Zumo 665LM - good move?

Discussion in 'GPS 101 - Which GPS For Me' started by DarkFlames, Apr 12, 2014.

  1. DarkFlames

    DarkFlames Adventurer

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    Well, I have mixed feelings about it. Note that I have only been testing it for a few weeks. I recently used it for navigation in the car. It did its job, but I was amazed how slow it is when you type in an address (lag time between keystrokes).

    On the bike, a little brighter display may be good but it should be okay. I am still trying to find a good spot for the GXM antenna. So far, attached on top of my tailpack with velcro does not provide good reception. Using the magnet on the side of the tank (although not recommended by Garmin :dunno) seems to perform best. I think I need to provide enough cable slack to mount on either side of the tank to get the best possible view of the southern skies. The sound quality and volume of XM sucks when paired with the scala G4. I am investigating how that can be improved.

    Let us know your thoughts when you get to play with yours!
    #21
  2. Noth

    Noth Been here awhile

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    I got my ZUMO 665 LM last summer (august).. THis spring I updated it, the software became corrupted when connected to Garmin express on my Win PC. It was a brick.. my issue with Garmin became hate.. when they required that I PAY to send my dead unit back to them and their replacement was a refurbished unit instead of a new one (like I had).. Mine was still under warranty.. Now the new one turns off without warning about every 15 minutes or so.. I was on the phone with Garmin customer support this week.. He told me to re-boot the unit, but that this probably would not resolve the problem so I Would have to pay again for yet another refurbished unit.. I am disgusted with the thing.. it is way too expensive for something with this many issues.. and for customer service to make me pay to send my unit back in inconceivable and a refurbished unit? what is that about.. mine was new..and under warranty.. I Just discovered that the refurbished unit had a 90 day warranty and my original new one had a 1 year warranty so I also had my warranty reduced by Garmin.. I see others praising their customer service.. that's great.. but my experience has been very poor and for the cost.. I should have purchased a Tom Tom Rider..less than half the cost.. http://www.amazon.com/TomTom-RIDER-Motorcycle-Navigator-Lifetime/dp/B00BHADL3U/ref=cm_cd_ql_qh_dp_t
    #22
  3. oldandgray

    oldandgray Adventurer

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    Went for a ride today 61 degrees outside and my 665 had lost its voice (direction audio and XM). Came home put it on the car mount and again no voice. Put it in its case and stuck it in the freezer waited a hour or so took it out of the case put it in the car mount and it had it's voice back, been listining to the XM 50s on 5 for tha past two hours. I have a 12 volt power supply setup in my office so I can power up my audio toys. Dam now I have a interminint thermal issue with my 665 and I need the audio since I don't pay to much attention to the GPS screen when I am riding / driving I only listen for the turning instructions from my sweet british gal.
    #23
  4. Noth

    Noth Been here awhile

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    I wish I knew thety the Zumo 665 has so many wierd issues before Ipaid $800 for it.. that just adds to my frustration.. I amgoing back to Garmin customer serrvice today.. and will appeal the refurbished uniot that turns off every 10 minutes.. They want me to pay forsending it back to them ($14).. They actually said.. that if I don't I'll have to live with it.. with the amount I have invested the $14 is relativley little but that's just wrong.. they replaced my new unit with a refurbished unit that doesn't work.. they are arrogant and feel completley empowered to do whatever they want to do.. I complained on another rider forum.. OMG.. there were so many defenders of Garmin you would have thought that I was bad mouthing the American way and Mothers Day.. all at once.. I simply want folks to know what they are getting into when they buy a Garmin.. if something is wrong.. with the new unit they treat you like garbage..
    #24
  5. DarkFlames

    DarkFlames Adventurer

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    I have been fiddling with the unit for quite a few rides. Trying to make the iphone 5 and G4 setup work. The main issues at the moment are sound quality and volume (XM) and pretty incredible lag between keystroke on the zumo and corresponding beep in my helmet.

    I can already anticipate cardo blaming garmin and vice versa. None of these devices are particularly inexpensive so it's a shame they cannot work as advertised/intended.
    #25
  6. Noth

    Noth Been here awhile

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    And another reasonable person becomes enraged that for $800 it should work without issues.. I cannot believe that a company would have something like that on the market with so many issues.. ohhh. They have a new unit.. just replaced the 665.. fixes a lot of issues .. supposedly.. I'll avoid Garmin products in the future. :nono
    #26
  7. Albie

    Albie Kool Aid poisoner

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    I think it's hard for a lot of people to admit they spent good money on a POS and feel the need to defend that purchase regardless. Me, I have no problems admitting that I bought a lot of Garmin shit products. I also am happy to say that I've moved on and am quite happy with my current set up, a Galaxy S5 and apps like OSMand and LocusPro. Sure, there's a learning curve and Android has it's issues, but it's also in relative infancy compared to Garmin and already eclipses them in many ways. One of the funniest sayings a lot of Garmin diehards like to use, sure Garmin sucks, but it's the best thing out there. Well, that ain't true anymore. :lol3
    #27
  8. RoyB

    RoyB Dartmouth, Massacusetts

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    Just a heads up. I have a Garmin 2730 that is no longer supported by Garmin. I wanted to update the maps and they said "no joy"....But they offered to sell me any new Garmin I wanted with a 40% discount. The 665LM comes down well under $500 with the XM antenna and motorcycle mount.

