Triumph Tiger 800

Discussion in 'British Beasts: Triumph Tigers' started by ScrambDaddy, Jul 12, 2010.

  1. burmbuster

    burmbuster Long timer

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    And thats exactly why I chose the Altrider bash plate. The rivets on the SW Motech unit are known to do this. Nothing will beat a fully welded assembly.
  2. burmbuster

    burmbuster Long timer

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    The only way to weld the SW Motech plate would be to tig weld it. And you would have to seal weld it, as it all the way around on both sides of the mating surfaces. Unless you have a tig welding set up at home it would probably cost more to weld it properly than to just buy a more durable unit.
  3. cug

    cug --

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    Yes, that's correct - I just wasn't absolutely certain that there wasn't a silent redesign after that first one and at first I couldn't find a clue on the stand itself.

    After getting home yesterday evening I did some more digging and found that the paperwork of the repair showed the new part number while the stand itself is the old one:

    [​IMG]

    [​IMG]

    They listed it on the invoice as A9778004 which is the redesigned model with the two bumpers on the stand legs as can be seen in the mounting instructions:

    http://www.triumphinstructions.com/ProdDocs/A9778004-US.pdf

    So, one year after the old ones were pulled out of circulation and supposedly had to be send back to Triumph, my dealer managed to put that POS on my bike while still listing it as the new model number in the paperwork.

    This is driving me insane. First the whole thing about hitting a deer and breaking my wrist, then it took six weeks to get a stupid alternator cover from England, then more trouble with the repairs when I first got my bike back, therefore back in the shop, now I find that shit with the center stand ... there's a little voice telling me that I'm not very lucky with this bike.
  4. pilot3

    pilot3 Been here awhile

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    Cug,

    I start the bitching to your dealer ASAP and then make sure you document everything to send to Triumph HQ. Utterly ridiculous that they try to pass that off. It doesn't surprise me though with the levels of shit at dealerships now though. Parts has to order it, Service writes you up (a writer) and then a tech installs it. One hand usually does not know or care what the other is doing which results is what you're dealing with.

    My local dealer here is new to Triumph (about a year) but they are over the top conscientious. I had a problem with a fog light switch (two different part numbers for similar switches). My parts guy got in touch with a Triumph warehouse supervisor who had someone pull the part off the shelf and photograph it for me. They emailed me the picture directly to confirm the part was right before I paid and they shipped. That's been the type of service I've been getting for the past year.

    Keep us posted
    p3
  5. swimmer

    swimmer armchair asshole

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    The problem isn't the bike the problem is you are stuck relying on other people which these days means there is a good chance you will be let down. I don't have a facebook account but if you do you might want to do a little bitching on the triumph page regarding having to wait 6 weeks for a common replacement part such as the alternator cover. They seem to monitor that FB page more than any other form of communication from what I have heard.
  6. cug

    cug --

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    I agree that it's not the bike - but it's giving me a bad after taste after all these troubles. I've never had so much trouble with any vehicle I had and that's giving me headaches. I have so little spare time because I work my ass off in my normal job, so I don't want to spend ANY of that spare time with hassles like this.

    Pilot, where are you? I want that type of service, too!

    Btw: I do get this type of service from my BMW dealership. I never had any issues with them, when they made a mistake, they went above all expectations to make it right, and so on. I'm not a brand snob, I've had bikes from most big manufacturers over the years, but my brand selection tends to go more and more towards where I get the best service. Even if I like another bike a little better, I'll keep myself away from it because I know what it means for me if I get these troubles again. I plain have better things to do with my spare time than dealing with this. And a good shop goes a loooooong way towards a hassle free and happy vehicle ownership.

