Using the “Ducati Approved” program, Italian manufacturer Ducati has decided to enter the used motorcycle market in Europe with their own brand’s bikes.  Although car makers have been selling previously owned “certified” cars for years, Ducati Europe has implemented a program of its own.

To be eligible for the “Ducati Approved” program, a bike must be less than six years old, have a certified mileage of fewer than 50,000 kilometers and pass 35 checks and inspections performed by a qualified Ducati service technician.  Also, there are other benefits of the “Ducati Approved” program.

Roadside Assistance

Buyers also get free 24/7 roadside assistance throughout Europe.  The assistance includes the following:

  • Roadside service and towing service
  • Passenger transport following roadside assistance
  • Return home of passengers or continuation of their journey
  • Transportation service of the repaired motorcycle
  • Return shipment of the motorcycle from abroad (in Europe)
  • Finding and sending spare parts in Europe
  • Hotel charges
  • Recovery of the motorcycle in case of an accident
  • Advance payment of bail abroad

The level of support as a result of a breakdown/accident is very extensive.  Normal roadside assistance and towing service are pretty standard for bike oriented roadside assistance plans.  But the Ducati plan seems to go several steps further.  Things like returning of the riders to home, or assistance in the continuation of the journey, return shipment of the motorcycle from abroad (in Europe), hotel charges, motorcycle recovery in case of an accident and even advance payment of bail while abroad seem to go over and above for this type of service.   No one plans to get arrested while traveling, but things do happen.  Bravo Ducati!

Insurance against breakdown

The sale of a “Ducati Approved” bike, also includes an insurance policy that covers the bike for 12 or 24 months.  The insurance policy is initially provided for 12 months.  After that, the bike’s owner can request another 12 months of protection before the expiration of the original 12 month period provided the bike is less than 5 years old from the date of registration and the mileage is less than 60,000 kilometers.

The cost of parts and labor are covered by the Ducati dealer.  However, once mileage exceeds 50,000 kilometers, the cost of parts will only be refunded in proration to the mileage at the time of breakdown.  Wear items such as brake pads are not covered by the warranty.

Program available in Europe Only

The “Ducati Approved” program is available in selected European countries including:

  • Belgium
  • Italy
  • Switzerland
  • Germany
  • Luxembourg
  • Spain
  • France
  • Netherlands
  • United Kingdom
  • India
  • Portugal
  • India (just added)

Oh, in case you are interested in the 35 checks and inspections that are made to “Ducati Approved” bikes, here’s the actual list:

The “Ducati Approved” checklist

  1. Check all scheduled maintenance has been carried out
  2. An indication of the next scheduled maintenance
  3. Check for the presence of non-authorized components installed
  4. Check of non-original Ducati components installed
  5. The motorcycle is conforming to the law applied in the country of use
  6. Check for possible impacts affecting the base structure of the motorcycle
  7. The motorcycle has never had accidents according to the last owner
  8. Check of the completeness of the bike’s standard kit, onboard tools, and owner’s manuals
  9. Check of key operation and steering lock
  10. An electronic check of the bike’s ECU and check whether an update is available for the bike’s ECU software (if applicable)
  11. Check to ensure all recall campaigns have been executed
  12. The setting of time on the instrument panel and check of the correct units setting according to the country-specific version
  13. Check of engine oil level
  14. Check of the absence of leaks from the engine
  15. Check of the coolant level and the absence of leaks from the cooling system
  16. Check of the front and rear brake fluid level and proper operation
  17. Check of the brake disc and pad wear (>70%)
  18. Check of the clutch fluid level and proper operation
  19. Lubrication of the levers at the handlebar and pedal controls
  20. Visual check of the front fork and rear shock absorber seals
  21. Visual check of the fuel lines
  22. Check of rubbing points, clearance, freedom of movement and positioning of hoses and visible electric wiring
  23. Check transmission wear
  24. Check of a front and rear wheel shaft tightening
  25. Check of the front and rear brake caliper screws fixation
  26. Check of the front and rear brake discs, wheels and retaining screws tightening
  27. Check of final drive chain tension and lubrication
  28. Check of the front and rear wheel bearings and steering bearings
  29. Check of tire pressure and wear (Minimum limit by European law is 1 mm, recommended minimum is 2 mm)
  30. Check of the battery charge level
  31. Check of the operation of electronic safety devices
  32. Check of lights, turn indicators, horn, and controls
  33. Road test to check the correct operation of the safety devices (e.g. ABS and DTC), electric fans, idle operation, gearbox and clutch and absence of uncommon noises from the engine
  34. Complete cleaning of the motorcycle
  35. Refueling at least until the warning light turns off

 

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