I may be the absolute oddball here but I absolutely love my Dealer. I've had some issues and recalls mainly with TFT screens, I am on my 5th one lol and they have always taken care of me in an professional and super friendly manner. I'd call them up tell them my screen went foggy again and would order me up a screen no questions asked. I also had an early bike that the QS was turned on and later got deleted by an update. Again my dealer gave me "coupon" for the software upgrade and enabled QS and cruise later on for free. The last time I went 40 miles up the highway to visit my buddies for the brake recall I was not disappointed again. My appointment was @noon on a tremendously stormy Saturday and after being hammered by weather for 40 minutes I made it in time. They laughed when I arrived and thought that I wasn't coming. They knew that I would stroll through the cornfields and make my way for a fine meal at Wendy's while waiting for my service to be finished. Since it was stormy and they sell everything under the Sun, they gave me the keys to a UTV that I could barrel through the fields to get to lunch in style.