Things Dealers tell Customers

Discussion in 'The Perfect Line and Other Riding Myths' started by ak_diane, Aug 16, 2012.

  1. bwalsh

    bwalsh UUU, UUU!!!

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    Yeah, you did with your inane post! :deal
    I'll give it to you though, you did add some useless blather! Was that something a dealer told you? :rofl

    Unless you use one of these...

    :D :evil :lol3 or :wink: most inmates assume you are/were serious. I'll guarantee if those other inmates hadn't called your post out for what it is your post I am quoting would have been defensive of your stupid post.

    Watch out for the brown trout in your cheerios...and that ain't orange juice in your cup! :evil
  2. Flyinace1

    Flyinace1 Been here awhile

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    ok I understnd 2a and 2b was probably a little my fault and I didn't get upset with that one, but for 1a I had specifically told the guy I commute (and the distance) and need tires that will last long and he told me, "oh yeah these will be great."
  3. Reduxalicious

    Reduxalicious Been here awhile

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    Houston, Texas
    I was at the local Harley Shop with my dad, He was buying something from mechanic department.. Anyway, I do slow stroll through the showroom floor, stop to look at a V-Rod, suddenly SALESGUYOUTOFNOWHERE!

    Him: Nice bike isn't it?
    Me: Yea, Heard it's pretty quick.
    Him: It's more then quick, It's probably one of the fastest street legal motorcycles to date.
    Me: ..Oh?
    Him: Next to the Hayabusa of course.

    I kind of just humored him then pretended my Dad was ready to go. :rofl
  4. Kafn8td

    Kafn8td Been here awhile

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    I walked in to Leo's south in Minnesota looking to pick up some No Toil filter rim grease. I had purchased No Toil oil and filter cleaner there before so I figured they had it. Found the oil and cleaner, but no filter grease. Normally Leo's is pretty good.

    Salesman: Whatcha' lookin for?
    Me: Filter Grease.
    Salesman: There's no such thing, you need K&N filter oil.
    Me: Sorry I meant that I need the No Toil filter rim grease. You know to make sure you get a good seal to the box.
    Salesman: What Kind of Bike?
    Me: Uhhhh, not sure why that matters but it's a KTM.
    Salesman: Of course it matters, what model?
    Me: (actually chuckling out loud at the stupidity) Really? it's an SMT.
    Salesman: Yeah they don't make it. Just use any good waterproof grease.
    Me: That kind of negates using No Toil then doesn't it?
    Salesman: Blah Blah blah about grease properties as I walked out the door.

    Drive over to Motoprimo right down the street and pick up a tube. Go back to Leo's to show the salesman.

    Me: This is what I was trying to get.
    Salesman: that must be a new product. Real grease would work better.
    Salesman #2: That's not new, we carry that, but I think we're out. Besides the No Toil cleaner wouldn't work on regular grease and negates using a bio friendly product.
    Salesman #1: I've heard that the K&N stuff is better.

    Both me and salesman#2 roll our eyes and walk off.
  5. fastdadio

    fastdadio Still gettin faster

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    I was out of filter rim seal grease one time. Figgered F-it and used Bel-Ray waterproof green I had sitting on the bench. BIG mistake! The petroleum base dissolved my foam air filter. Luckily, I caught it rather quickly. Just thought I would share the knowledge. Don't try that at home!
  6. DAKEZ

    DAKEZ Long timer

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    Is his name Jerry by chance?
  7. Kafn8td

    Kafn8td Been here awhile

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    Clean cut bigger guy, I can't remember his name. Bearded parts guy was salesman 2
  8. ddavidv

    ddavidv Thrifty not cheap

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    Sometimes they win one.

    I'm at the local auto show, and as the wife and I are fast walking through the conversion van section (people still buy those stupid things?) there is a corner with a Ducati display. I've never really looked at Ducatis, and a very pretty Multistrada is right out front. I stop. My wife looks at me puzzled. I feel the trickle of saliva start at the corner of my mouth. :drif Then I see the price tag. :eek1 $20,000! That curbs the drool flow and I get ready to move on, but the sole sales rep catches me and we talk bikes for a bit. I of course explain that, being a former KLR rider and now astride a Wee Strom that a bike of this magnitude is something I can only afford to think about while in my dark man-cave with a glass of Tennessee Honey in my hand. He chuckles and says his offer for me to come ride it still stands. His philosophy is, even if I can't afford one, I may wax endlessly to some friend who can. "Come and ride it whenever you want." We talk more, and it turns out they also conveniently sell Suzuki...are nearly equidistant from my home as the Other Dealer that I loathe and spit at as I ride by...and would be more than happy to do my annual state inspection while I wait with no appointment. How did I not know this place existed?

    I was pretty sure I dream't this, but the brochure and card from the guy are still here on my desk, so I guess it's real.
  9. DAKEZ

    DAKEZ Long timer

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    :lol3
  10. MacNoob

    MacNoob piney fresh

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    Uh oh.
  11. Noone

    Noone Long timer

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    Stopped at multi-dealership in Pikeville Kentucky some years ago. 3PM friday afternoon. Bike was running rough.

    Me: Bike is running rough and I'm several states from home.
    Them: We will be happy to take a look but we only have two mechanics on duty right now.
    Me: I'll wait

    A bit later:

    Them: We don't have the service manual for your bike. We sold our shop manual to a guy who needed one right now and our new one hasn't come in yet.
    Me: I have one here.
    Them: Great, roll it in and let's start looking.

