TVIP On-Line? Anyone tried it lately?

Discussion in 'Latin America' started by Adv Grifter, Oct 19, 2011.

  1. Adv Grifter

    Adv Grifter on the road o'dreams

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    I tried to apply for a TVIP on line and the site would not work.

    They said something about disabling a bunch of things in Internet Explorer
    (Cookies and certain files) Thing is, I use Firefox or Safari ... don't have and don't want IE in my beloved Apple.

    I started at this site:

    http://www.banjercito.com.mx/site/siteBanjer/Bicentenario/index.html

    Any work arounds here? Advice?
    Anyone manage to get a permit lately on line?

    TIA !!!
    #1
  2. tricepilot

    tricepilot El Gran Payaso

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    Did it a few weeks ago, worked like a charm then
    #2
  3. tricepilot

    tricepilot El Gran Payaso

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    To make it simple, I would just use any machine running IE, and you should be able knock it out.
    #3
  4. Adv Grifter

    Adv Grifter on the road o'dreams

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    Thanks for the replies! I used my wife's lap top PC ... and with some fiddling it finally opened the site. They took my money so I'm guessing the
    permit should be on it's way soon.

    Seems they now charge your credit card with the cost of the TVIP (about $48 at current ex. rates) and another $300 for Motorcycle deposit.

    I know before they would run my card but the deposit never turned up on the bill ... only the charge for the TVIP.

    Anyone know how this works now? Do they charge you the deposit ... then refund it when you leave the country? What if you have to cancel ... and never enter Mexico?

    The Banjercito site goes on for a few pages in less than perfect English
    explaining most of this. Wasn't all that clear to me and LOTS OF BS to digest.

    I know there is lots of info on this here. I've read quite a bit but have things changed recently?

    Banjercito request copies of passport, registration, license and so on. Is it best to mail in the copies? Or photograph them and send as email? or scan and send? (I don't have a scanner). I'm partial to mailing them in.

    Any tips appreciated. :bow
    #4
  5. tricepilot

    tricepilot El Gran Payaso

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    Yes, the major change this year was an actual charge for the bike deposit, whereas in the past, your card was only "pinged" or tested for validity and not actually charged.

    You'll get the deposit (but not the fee for the TVIP itself of course) reversed within a day or two when you return to the border with both the bike and the TVIP and turn the TVIP in.

    If you "have to cancel" because you're not going to use the permit, sorry, you're TVIP is on it's way, the only way to "cancel" is to actually go through the process of bringing your bike to the aduana and turning in the TVIP there. I've never investigated whether or not this can be done at a consulate stateside as I've never cancelled a TVIP.

    Simplest way to complete your obigation for documents (title or registration, whatever you used online, passport (or passport card) and Promise to Return Letter, is to scan them and attach them to an email and fire off to Banjercito. Find a friend with a scanner, this is much easier and far less time consuming than going postal.
    #5
  6. Advdave

    Advdave jubilado

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    I applied for the TVIP online, it was at my door in 4 days! But the idiot at the keyboard (me) made a typo on the VIN...so I need to cancel the permit and reapply, I guess. Anyone have experience in seeking a refund and canceling the TVIP before the trip/effective date?

    I'm nowhere close to a border station, but can stop at the Mexican Consulate in Sacramento, CA on my way south if necessary. Still awaiting info from Banjercito... wondering if anyone has been through this.

    email, pm or reply here. Thanks..
    #6
  7. tricepilot

    tricepilot El Gran Payaso

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    You can email Banjercito and ask them to amend your TVIP and see what they say. Here is the email addy: itvnet@banjercito.com.mx. Might help if you could send a .jpg copy of your TVIP and one of your title/registration (whatever you want to use to validate your ownership). Banjercito Mexico City has at least one English speaking official and what they say may trump my speculation.

    You can give the consulate a shot. My gut tells me they're not in the TVIP cancellation business but what do I know.

    You can try to fix it at a border aduana. There almost always are bilingual customers around if you don't speak Spanish.

    You can place a bet that when you leave Mexico nobody will notice a small typo on the VIN plate vs your TVIP. Just be prepared, as you are required to anyway, to produce your title or registration with the correct VIN on it.
    #7
  8. colomtnbiker

    colomtnbiker wimpy old guy

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    And when you turn your tvip back in, you are credited what the current exchange rate is. I lost a few dollars back in April.
    #8
  9. Advdave

    Advdave jubilado

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    Banjercito is working it out with me. I'll return the messed up permit, they'll issue a credit and I'll apply again, hopefully with better typing skills.
    #9
  10. RexBuck

    RexBuck Long timer

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    I don't know about that. When I left Mexico last winter they checked it a number of times against the VIN. Took them quite awhile to make sure they got all the numbers of the VIN on the bike in the picture they took of it. I'm guessing that in addition to the border official checking the accuracy of the number, whoever actually issues the refund is going to check it against the pictures sent in. Also, when I went through immigration at the La Paz ferry terminal, the guy there carefully checked also.

