Tom Tom Repair

Discussion in 'Mapping & Navigation' started by Knighthawk, Aug 5, 2009.

  1. Knighthawk

    Knighthawk Sofa King Bueno

    Joined:
    Feb 22, 2005
    Oddometer:
    21,874
    Location:
    Moran Nation
    I have a Tom Tom 920 and the audio out jack on the bottom of the unit came loose and fell inside the unit.

    It's out of warranty and Tom Tom doesn't actually repair their units, they only replace them. :bluduh

    Other than the audio jack, the unit works great.

    Does anyone know of any reliable place that does repairs on Tom Toms?
    #1
  2. VStromNC

    VStromNC DNS/DNF

    Joined:
    Jul 12, 2007
    Oddometer:
    853
    Location:
    Charlotte, N.C.
    I had the same exact problemn with the audio jack on my Nuvi 350- intermittent and had to keep jiggling to make it work. I finally called Garmin and even though it was out of warranty as I had it for over 2.5 years, Garmin gave me a RMA# to return and handled under warranty. In fact, when I received a replacement unit about a week and half later, I noticed that it also had the updated 2008 map!

    Try Tom Tom to see if they will work with you.

    Jon
    #2
  3. Knighthawk

    Knighthawk Sofa King Bueno

    Joined:
    Feb 22, 2005
    Oddometer:
    21,874
    Location:
    Moran Nation
    I have. They won't repair an out of warranty unit. I was told this on two seperate occasions. :bluduh
    #3
  4. Cyclepath

    Cyclepath Been here awhile

    Joined:
    Mar 17, 2006
    Oddometer:
    430
    Location:
    SW Washington, USA
    take it apart, see what came loose, screw it back together.
    whatcha got to loose ? :wink:

    cyclepath
    #4