Zumo touch screen and digitizer replacement

Discussion in 'Mapping & Navigation' started by FrankS, Nov 28, 2009.

  1. DrWez

    DrWez Mad Scientist

    Joined:
    Jan 3, 2009
    Oddometer:
    96
    Location:
    Manitowoc, WI
    Garmin will not take it back if you open it.
  2. dirtydoug

    dirtydoug Been here awhile

    Joined:
    Oct 9, 2008
    Oddometer:
    247
    Location:
    Golden
    the up side of sending it to garmin is ( was in my case anyway )
    that they send a new ( refurbished ?? ) unit that has all the brackets, wiring etc...
  3. DrWez

    DrWez Mad Scientist

    Joined:
    Jan 3, 2009
    Oddometer:
    96
    Location:
    Manitowoc, WI
    How long did it take to receive the refurbished unit? How is it holding up? I heard that some of the refurb units failed in a short time.
  4. DELTATANGO

    DELTATANGO Motorcyclist and Dog Walk

    Joined:
    Nov 27, 2005
    Oddometer:
    13,964
    Location:
    Alabama
    I sent mine back after it crapped out from wear. They sent me a new on in about a week for 100 bucks.
  5. dirtydoug

    dirtydoug Been here awhile

    Joined:
    Oct 9, 2008
    Oddometer:
    247
    Location:
    Golden
    my first one stoped working after 6 mos ( hard impact )

    got it back............... dont rember how quick it came

    second unit still going (after new screen this yr ) around 4 years
  6. DrWez

    DrWez Mad Scientist

    Joined:
    Jan 3, 2009
    Oddometer:
    96
    Location:
    Manitowoc, WI
    Dirtydoug
    Did you install your own screen? What problems were you having?
  7. klondike1

    klondike1 Nobody in particular

    Joined:
    Feb 12, 2010
    Oddometer:
    509
    Location:
    Ontario, Canada
    Just did mine. Ordered about 4 weeks ago and came today. About 1/2 hour to do the whole job and calibration. This rocks. Thank you sooooo much
  8. DrWez

    DrWez Mad Scientist

    Joined:
    Jan 3, 2009
    Oddometer:
    96
    Location:
    Manitowoc, WI
    Finally broke down and replaced my digitizer lastnight. Works great so far. The only hard part was aligning the adhesive tape and hooking up the two ribbon tapes. Need an extra set of hands here. Thanks for the post on this!:clap
  9. AllSeasonRider

    AllSeasonRider Been here awhile

    Joined:
    Feb 20, 2008
    Oddometer:
    183
    Location:
    North Greenbush, NY
    Just did mine and works awesome. Mine also came with the double sided tape. I'd say the hardest part was getting both sides off of that to stick it down.

    Didn't get the screen plug in all the way on the first try and got a psychedelic color scheme - but all is good now.
  10. BMXracer

    BMXracer Adventurer

    Joined:
    Nov 11, 2010
    Oddometer:
    72
    Location:
    Newbury Park, California
    I ordered a new digitizer from http://myworld.ebay.com/goodsupply0889/?_trksid=p4340.l2559 on e-bay on 11.22.2011 and it arived at my home in Southern California on 12.2.2011.

    The part I ordered was "Touch Screen Digitizer GARMIN ZUMO 550 79.3mmx 64.77mm" and this is exactly what I recieved.

    Good deal!!!:clap

    Thank you to everybody that documented how to make this simple repair!
  11. lhendrik

    lhendrik Truffle Rustler

    Joined:
    Dec 10, 2008
    Oddometer:
    2,451
    Location:
    Earth
    It works!

    I just replaced my screen and digitizer as directed here. My Zumo 550 was getting long in the tooth, and it had been replaced once under Garmin Warranty 2 years ago after the corroded power contacts on the bottom shorted out the unit. The problem I had was a bad spot on the LCD itself, right in the center where the symbol of the car/bike was sitting. It obscured the view of the road and was very annoying. I spent $900 on this bloody thing 5 years ago, and really don't ever plan to spend that much again as I am now retired and saner than I was 5 years ago. A Garmin 660 doesn't look like much of an improvement to me, so I decided to replace the screen myself. Ordered from ebay (search for Zumo 550 screen) and followed the directions here. Took 15 minutes. Hardest part was getting those flexi ribbon cables back into the little clamps without messing it up. Got mine on the second try, powered up and good to go. Gotta love this site for this alone....
  12. drivefastandswerve

    drivefastandswerve Indianapolis

    Joined:
    Jul 15, 2010
    Oddometer:
    154
    Location:
    Motogp Capital: Indianapolis, Indiana
    Just ordered my screen fix two days ago. We'll see what happens. :ear

    i sent my Zumo 550 out back in 2009, and was NOT going to send it back again! Thank goodness for the brilliant techno geeks at ADVRIDER.com! You guys are awesome! :clap

