibs the thing gets from the bike, but i got used to it ( the vibs get worse due to the gps bracket and a touratech (metal) gps holder - from the weight of it) but i got used to it. Wind buffeting is acceptable, even on the longer rides. So if you ask me if id recommend - i guess id say yes.. :-)

    Ride hard, die free :-)
  20. Tuska

    Tuska Adventurer

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    whats the biggest number acheived whilst running on reserve...did 62km @100kph tonight on way home. made it !!