I have been trying to get Teknic to honour their warranty for 1 month and 29 days. Although they agree my jacket is defective they ignore all requests to send a RMA and expect Canadian customers to pay shipping to return products (this is against consumer protection laws in some provinces in Canada). Here's a summary of the last message I sent to them: Teknic [Specialty Sports Ltd.] is identified as the warrantor on the product labeling. [Gamma Sales is not.] Teknic acknowledges the jacket is defective (firstname.lastname@example.org, "Re: Product Support", March 15, 2013) Teknic advised that Gamma Sales is the Canadian distributor and that they would respond following receipt of my contact information (March 15) [They never did.] Teknic was advised my contact information was included in the original e-mail, March 1st (March 25) Teknic never responded to the significant costs required to be incurred by the consumer to transport a product out-of-province (March 1, March 25, April 1, and April 10) Teknic has refused to confirm product repairs will return the jacket to the same level of safety and weather resistance performance (March 1, March 25, April 1, and April 10) Teknic has not responded to the lack of follow-up by their authorized Canadian distributor (April 1, and April 10) Teknic flat out ignored sent on March 1st, March 11th, March 25th, April 1st, and April 10th.