ZUMO 350 Freezing

Discussion in 'Mapping & Navigation' started by Travex, Apr 27, 2013.

  1. Travex

    Travex Lost is found

    Joined:
    Aug 3, 2009
    Oddometer:
    143
    Location:
    Western NY State
    After having reached the furthest point of my ride today I hit "Go Home" and thought I'd try some different roads and let the 350 autocalculate to get me back. While at the top of a small mountain it would have had me make a right turn directly off it. No road, secondary road, path, or possibility. Just the dirt nap. Never experienced anything like that before.

    It occurred to me later that I should have stopped and entered that as a bug-spot. Will do if ever in that area again.
  2. Meff

    Meff half way there...

    Joined:
    Feb 27, 2013
    Oddometer:
    58
    Location:
    Cascadia
    Hey Travex - check the 350 settings to be sure the "self immolation" mode is turned off :D
  3. Travex

    Travex Lost is found

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    Outrageously funny!!! :lol3 Thanks!
  4. DRTBYK

    DRTBYK All Things GPS

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    Location:
    47°50′15.8″N, 119°56′21.9″W
    If there is bad data in the map set for that position, you should be able to reproduce it in BaseCamp.
  5. Travex

    Travex Lost is found

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    True, and thanks. I'll do it shortly.
  6. MostlyLurking

    MostlyLurking n00b

    Joined:
    Nov 30, 2013
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    3
    Travex, you have endured more than any man should have to. If my mother had endured what you have been through, she would surely say the same thing she said to her IT help person, which was "I think I have some kind of magnetic field round me which makes computers go wrong" To his credit this chap apparently nodded, and said "Yes. You may be right".

    I'm not entirely joking here. Have you considered moving the mount of your satnav to a different spot, preferably further away from your main instrument cluster.
  7. Travex

    Travex Lost is found

    Joined:
    Aug 3, 2009
    Oddometer:
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    Location:
    Western NY State
    Thanks for your thoughts. I had ruled out placement for the potential of extraneous radio frequency and therefore magnetics by having run the unit on it's battery in an alternate location (tank bag). The only options were to have returned it for refund and go with a different unit or stay the course and ride out their software problems as the 350 with all it's problems was still the field leader for my use... Albeit with it's dated and obfuscating interface.

    GPS is very important if not essential to me. A strongly lingering personal requirement for adventure seems contrary to my health at age, thus rendering GPS integral as a safety feature. As for patience, I'm afraid there's no choice in the matter as I live and ride on borrowed time and downtime is best kept to a minimum.

    For those new to or considering the purchase of a 350: From my perspective it seems to be a fairly well constructed unit. Strangely confusing in it's interface, it's proven to be reliable in basic navigation while requiring a forgiving nature of it's user for features beyond that. All that at a premium price.
  8. shay

    shay reading is hard

    Joined:
    Feb 10, 2004
    Oddometer:
    284
    Location:
    Ireland
    I updated my 350lm and the "off road" routing option, now shows "curvy roads" when you check the trip planner. Shortest route = off road?

    weird !!!
  9. Emoto

    Emoto Sure, why not?

    Joined:
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    Wow, when did you run the update, and did you happen to notice what version you're on now? I wonder if this is part of a new update or just something I had not noticed on the last one. :lol3

    Hmm. Not finding this on mine. Can you please tell me the steps you have to take to see this curvy roads option?
  10. shay

    shay reading is hard

    Joined:
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    Ireland
    Go to apps - trip planner and select a previously created route. Press the icon at top left and a screen opens with list of options, including choice of fastest, shortest or off road .

    Select second option, which is off road, press save, and that option will now display in screen as curvy roads. It does select a different route from fastest route.

    Select 3rd option, shortest distance, save and it shows as off road!
  11. Emoto

    Emoto Sure, why not?

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    Wow, that is wild! Thank you for providing the steps.
  12. Kincop

    Kincop Adventurer

    Joined:
    Jan 28, 2006
    Oddometer:
    12
    Location:
    Gothenburg-Sweden
    Nice..BUT.. I tested this making a route as I know very well the options for. It goes from my home up north to my parents aprox 120km.
    The fastest (and also the shortest) way is driving the highway/E20.
    Well..I did as you described and it acctually made an interesting offroad trip AT THE BEGINNING AND AT THE END off the route..but main part the rout remained at the highway/E20...
    Just my quick little test..