    - chuck :freaky
  13. Hawk Medicine

    Hawk Medicine Coyote's Brother

    Joined:
    Jun 8, 2008
    Oddometer:
    3,304
    Location:
    NOR CAL
    Wow! Thanks for starting this thread!

    My Zumo 550 is still working perfectly but you can bet that I have this thread bookmarked and I'm ordering the replacment parts for the day that it craps out.

    I love Adventure Rider!
  14. Lon

    Lon The Short

    Joined:
    Jun 27, 2009
    Oddometer:
    17
    Location:
    Hudson, NH
    Just did this with the full screen/digitizer set from Keeping Touch. Paypal on 11th, received on the 19th or 20th (not sure which; we picked up both days of mail on the 20th...)

    ~12 minutes off-bike to calibrated.

    The new screen's frame is ever so slightly smaller than the OEM one, but it doesn't seem to have any practical effect.

    Thank you so much :clap
  15. E-Nigma

    E-Nigma Just Passing Through

    Joined:
    Mar 29, 2009
    Oddometer:
    17
    Location:
    Durham, NC
    After 4 years of use, my Zumo 450 started having difficulty registering screen taps.

    I ordered a new digitizer for $13 shipped from "mingxing200808" on ebay. Shipping was pretty quick from China at 10 days. The 79mm x 64.5mm size was a perfect fit.

    There was no adhesive on the digitizer, so I used a thin 1/8" wide strip of double-sided tape on the bottom of the screen to hold it in place. Easy.

    When I powered the unit back up, I held the power button for 30 seconds as recommended by Garmin so that it would go into screen calibration mode. When the screen turned on, all I got was a white back-lit screen. I opened the unit back up, disconnected then reconnected the ribbons into their ports, and reassembled the unit. One of the ribbon connectors must not have been seated properly because it powered up normally after that. I was pretty pleased because I thought I had created a pretty expensive paperweight.

    The new digitizer operates beautifully! Screen taps are now easy and precise.

    I ordered a second digitizer as a future backup. I figure this is pretty cheap insurance at $13.
  16. big-t

    big-t Been here awhile

    Joined:
    Oct 11, 2004
    Oddometer:
    491
    Location:
    left corner of VA
    Need some ideas for the double sided tape or something to glue the screens together.Like an idiot,after replacing the screen on my 450 with no problems I ordered another for my 550 from the same place without reading all the fine print and the second one came without the doublesided tape..:huh

    I'm thinking its important to have the screen sealed all the way around but have no clue as what to use.

    Any ideas ?:ear
  17. GS Addict

    GS Addict Pepperfool

    Joined:
    Sep 24, 2006
    Oddometer:
    4,282
    Location:
    Sunshine Coast B.C.
    The digitizer does not have to be 'sealed' all the way around. It simply needs to be held (indexed) to the screen. I use a very short strip of thin double sided tape in each corner. It makes it much easier to remove in the future with minimal risk of damaging the screen assy.
    Nameplate engraving shops stock this tape and I'm sure if you ask they will just give you a piece.
  18. 666

    666 Agnostic and Orange

    Joined:
    Feb 23, 2005
    Oddometer:
    1,321
    Location:
    San Francisco, CA
    My 550 finally went crazy. 5 years old. Fix works fine.
    I ordered digitizer on ebay for 20$, got it in 2 days.
  19. tankhead

    tankhead Path less traveled

    Joined:
    Dec 21, 2006
    Oddometer:
    175
    Location:
    Southern NJ
    Please let us know from who. Might order this week. tanks
  20. 666

    666 Agnostic and Orange

    Joined:
    Feb 23, 2005
    Oddometer:
    1,321
    Location:
    San Francisco, CA
    I ordered from goodsupply0889 item USA-Garmin Zumo 450 550 Touch Screen Digitizer Glass Len Repair Replacement Part.

    It was 26.99, not 20$ as I posted earlier.