Things Dealers tell Customers

Discussion in 'The Perfect Line and Other Riding Myths' started by ak_diane, Aug 16, 2012.

  1. Bar None

    Bar None Candy Ass

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    I haven't seen a Harley dealer that handles other brands in the same store either.
    Maybe 20 years or so back the Harley dealer in Fort Myers,FL had to build a standalone store or at least that is what the sales manager told me.
    Also I could have miss understood.
  2. SilkMoneyLove

    SilkMoneyLove Long timer

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    My local HD Dealer (St. Croix HD - great shop with nice people) also sells Ural and CFMoto. They used to sell Buell as well.
  3. slartidbartfast

    slartidbartfast Love those blue pipes

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    Dustin is a salesman at the dealership who is posting stuff on Craigslist. He (probably) has approval from the dealership to do this as it is one more potential way to get sales. The inappropriate description of the bike was almost certainly not from anyone's mind except Dustin's. He probably knows next to nothing about the SV1000S and has never ridden it. A quick call to Dustin on the matter should set things straight.
  4. dwoodward

    dwoodward Long timer

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    My response roughly mirrored the sales dweeb's. Now, if the dweeb had said more or less what you did, he probably could have sold one or the other. Instead he chose to be a condescending twit.

    I don't expect a bike salesperson to know every detail about every machine. But if I walk into a BMW dealer, I expect them to be able to discuss the pros and cons of the various singles, twins (both styles), triples, four and six cylinder bikes they have.

    If the BMW dealer in question is the one I think it is, the only surprise is how they stayed in business as long as they did, as pissing people off as soon as they walk in the door was de rigeur there.
  5. Vertical C

    Vertical C Long timer

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    I read it that the customer really wanted a boxer, so if three cylinders is short of real power, how is two cylinders short.

    But i guess, I was just saying buying the bike you really didnt want just to spite a salesman, no matter what slight it seems to be hurting you more than the salesman. The joke is on the customer.

    I go in there and only half pay attention to them mostly, I am buying the bike not the salesman.
  6. GI_JO_NATHAN

    GI_JO_NATHAN Long timer

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    Where does it say it was his second choice?
    Sounds like he was still deciding.
  7. Vertical C

    Vertical C Long timer

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    Where does it say it wasnt? It might have been his second choice bike if he had made a rational choice rather than just get all huffy because of some idiot salesman. Just think that he is hurting himself for excluding a bike based on what a salesman said rather than dismissing the beemer on grounds of why the bike itself didnt suit him.

    Really he probably decidee already that the vfr was the way to go for emotional reasons and so the trick question was so that he could tell all his mates why it was the best decision.
  8. ShardPhoenix

    ShardPhoenix Наглый ублюдок

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    True, but the attitude of the salesman can sometimes give a picture to how that dealer treats customers on the whole. If I walked into a place and the sales guy was a complete jerk, I'd wonder if the parts/service people were jerks as well. Having to put up with shithead salesmen should never be part of the purchase process.

    A salesman driving away a potential customer because he can't stand to not show off his "rapier wit" winds up putting the "joke" square on his business.
  9. gsd4me

    gsd4me 90% bluff

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    ...but my mechanic. " Your clutch is almost worn out, but I know you didn't do it". He knows how easy I am on my equipment.
  10. jules083

    jules083 Long timer

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    No, he rides a lot and knows exactly what a sv1000 is. I can't remember what he rides, but he's been on sportbikes for a while. At least 4 or 5 years that I know of, probably longer.

    Sent from my Desire HD using Tapatalk 2
  11. Vertical C

    Vertical C Long timer

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    Hmm, ok fair point, maybe because i never buy new i am less concerned with warranty.
  12. dman

    dman Been here awhile

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    My experience buying three new cars (for cash) in the last 12 years (swe till own all 3) has been that some combination of Internet cross-shopping and focus corporate CSI (Customer Satisfaction Index) has made car salesmen much more professional. Sure they want to maximize their profit, but for most cars dealer markups and sleazy "paint protection packages" are a thing of the past. And although I may know more about the technical details of the cars than most salespeople, I haven't heard any gross errors about the product. By comparison, my experience in motorcycle dealerships has been much more varied and not very good, other than dealing with the owner or sales manager of a few smaller and established Euro bike shops. BTW, I've also bought 3 bikes in that period; 1 new (adequate but not great experience) and two used ... both used sellers (one CL, one CL & ADV Flea Market) were honest and a pleasure to deal with.

    -dman
  13. slartidbartfast

    slartidbartfast Love those blue pipes

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    So then why is the moron suggesting an SV1000 as a beginner's bike or commuter? If he really does know better then that is worse IMO
  14. eepeqez

    eepeqez Long timer

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    Because the easiest people to sell a completely inappropriate bike to are beginners.
  15. dwoodward

    dwoodward Long timer

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    And note- not the salesman, the OWNER, in this case.

    Which, in the end, it did. (out of business).
  16. ShardPhoenix

    ShardPhoenix Наглый ублюдок

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    Poetic justice then.





    .
  17. EastSideSM

    EastSideSM Isn't that dangerous?

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    We have a HD dealer that also Operates a Triumph dealership. Different buildings in same complex.
  18. Tinker1980

    Tinker1980 Long timer

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    After reading all of this, I'm thinking I am very fortunate. I once rode my grimy KLR to K&N bike shop in Tulsa with both new tires around my waist, and they changed them, on the bike, for $75. No grief about ordering tires online vs. buying them there, they knew they didn't have them. It wasn't even a Kawi dealer. Another shop (Ron's Cycle) over on the "bad" side of town is basically a motorcycle salvage, but they order stuff and have it there in days, not weeks, once gave me a discount on a helmet because they didn't have my size, and when I brought in a pair of fork tubes that I suspected were bent, they went to straighten them and turned out one was perfectly straight, the other was very, very close. The mechanic there told me "Those are so close, I'm not even going to charge you."

    The dealer I bought my KLR from was thrilled just to sell me a bike. I looked at an 883 sportster, a VFR 800, and a 750 Shadow, all around $4,000, and at the last minute asked "Do you have any dual-sports?" And they happily led me over to the blue KLR that sits in my garage now, even though it was several hundred dollars cheaper than the others I was looking at.
  19. Bogfarth

    Bogfarth Fridge Magnet Safety Tester

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    Got an e-mail from the stealership's parts dept last night: my gaskets are now in and ready for pick-up!




    Odd, I picked 'em up already...








    ....about a week after I placed my order....















    .... back in September.


    :loco :scratch
  20. dwoodward

    dwoodward Long timer

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    Tell them to send them back and refund your money (minus the 15% restocking fee, of course).