Works Performance

Discussion in 'Hacks' started by Melrone, Aug 8, 2017.

  1. Melrone

    Melrone Long timer

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    Does anyone know what happened. To Works Performance. I sent my shocks in off my 03 GSA for a rebuild. That was awhile ago. Haven't heard word one from them. Then Motoblag pm me was told that they closed there doors. I've been trying to contact them with no luck. What I'm asking here is if one you California inmates could investigate for me and find out what the hell happened. So I can at least get my shocks back.
    #1
  2. Motoblag

    Motoblag Replacing skill with will

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    I wonder if we should ask a mod if this should go in the Vendors forum. I was debating starting a thread there myself but am a bit busy with day job items.

    July 10th the shock I ordered from them arrived, but wasn't made to spec. It's the shock on the far right, too long:

    [​IMG]

    I called July 11th to see how we can get it fixed up and was informed they were having issues staying open. Got my money back and got to keep the shock and was told if I wanted, try calling back in three or four weeks to see if they were open.

    Last week I did some digging on Works Performance's Instagram page: I found a couple undated comments of folks wondering where their shocks were that they sent in for servicing. One comment said the company was closed up. Again, no dates, so not sure if they match the timeframe I was told.

    Quite the shame, I love the Works Performance shocks I've had on my Scrambler tug since 2011. Not sure where to get them serviced though. I believe RaceTech in California says they service them, I should call and check.

    Doesn't help get people's shocks back from Works, though. :(
    #2
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  3. Strong Bad

    Strong Bad Former World's Foremost Authority

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    This hits home and really saddens me that they closed and that some of you guys may have been caught in the middle of their closing. After the passing of my dear friend and founder of Works Performance, Gilles Vaillancourt, things turned south in a hurry. I happened to drive by the shop yesterday and indeed it is locked up tight with no one around. Gilles wife was far from capable of running the business and I was told that there may have been legal issues with a silent partner. I'm told that Gilles nephew, Pierre, who had been running the technical side of the operation for a number of years now, had left weeks before closing and is working out of another shop. I don't know the name of the shop Pierre is working out of but I'm told he is servicing Works shock there. I have Pierre's private cell phone number and will pass it on via PM if needed.
    #3
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  4. Melrone

    Melrone Long timer

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    Sent you a pm. Thanks for the info
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  5. DRONE

    DRONE Dog Chauffeur

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  6. Motoblag

    Motoblag Replacing skill with will

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  7. Melrone

    Melrone Long timer

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    Yeah I've checked through all sorts stuff. My wife found still as a registered business in LA but everything we try takes us to the operator. Getting frustrated I can't afford a set of new shocks right now. The old stock ones I put on while getting mine rebuilt are shit. Looking for a good used set of aftermarket shocks for an 03 GSA
    #7
  8. Strong Bad

    Strong Bad Former World's Foremost Authority

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    Just to let you guys know what is going on. I tried to get a hold of Gilles' widow with no luck. I reached out to a good friend who was really close to Gilles and his wife and he was able to get a hold of the widow. She said that almost 100 pairs of shocks have been returned via USPS. I was able to pass on Melrone's information and she will search for the tracking number. Hopefully his shocks are already in the mail!
    #8
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  9. Motoblag

    Motoblag Replacing skill with will

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    Thank you for checking into this and getting everyone an update, Strong Bad.
    #9
  10. Pago Cruiser

    Pago Cruiser Been here awhile

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    Dang.
    Sorry to hear about Gil and the shop.
    I've got their shocks on a few hacks as well as solo bikes, and they have always been a real pleasure to work with - dialing in spring rates and even goofy things like an offset bottom shock mount. Gil, Sandy (also RIP), Ned, and Pierre were all class acts.
    End of another era.
    RIP.
    :waysad
    #10
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  11. Melrone

    Melrone Long timer

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    Haven't seen any shocks yet but I will keep you informed. Then got to find someone who can do the rebuild. But if anyone has a good set of aftermarket shocks let me know.
    #11
  12. kenny robert

    kenny robert Long timer

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    shame about works closing and mostly gilles passing
    contact me if you want anytime on shock service my favorites are restoring the original works gassers for vmx crowd and the occasional vintage superbike builders
    been d0int it ni on 10 years also koni curnutt fox and fox factory
    the vintage units i upgrade to a turcite wearband on piston( from fox ) IMG_3775.JPG IMG_3776.JPG IMG_3788.JPG ,oring energised
    and upgrade the seal head with igus iglide rod bushing and an h style snap in polyurethane rod wiper same as fox factory shocks use
    i do the same upgrades with curnutts no more coal black fluid from the bare aluminumpiston rubbing cylinder wall
    and the poly rod wiper is far superior to the basic oil seal works and curnutt use
    please dont read into that i think i'm smarter than those guys gilles and charlie
    i just had a strong backround in hydraulics,mfg and repair, thats all
    #12
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  13. Melrone

    Melrone Long timer

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    Where are you located
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  14. Strong Bad

    Strong Bad Former World's Foremost Authority

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    Thanks for doing this!

    BTW is the Checker in your avitar Don Surplice?
    #14
  15. kenny robert

    kenny robert Long timer

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    GRANTS PASS OREGON
    #15
  16. kenny robert

    kenny robert Long timer

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    it speaks volumes
    thank you buddy
    don surplice ?
    I DONT KNOW STRONG I JUST LOVE THE IMAGE
    it speaks badass BIGTIME :bow:rilla:super
    #16
  17. Melrone

    Melrone Long timer

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    Let's talk pm me. Or give us an actual address and phone no.
    #17
  18. kenny robert

    kenny robert Long timer

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    you mel did you get my message ? no text
    so you are in florida ?
    i have heard about the florida cheaseheads and the huge manitee of it
    best thing is keep moving on pal.
    it will pass
    #18
  19. Melrone

    Melrone Long timer

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    I'm in Wisconsin not Florida. The land of cheese and beer
    #19
  20. kenny robert

    kenny robert Long timer

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    fox manuals 054.JPG fox manuals 055.JPG fox manuals 056.JPG fox manuals 057.JPG ha ! i was pullin yer leg mel what kind of riding are you doing up there ?
    i should have mentioned in my earlier post about shock servicing ,that i can accurately set up any twin shock machine with correct spring rates and i can also set the preload here in the shop so that the customer has the sags in the sweet spot with and without rider
    to get this done it does require effort,but it is some easy to collect data from customer ,all it requires is a bath scale for most machines,a tape measure and a helper to hold your beer
    xlarge bikes that will peg a bath scale with rider can be scaled at places that sell feed or anywhere that has an accesible pallet or drive-on scale
    race car shops have handy scales for this as well
    the measurement with mtape measure gives us the SLR swingarm leverage ratio
    shown in the images from a fox shock manual the SLR and the spring rate formula
    a very important part of the calculation is the shock travel
    say you have a bike and rider with twin shock,conventional or forward mounted
    2 pairs of shocks one at 3'' travel one at 4''(measured fully through bumper)
    just for the sake of this discussion the 4'' travel shock pair after calculations and testing requires a 100lb spring
    well the 3" travel shocks will need 25% stiffer spring rate
    of course the longer travel shock is always the more desirable ,(unless it has poor action or the valving is way off etc)allowing more sag more better small bump compliance and a wider RGR (rider grin ratio)
    t
    #20
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