Things Dealers tell Customers

Discussion in 'The Perfect Line and Other Riding Myths' started by ak_diane, Aug 16, 2012.

  1. Dream Rider

    Dream Rider Watchman

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    Nope, not true. I brought tires in to my BMW dealer because I live on a budget. Paying $100 per tire less warranted the internet. My service quy said $35 a pop to change them out. Deal! BMW dealer in Seattle: I picked up a sliver in the middle of my tread on a 1,500 mile Anakee. They wouldn't patch the tire. but would sell me another Anakee, At a $100 premium. 3000 miles later a pick up a panel nail in the middle of the tread of the new Anakee. Middle of a 8,500 mile trip. My sister says call the Harley Dealer. They say bring the wheel and tire in. I did, and $38 later I was on two wheels again. They loved the story about the Seattle BMW dealer. Oh, same dealer that wanted to hit me for my bike and $2,500 for a trade that my bike retailed for $3000 more. Hmmm. Just bought the new bike from a NC dealer who gave me the new bike, hard bags, center stand and money back. some dealers just suck.
  2. Dream Rider

    Dream Rider Watchman

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    Went to a harley custom shop to get tires for my GS that I really needed. They had great prices. The service guy said he would not change the tires out even if I handed him the wheels. He did not want a BMW parked next to his shop. So, I told the salesman he just lost a sale. rode 50 miles and found a place that would work on BMW wheels. We really need to vote with our feet more often. I did tell the service quy: " so if you come in the emergency room with a Harley shirt on, I just say I do not work on that model" such bigoted bull shit.
  3. Little Bike

    Little Bike Air/Clutz Sue

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    California - you sign the papers and it's yours, no cooling off period. Nice of the dealership to even talk to the guy afterwards. I think the law is a good idea for dealerships so this kind of nonsense can be prevented, it's not like you can put the bike back in its original packaging and stick it back on the shelf.....
  4. betasigscoot

    betasigscoot Palaverer

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    Of course, not until she has shown them off for a few days and solicits her friends' opinions :rofl
  5. Human Ills

    Human Ills Useful Idiom

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    The law is put in place in order to discourage high pressure sales tactics. :1drink
  6. AZbiker

    AZbiker Crunkin' with crackers

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    And unless there are actual threats, physical coercion, or drugs involved the people that fall for that shit deserve what they get.

    Ragnar Redbeard FTW. :evil
  7. Human Ills

    Human Ills Useful Idiom

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    Maybe so, but the country is a better place without the tactics. See, this way I won't have to 'resist' or 'put up with' high pressure sales tactics. Because it wouldn't exist.
  8. JimVonBaden

    JimVonBaden "Cool" Aid!

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    Right, why protect stupid against themselves?

    IMHO, if you are dumb enough to buy a rocket you can't possibly ride, too bad, Darwin is your friend!

    Jim :brow
  9. AZbiker

    AZbiker Crunkin' with crackers

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    We're going to have to agree to disagree on this one.

    It's easy enough to just turn around and walk away. :deal

    If the legislature in my state ever tried to pass one of those laws I would definitely actively oppose it.
  10. slartidbartfast

    slartidbartfast Love those blue pipes

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    Those laws merely give SOME people an opportunity to back out of a bad deal. I doubt they do much to discourage the high pressure sales tactics. "Buyer's remorse" is usually not a consequence of sales tactics anyway - and that appears to be so in this case. The buyer made his decision with plenty of opportunity for review, reflection and considered thought. Whatever triggered his later regret was not due to any fault on the part of the dealer.
  11. sphyrnidus

    sphyrnidus born to ride

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    Had a BMW and after some time decided I wanted another model, a new one. So back to the dealer and talked about a trade in. He made me an offer which was surprisingly low. So an hour riding to the next dealer proofed valuable as I got 4k more on the trade in.

    So on the tire repair, BMW as a company says it is unsafe to repair a tire and forbids their dealers to fix them. My wife had a flat in Norway this summer in the middle of nowhere and we plugged it, we forgot all about it, so 6k km later it still sits there.

    Riding in Wisconsin we noticed one evening that the rear tire was completely bare to the canvas. We found only a Suzuki dealer in town so we called them and asked if they would have so and so tire for a BMW. No problem, come by in an hour and they fixed it.