    Quick update: I don't have a Facebook account and I don't want to create one just for that. Just another decision I made long ago ...
  7. burmbuster

    burmbuster Long timer

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    I agree. Your local dealer makes all the difference in the world if you have to depend on them for service. Its the total opposite around here as far as dealer reliability. The Triumph and BMW dealers here are top notch. The worst dealer in the world, from a service stand point, is the jap bike shops. I hear horror stories all the time from people that rely on them. One of the best places here to get service is actually a consignment shop that use to be a Honda dealer. Most people with jap bikes are now taking there bikes to him.
  8. some call me...tim

    some call me...tim Been here awhile

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    I had a mix up at my dealership, basically one hand not talking to the other and my issues getting lost in the mix. Long story short, I wanted to replace a minor part, but wasn't sure if it would be covered by the warranty or not. Having worked in customer service before, I didn't want to raise a big stink and be a pain, but I was getting a little frustrated with having to keep sending emails and not getting clear answers. As it happened, I got an email from Triumph HQ that was a customer satisfaction survey. I filled it out, voicing my headaches, and within a day or two, the general manager got in touch with me, was extremely apologetic and got everything sorted out.

    He said that everything would be covered by the warranty, but since it was a warranty issue, I would have to bring the bike in to have the parts replaced rather than just picking them up on my own. That was kind of a headache for me, but he offered to have someone come and pick my bike up, do the work, and bring it back. I thought that was too much, and arranged to bring it in on a weekend when I was free. When I went to get the part installed, I stuck my head in the GM's door and thanked him again for helping get everything sorted out. He apologized again, and said that when my 6K service came up, he'd already put it down for 50% off for me.

    This is my first time actually working with a MC dealership, as I'm wary of dealerships in general. These guys have definitely made up for any issues I had earlier though, and have earned my business for the future. Anybody looking for a Triumph in the Seattle area, go to Lynnwood CycleBarn, they're good people there. :thumb
  9. pilot3

    pilot3 Been here awhile

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    I'm out of Portland, OR. Latus Motors in Gladstone, OR. Let me know if I can help out.

    p3
  10. browneye

    browneye PIN IT & BANG GEARS

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    Geez...I bought my first new motorcycle there...in 1973!!

    It used to be LYNWOOD SUZUKI. At the time they had a new brand from Austria, made in a bicycle factory called KTM. It was a Penton ISDT 125.


    :clap
  11. cug

    cug --

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    A bit far away (664 highway miles) for a service appointment for me ... :lol3

    But I'll certainly keep this in mind if I travel north and need any kind of service on the bike. Thanks for the info.
  12. pilot3

    pilot3 Been here awhile

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    And, completely unrelated, I'd like to thank everyone logged in this morning for helping burn away the first 4 hours of my Friday at work! Only 6 to go.
  13. The Toad

    The Toad on the go since...wait. where am I ?

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    Thanks to all who replied on regarding my post "why do I NOT want to buy a Tiger?"

    I have ridden the 800... unfortunately the XC is just a tad to TALL "feeling" for me... so that brings the next question:

    Is there any significant difference (aside from tires/wheels) between the XC and the standard 800?

    thanks,
    -Brian
  14. browneye

    browneye PIN IT & BANG GEARS

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    Yes, there's a significant difference in the suspension as well.

    Why is it 'too tall feeling'? Your feet go on the pegs, not on the ground. :D
  15. cug

    cug --

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    Mainly suspension (higher, plusher, better quality, I find it's too soft for my taste for my typical road riding), handle bar (wider, different bend), higher risers (30mm), some farkles (handguards, ...), beak.

    I've added XC risers to my Roadie but I like the Roadie handle bars much better, I'll likely add a beak fairly soon, just like the looks ...
  16. burmbuster

    burmbuster Long timer

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    Now your telling your age, Browneye. 1973? Hell, I wasnt even in kindergarden yet!:lol3
  17. brooklyn slim

    brooklyn slim nasty, brutish and tall

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    Dunno if this has been covered elsewhere, but what top-opening panniers ride narrowest on the roadie? I like the Motech Trax boxes, but with their rack they're hella wide. Does someone make a rack that hugs the bike closer so that the bags wind up being near-handlebar width?

    Top-opening only, please.
  18. Photo Boy

    Photo Boy Adventurer

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    The 9" Safari Jesse bags are supposed to be only 35 inches across.
  19. HelmetHead Cycle

    HelmetHead Cycle Been here awhile

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    I found these fit very close. They come in silver aluminum or black;

    http://holan.pl/en/product/24/507/512/2333/PRO_system_with_NOMADA_Pro_cases_for_Tiger800
  20. Chinookmark

    Chinookmark Been here awhile

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    Metal mule has a pretty narrow symmetrical setup. $$$ though. And you need a narrow pipe.