    Thank you for contacting Garmin International.

    I am happy to assist with this issue. Yes, you can apply the 40% discount to any unit from our website. Please do call us to place this order, as

    our email system is not secure.

    Please mention this email offer when you call.

    With Best Regards,

    Bertha

    Customer Care - Automotive Team


    Garmin International

    913-397-8200

    800-800-1020

    913-440-8280 (fax) Att: Bertha 6150

    www.garmin.com
    #28
  9. Stalky Tracker

    Stalky Tracker Been here awhile

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    Interesting. I too have 2730. Not sure what the current version is but I updated my maps last year to City Navigator North America NT 2014.2 and they work fine. The entire set does not fit but Basecamp installs whatever I need for wherever I am headed, about half the US.

    Though for a 40% discount I wish it hadn't worked. :D
    #29
  10. Noth

    Noth Been here awhile

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    Now my refurbished 665 (sent to me as replacement for my brand new 665) has a spontaneous power down issue.. I did a master reset and it still happens.. so guess what.. I get to spend yet another $14 to send it back .. what garbage.. worst thing I have ever purchased for anything.. I predict that Garmin will be out of business in 10 years. treating customers like that.. spread the word !!
    #30
  11. scfrank

    scfrank Old farts riding club.

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    Since I commented previously, I'll follow up. I bought a Nav IV at a discount and didn't like it. When I got off route it was worthless. I sold it. I now use my iPhone and TomTom for iPhone and Sygic. I like them both better than the garmin, and they were $25 and $40. Yes, the phone is waterproof in the otterbox case.
    #31
  12. DarkFlames

    DarkFlames Adventurer

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    The 665LM works I suppose. I too experienced the power down problem reported by others but a single master reset did the trick.

    I also have problems with the BT pairing with a G4. Oddly, I need to have the navigation system say something first to get good audio quality for mp3s or XM radio. If music is first, I may or may not get awful sound quality. :huh

    So the 665LM works, but it is a pricey quirky system. I would totally go for an iphone-based navigation/entertainment system, but us Canadians have the privilege of paying the highest cellular fees in the world so I dont know if I can make that work.
    :kboom
    #32
  13. rdecae

    rdecae Adventurer

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    I am now on three years with my 665LM. Bought in April 2011. Never a missed beat. Update it twice a year, XM works like a charm, and while I do not use MP3, I have loaded a couple dozen audio books. I love audio books on my commute. I have it BT to my Sena SMH10 (no phone hook up so maybe that helps me) and again works perfectly, with more than enough volume. I have pretty degraded hearing so I have no concept of fidelity sound quality, and I listen mostly to financial or political talk radio, very little music. maybe I just use my 665LM so simply that I do not "push" its capabilities. I do have about 500 roads identified in my favorites. I have folders GA roads, NC roads, VI Roads, TN roads etc etc and then in each folder lots of favorite roads saved. I also make lots of routes and load them to my GPS, and make routes on the fly. This is my forth Garmin unit, Garmin III, garmin V, 2720 then 2730 and now 665. I have kept my old garmin 2730, and based upon the information above I may try to buy the new 590 at the 40% discount, and sell my 665LM. Need to check out the specs on the new 590

    Never mind, the 590 does not have audio book or XM. How can the 590 cost more than the 665, and have less features. I know it has some items the 665 does not have, but audio book and XM capability are big items. As noted above, while I have had great success with Garmin items, I agree, their pricing never makes sense.
    #33
  14. scfrank

    scfrank Old farts riding club.

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    iPhones GPS does not use the cell system for nav. It does use it OR wifi to load maps. Tom Tom GPS and Sygic both download maps from wifi so do not need cell coverage in use on road. So, your cell costs would not go up for gps.

    Of course that does not provide XM radio.
    #34
  15. DarkFlames

    DarkFlames Adventurer

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    Thanks for the correction. I may then have an option as I can easily carry entertainment on the phone (the XM is not that high on my list).
    #35
  16. scfrank

    scfrank Old farts riding club.

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    If you already have the iPhone the cost of both Tom Tom and sygic is reasonable. Try them. TomTom is $25 and Sygic is $40

    I just looked and tom tom for usa is $25. Tom tom for usa and canada is $43.
    #36