    About dealerships in general, sometimes they seem to forget that the first bike or car is sold in the showroom, the others are sold in the maintenance and service departements.

    I had a very nasty BMW GSA 2007, it went back after 500 km, 1500 km and 3000 km with mechanical issues. Eventually in the first 20k km it was 8 times in the shop. The salesmanager came up to me as I was picking it up for the last time and said, "we feel so sorry for you, we want to buy it back" and he did me an offer I couldn't refuse. The wife was with me and said immediately "SELL" and get the new 2009 model.
  12. simonlow

    simonlow n00b

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    That is hardcore. I thought it was only the KTM shop in South Africa [JHB] that has this type of attitude! They stink!
  13. AZbiker

    AZbiker Crunkin' with crackers

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    Like gun shops, sometimes bike shops are their own worst enemies. :deal
  14. MKorn

    MKorn 2whl Addict

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    Best one i had told to me was at a Chevy dealer.

    Took my tahoe in because it was running lean ... after inspection they informed me, it was because i hadn't replaced the battery with a Genuine GM Battery!!

    Unfortunately this is a true story!
  15. wayne_l

    wayne_l Been here awhile

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    I have a love/hate relationship with most dealers . I say most but not all. I have 2 dealers that stick out well above most dealers .

    While on the road in el paso texas ive had a dealer pull a coil off a new vehicle because he didnt have one in stock after i had called ahead first ..
    i Gave hin a huge tip ..

    Our local Apex bike shop Treats me well and find stuff like tires as good or better than most internet prices on my K60's.
    i had bought a tourmaster jacket week before and started to fail right away ..took it in and right away they wanted to make it right even had the tourmaster rep look at it .. tried to swap it for another but it wasnt made anymore and none in my fat gut size ..

    so they put my initail payment towards a better jacket and gave a steep discount on top .. In reality i came out with a much better Teknic jacket ..

    But still makes me mad when they dont keep common service parts in stock on bikes they have on thier floors ...
    Manufatures would kick part houses butts if they charged a realistic price 350 bucks for a KLR starter ... how many KLRS have been made last 30 yrs ? i think they have made enough to bring price down a bit ..
  16. Tuna Helper

    Tuna Helper Rawrr!

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    I took a bike to a shop for tires. The service man told me he had them, but they were in a warehouse 20 miles away and he could have them here today if I wanted to pay for a driver to fetch them. But then he told me he had other parts to pick up and he'd grab the tires while he was there. When I told him id have to drop off the hike and wait, he gave me a loaner bike. I did get tires for cost, cheaper than I could buy them online. Next time I know where to go for tires.

    Same place, I bought exhaust gaskets and they offered to stick them in an envelope an mail them to me so I don't have to go pick them up.
  17. Tuna Helper

    Tuna Helper Rawrr!

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    I had to do that once on my Scout for a month or so. Gotta make sure the hubs stay tight, and keep a tight grip on the wheel.
  18. WVhillbilly

    WVhillbilly Long timer

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    I took my Superduke to my local dealer to get the water pump seals done.
    Had all the symptoms, simple diagnosis and fix when you have the stuff to do it.

    They had it a week, when I went to pick it up, expecting it to be repaired. They had done nothing to it.
    Said it wasn't leaking, it was fine. That I was losing coolant because the bike was parked a couple weeks at a time and it was evaporating. :huh

    But it only "evaporated" when I was riding. At the rate of about a pint every 200 miles.

    Took it to an inmate, who is a KTM tech and he replaced the seals.
    Seals were shot. And my coolant no longer evaporates while riding.
  19. GoNOW

    GoNOW Long timer

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    I am really surprised how many shops won't do X brand tire swap. At my shop, we will spoon on anything. I did an ultralight airplane wheel last week. Money is money.

    Ok, so we don't do car/truck tires because the machines are not setup for them anymore. But everything else is a go.
  20. mrphotoman

    mrphotoman Long timer

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    I seen it happen, don't you have a friend named Ferris?


    Some of the stories in this thread are so obviously an exaggeration that it is not even funny, it is just sad.

    Is this you?

    [​IMG]