Wanted to take a demo ride on an 800...

Discussion in 'Parallel Universe' started by jpooch00, Aug 2, 2009.

  1. jpooch00

    jpooch00 Been here awhile

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    but the dealer said that their only demo bike was in the shop with a broken fuel pump! It had been down for several weeks and they had no idea when it would be available since, so far, they haven't been able to get the parts to fix it.:huh

    Pretty great, huh? But I have to give them credit for their honesty at any rate. Personally, if I owned a dealership I'd have a hard time admitting something like that.

    I was kinda thinkin' about getting an 800 instead of a new 1200 (or whatever the 2010 R1??0GS Adventure turns out to be) because of all of the ongoing maintenance issues I've been reading/hearing about with it.

    Oh well...:cry
    #1
  2. clawspawn

    clawspawn Adventurer

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    Are all the parts that hard to get a hold of. If you have any problems you'll have to put the bike in your living room so you can set your beer on it it will work for that:lol3
    #2
  3. Navaho

    Navaho Long timer

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    So far, getting parts for mine has not been an issue. 1 - 2 weeks usually.
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  4. Kommando

    Kommando Long timer

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    I'd have an issue with 1-2 weeks. I still get parts for my '89 Radian, delivered to my door, in less than a week.
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  5. jpooch00

    jpooch00 Been here awhile

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    Yeah, no shit!

    I don't know about all of the parts. This is a failed luel pump that they can't get. The bike had about 400 miles on it when it failed. I didn't have the heart to ask if the guy that was demoing it at the time got stranded. I assume he did though.
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  6. Navaho

    Navaho Long timer

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    First fuel pump failure I've heard about.
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  7. LarryC

    LarryC Adventurer

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    When I got mine the dealer simply refused to let me test drive an 800 before purchase. They said all of their bikes were pre-sold and could not take the risk. So I did the impulsive thing and bought it sight unseen. I do not regret it other than I might have looked harder at the 650 as the bike sits very high for a midget mike myself.
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  8. Foofighter

    Foofighter Broken Sportbike Rider

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    When I went in to buy my Honda (I know not a 800...) 125, they also said I could not test ride it. They said it might be months until they sell it and they did not want to put oil and gas into it and have it sit for months. This seems kind of lazy to me...
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  9. jpooch00

    jpooch00 Been here awhile

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    I agree. The beemer dealer in Denver practically insists that you take a demo ride. They're on some kind of program where they can't sell a demo bike till it hits 3000 miles. I'm happy to help them out every chance I get!

    I've put about 100 miles on one of their R1200 GS Adventures and they said that I should come back anytime and ride it some more. Of course, I'm probably going to actually buy one when the 2010's are available, so I'm not really taking advantage of them. Also, since they insisted, why the hell not?!

    Great folks at BMW of Denver. I've yet to hear the first negative thing about any department at that dealership. And like I said before, they're honest to a fault!
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  10. kraven

    kraven Hegelian Scum

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    BMW gives the dealers a price break on the bikes that are demos.
    Honda doesn't give dealers jack, so it comes out of the dealer's already thin margin of only 8-12% or so. I wouldn't give test rides either.

    That stuff about the pump would make me want to call Bob's and ask how soon I could get that pump to my door. But, they may have meant delivery and install window combined too.
    There's no way I'd buy a bike that hard to get parts for, if that's the case.
    I can have parts in a couple of days for my 82' Honda 450 (if it ever breaks) and the Hodaka, and next day for the BSA in most cases.
    That's some bull.
    #10
  11. kojack

    kojack Stay adventurous my friends!

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    Yep,

    Thats why i love my klr....btw, i had a radian too....loved that bike!
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  12. jpooch00

    jpooch00 Been here awhile

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    Thanks for the invite, I appreciate it.

    Actually, the Denver store sales guy calls me about once a week and asks if I want to come and ride their demo bikes so that they can get 3000 miles on then and be able to sell them. I don't know what the status on the 800 is right now. Might check this afternoon.

    I guess if they're busy with customer's bikes and had to put the demo on the back burner, I can understand and respect that. Putting customers first should be the priority in a good dealership.

    Thanks again and ride safe,

    John
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  13. rhicks

    rhicks Been here awhile

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    Yeah and I probably would have walked out with that day if they could have sold it. The 800 had 819 miles on it when I was finished.
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  14. rocket25

    rocket25 Adventurer

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    I was out in Denver a few years ago, they had a 1200s< they ask if i wanted to ride it, of course I did. He said take it out and could go to Morrison if I wanted to, and of course I wanted to be nice (since I was from out of state (Arkansas). This was when these bikes first came out, thought that was pretty special.
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  15. jpooch00

    jpooch00 Been here awhile

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    Yeah, that's what I mean about those guys. They're the best vehicle dealership of any kind that I've ever dealt with. They will absolutely get all of my future business! :clap

    Where in Arkansas? I'm originally from Texarkana myself. I'm a permanant Colorado transplant now, though. :ear

    Keep the rubber down,

    John
    #15
  16. Bushwhacker

    Bushwhacker Dirt, Sweat & Gears

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    Since we are talking about great dealers -

    Back when I had an 05 Triumph Tiger a buddy and I were Headed to Jasper Arkansas for a Tiger Ride-in. His electrical system went on the frits and we limped into the BMW/Triumph dealership in Little Rock

    http://www.bmwmclr.com/

    All his mechanics were busy but he let us into the shop to work on our own bike.

    After several hours of trouble shooting we discovered the altenator was fried.

    The owner drove around trying to find someone to rewire it but because it had to be "Baked" it took two to three days.

    He got in touch with Triumph USA and convinced them to replace the altenator under warranty and all we had to pay was over night shipping to the dealership.

    Still we were going to have to wait over night and miss a day of our ride.

    The owner pulled the altenator out of a new Tiger he had on the show room floor to put in our bike so we could be on our way and replaced it with the one they were shipping in the next day.

    Now, That's Service.

    Since you are from Arkansas I thought you might like to know about this dealership.
    #16
  17. jpooch00

    jpooch00 Been here awhile

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    That's gotta be the best dealership story I ever heard! Great to hear that there are still some good guys out there. :clap

    Thanks,

    John
    #17
  18. jpooch00

    jpooch00 Been here awhile

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    It's still broke. Sitting in the service dept. waiting on a fuel pump that they can't get. Five or six weeks and counting. Sad! :cry

    I feel for the poor sales guy when he trys to put a not-too-negative spin on the situation. Not his fault, of course, but he has to tell potential customers about it and keep a straight face. I couldn't do it!
    #18
  19. Wildman

    Wildman In my castle

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    So you had to start a new thread about it?
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  20. CDL13

    CDL13 Gravity, A good idea.

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    We have cookies too.

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    :D
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