    Sent from my GT-N7105 using Tapatalk
  13. Travex

    Travex Lost is found

    Joined:
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    Although this thread's fallen asleep, more info can't hurt.

    Yesterday I was going through some smaller mountains and as I was riding a known area from 1800' to 650' I was shocked to see the GPS's altimeter behave inversely. It was actually indicating a steady increase in altitude as I descended. I traveled this stretch not two weeks ago and did not experience this failure.

    There was an additional failure occurring simultaneously: Whenever I deviated from my set route the unit would not shift it's purple highlight to the one I was on, nor did it auto-correct as it's set to do.

    These two problems are new and had not occurred prior to the last update I did last week. For those with 350's and 390's this should give you pause if you hadn't done the latest update.

    Looks like Garmin has decided to furnish another riding season full of the unforeseen.
  14. hoadie72

    hoadie72 Adventurer

    Joined:
    Nov 6, 2010
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    74
    Location:
    Sydney, Australia
    I keep an eye on this thread as I've had a lot of issues with my unit in the 18 months I've owned it. Actually to be fair, given I'm onto my 2nd replacement device, my current unit is only 12 months old, but I'm confident that Garmin were throwing new hardware at a software fault.

    What would be really helpful is if you posted your firmware version so others can compare notes. I very reluctantly update my firmware given the bad run I previously had. Knowing what are stable versions could save a lot of heartache.
  15. Travex

    Travex Lost is found

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    Of course hoadie, I should have done that. Here you go:

    Software Ver: 3.70
    Text Ver: 3.70 (American English)
    GPS Firmware: 4.14.08
    Bluetooth Firmware: 5.03 A15

    They also attempted to placate me with new hardware and it changed nothing. Short of something not working at all, I've never experienced problems with any electronic device to the extent I have with the 350LM.

    Good luck with yours.
  16. Travex

    Travex Lost is found

    Joined:
    Aug 3, 2009
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    Location:
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  17. Emoto

    Emoto Sure, why not?

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    It would be interesting to know if the new things you discovered are in some way related to the use of the "fuel gauge" because wasn't that a factor in one of the older problems?
  18. Travex

    Travex Lost is found

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    Good point. I had stopped using that feature as it was very clear that the unit had enough failings as it were.
  19. Travex

    Travex Lost is found

    Joined:
    Aug 3, 2009
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    Location:
    Western NY State
    Using the 350 today for just it's moving map with no destination set, I had no autozoom. This is particularly bothersome/troublesome when a tighter directional reference is desired. Rather, the 350's perspective kept quickly defaulting back to a view that encompassed the western half of my state. This forces me to remove a hand from control too needlessly and far too often.

    Once again, upgrading to the latest firmware has had negative consequences.

    The 350 has been a real disappointment for me. Had it not been for so many of it's failures Garmin would have seen me upgrading to their newest offering, and as they really are the only desirably featured product, my boycott of them has condemned me to using this piece of crap until a competing manufacturer offers a similarly featured and well constructed model... A reliable one at that.
  20. hoadie72

    hoadie72 Adventurer

    Joined:
    Nov 6, 2010
    Oddometer:
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    Location:
    Sydney, Australia
    I actually had no end of trouble with my unit. There have definitely been some major issues with software, so after replacing mine under warranty twice, I left mine running at the version it ship with when it left the factory until I decided to update the maps, which were 2 years old, and forced me to also update the software and firmware version to the same as yours, ie

    Software Ver: 3.70
    Text Ver: 2.5 (British English)
    GPS Firmware: 4.14.08
    Bluetooth Firmware: 5.03 A15

    Also FWIW:

    Hardware Ver: zumo 350 i V6 2GB 64MB BS

    The only problem I've had since upgrading is back a few months ago, I started experiencing issues with the touch screen not responding correctly - for example if I touched the bottom of the screen it would select a menu option from the top of the screen. Rebooting the device would fix it for some random amount of time, from minutes to days. I think the issue was actually because the screen was dirty and since cleaning the screen it's been fine!