    Having said all that, I'd hazard a further guess that when you email the copy of your registration to them that they will confirm the VIN then and if there is a problem, I'd guess they may ask the question then
    #10
  11. tricepilot

    tricepilot El Gran Payaso

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    Your quote of me takes my advice out of the context I gave it.

    That was part of a list of views I offered to the original poster, different ways he could pursue to solve his problem. Some were more realistic than others. In no way was that single piece of advice given in a stand alone context that would indicate I thought it was the good idea to follow. In addition, I corresponded with him offline and suggested what I thought to be the best approach, which certainly wasn't/isn't just to roll the dice and see if he gets "caught" or not.
    #11
  12. Turkeycreek

    Turkeycreek Gringo Viejo

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    You can place a bet that when you leave Mexico nobody will notice a small typo on the VIN plate vs your TVIP. Just be prepared, as you are required to anyway, to produce your title or registration with the correct VIN on it.[/QUOTE]

    I'm not taking you out of context TP but I would never take that bet because the odds are next to 100% that you will lose. Culd you sweet talk your way out of it? Maybe, but that is another sucker bet. The Banjercito girls at Naco and Cananea are eagle eyed. The VIN on El Tigre is obscured by a wire bundle. They take a photo of half of the VIN then I move the wires over. If they don't get the whole number, I move them some more and they take another photo. They are pleasant and helpful people but the VIN is what it is all about and they take it seriously. As I'm sure you are aware, the entire permit system is in place to prevent smuggling of vehicles into Mexico. SAT wants its 16% (minimum) import duty. As I'm also sure you are aware, the system does not work and there are smuggled cars everywhere. But I digress. Online or at the border check the VIN.
    #12
  13. Advdave

    Advdave jubilado

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    Roger that. Tricepilot's first suggestion worked out. I emailed Banjercito, they advised me to return the permit for a refund and reapply. I shipped the flawed permit back via DHL and they had it the next day!
    Main thing here is to get it right the first time and type the VIN correctly on the application, which is were I screwed up.

    In response to the whole thing, I can say the online TVIP application process has been great. The site is simple enough to follow, assuming you type better than I do...and they are super responsive. I had the TVIP in hand 4 days after submitting the online application. Then, once you scan and submit the required documents (passport, title or registration and signed letter promising to bring your bike back out of the country), they send a confirmation email. This step is where they caught my typo and the odyssey started all over again.

    You can enter Mexico after the TVIP becomes effective, but not before, so you also need to be careful when you fill out the date you want the TVIP to become effective.

    All in all, a great setup, I think.
    #13
  14. tricepilot

    tricepilot El Gran Payaso

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    Nor would I.

    Mute point since the first and best option suggested did the trick.
    #14
  15. Adv Grifter

    Adv Grifter on the road o'dreams

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    I can confirm that they do Photo your bike's VIN at the border. Thanks to Trice Pilot the whole process went smooth ... sin problemas. Thanks again! :thumb

    And as he said, had my Credit Card refund in a day or two after exiting Mexico.
    #15
  16. RexBuck

    RexBuck Long timer

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    I apologize if I offended you, just replying to one of your statements. While you dealt with the OP privately, someone else might wander along, see your comments and as you are a well regarded member, particularly when talking about Mexico, take that as a reasonable alternative and give it a shot.
    #16
  17. tricepilot

    tricepilot El Gran Payaso

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    :freaky
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  18. Advdave

    Advdave jubilado

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    Just to close the loop on this....Banjercito had me return my incorrect TVIP for a refund. They confirmed processing the refund via email, and told me to reapply online. They are exceptionally fast. Applied online on Tuesday, DHL guy was on my front porch on Thursday with the permit; Mexico City to someplace N of Seattle just that fast.

    No problems at all with the online TVIP process...just type your VIN correctly the first time. Remember, don't type and drik!
    #18
  19. tricepilot

    tricepilot El Gran Payaso

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    :freaky

    Excellent - now don't forget your camera & camera cards, we'd like to see pics of your travels
    #19