    Me: It has never had the valves adjusted and has 10,000 miles. Book says check valves (bucket and shim type) every 7,500 miles.
    Them: Probably not the valve clearance. With a Kawasaki you can usually go 30,000 miles before you need to replace the shims but we will be happy to take a look. Did you buy gas from XXXXX stations? They are known to sell bad gas".
    Me: I don't remember, rather be safe than sorry, still have two weeks of vacation and want to ride
    Them: OK.
    Me: I can start the disassembly process.
    Them: OK, lets get it up on the forklift and strap it down so it doesn't fall.

    Me working in their shop with my tools and my book and no question about "insurance requirements".

    Them: All the clearances are fine. You don't need any new parts. You could use a new air cleaner but it can wait a while if you want.
    Me: I'll take it
    Bike all back together.

    I overhear the service manager/mechanic talking to the owner:

    Mechanic/Service Manager: "Well, he did most of the work with his tools and his manual. I don't see how we can really charge him much at all. Hell, we should hire him. "

    Owner: "Well he was in for 4 hours and I have to pay you guys overtime (remember Friday night). Charge him for the air cleaner and one hour of labor. That will make us all even and everyone wins".

    Mechanic/Service Manger: "Mr. XXX, that will be $$$$$". Oh and BTW, since you asked there is a good clean reasonable priced motel just up here (instructions provided). Places to eat right there too.

    I really wish I could remember the name of the place but it wasn't far from a Motel 8 and Pikeville Ky just can't be that big. Scored another great servce deal at a Kawasaki dealership in Hazard KY (yes, there is such a place) on the return leg. Helpful and didn't try to rape me on price. Even gave me a free dealership T shirt and all the staff signed it. They had a new (several years old by then) W650 and were still listing it at original MSRP. I talked with the owner about that one. He said it had never even had the battery charged and was brand new and he was selling it but wasn't giving it away. Still wish I had had the money then to buy that one.\


    So.......... There really are some good honest people out there still trying to make a living and not a killing. There are also those who only want the big $$ deals. Shop wisely. Caveat Emptor

    And ride safe.
  12. DAKEZ

    DAKEZ Long timer

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    "Endorsement? You don't need no stinking Endorsement!!!"

  13. jnclem

    jnclem True Airhead

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    Last fall, I acquired my first motorcycle through my brother who has been a BMW mechanic for 50 years. He brought the bike down to me, to spend a few days riding and teaching me how to do the basic maintenance on the bike, and decided that we should replace and reroute some fuel line. We went to one of our two local motorcycle shops to buy the line. My brother first asked for so much fuel line, then as an afterthought, asked if the shop happened to carry a specific kind of line that he really likes. We would take whatever, but he prefers this line.

    The owner/manager has no idea that my brother is a mechanic or owns his own shop, he does however know that I am just getting my first bike, need all the gear, and will need service for said bike in the future. This guy absolutely goes off when my bro asks about the specific fuel line. He starts a big rant about how we live in a small town here (about 6000 people) and you can't expect to just walk in and find some unheard of exotic fuel line. Where do you think you are? Denver?

    We were both shocked. The guy was insanely rude. My brother informed him that 1) we were just asking, and 2) his shop is litterally in the middle of no where in a much more rural area than we live in. The nearest town has about 250 people in it, and he caries this line. It is nothing exotic. We leave, drive about 200 yards up the street to the other, competing, dealer in town. They are extremely polite and carry that kind of line in two variations.

    I figure the guy must have been having a bad day, but that doesn't change the fact that I will NEVER EVER set foot in his shop again. I have been back to the second place a couple of times already for parts and service. This attitude isn't limited to motorcycle shops, but these are the same guys that continually gripe about how hard it is to stay in business in our little piece of paradise. Get a clue!!
  14. duck

    duck Banned

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    A forklift? Did you bring your bike in on a pallet?
  15. jnclem

    jnclem True Airhead

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    I didn't even know Ford made front wheel drive pickups. That's something new. I've just seen 4WD's and Any Wheel Drives.:norton
  16. GI_JO_NATHAN

    GI_JO_NATHAN Long timer

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    ...
  17. DavidBanner

    DavidBanner Banned

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    Planet earf.
    "if you're brand new to riding, do NOT buy a GSX-R. they are for experienced riders and frankly overkill for the street."

    i wish i could find that salesman and thank him.
  18. RxZ

    RxZ Legal Drug Dealer

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    Several years ago I was on a quick day trip to Houston and since I had a bit of time before heading home decided to stop bye a mega-dealer to check out bikes. While there, a high-school kid and his mom come in. He was getting his first motorcycle. Yeah, you know where this is going... He would have nothing other than a GSXR1000. Yeah, I know they are cool and all, but really?

    The salesman was doing all he could to get the kid on something else, as a last resort he offered the kid a pretty decent deal on a GSXR600. Just to keep him off the liter bike. Mom said the kid could have whatever so long as the money wasn't overspent, kid would have nothing other than a 1000. Oh, of course the kid had not been to any type of motorcycle training.

    When the kid and mom went to finance I talked to the salesman for a bit. He seemed genuinely scared and told me "I hope I don't read about that kid in the news next week."

    Obviously, I have no idea what ever happened. I hope it turned out well for the kid. Kudos to the salesman for trying.
  19. slartidbartfast

    slartidbartfast Love those blue pipes

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    Should have taken the mom on one side for a "chat". Kid would have hated you for it...
  20. Buzz363

    Buzz363 Been here awhile

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    Vancouver
    I was in my local dealership a few years back when a kid came in to buy a Ninja. Salesman asked his riding background and kid confesses he's never ridden and didn't have his Class 6 endorsement. Salesman gave him a few brochures on riding schools and sent him on his way.

    I was impressed. He wasn't rude just firm that the kid should learn to ride then come back and find something that fit his ability.