(Another) "Fault in Engine Control" - Limp mode fun.

Discussion in 'GS Boxers' started by nobody0101, Jun 16, 2019.

  1. ultane

    ultane sqeezin the bag

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    BMW has led the industry in innovation and technology for decades. You and others can feel like chumps if you want, but shouldn’t. An outstanding marketing effort sucks all of us in to this whale skin vortex. I bought into it before Charlie and Ewan. I drank their Kool-aid and was absolutely EFFIN intoxicated with my first and second GSAs. But even still, sometimes they introduce something that isn’t totally sorted, or there’s a problem in the assembly line. Luckily for the new owners, they have the absolute best warranty in the industry. You’ve been here for a month and a half(?). Maybe read more, post less. I’m not going to recite all the issues that have come to light since long before I joined ADVrider, and began purchasing BMW motorcycles. Just a few years ago, Consumer Reports and others rated BMW motorcycles at the bottom of the heap. To rub salt in the wounds, BMW and many of their dealers wouldn’t even admit that some of the problems existed. I think that poor rating by Consumer Reports helped more than all of our bellyaching to bring about change. The Father land listened. I still loved my GSA’s (wouldn’t have any other), F700GS, and F650GS(bought for SO’s and kids to ride). Feel free to go back fifteen years or so in this forum if you want. Or do google searches. I don’t care.

    I’d also recommend staying out of the basement.

    But keep drinking the kool-aid.
    #21
  2. Englishmatt

    Englishmatt Long timer

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    I’m no pancake chef, but I know a tosser when I see one.

    Also, it’s Charley and Ewan... and it’s Whale Foreskin... get your insults correct please.

    I said good day!
    #22
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  3. miker325

    miker325 Been here awhile

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    To the OP, unfortunately, there have been more than a few 2017/2018's with this kind of problem. Some have had the throttle positioning sensor replaced, and that seemed to correct the problem. Doesn't make it any easier for you, but at least you know you're not alone. The codes the failure threw will tell the dealer all they need to know, but my guess is if clearing the codes sorts the problem out while the bike is in their shop, that may be all you get. If it works, great, but if does not, and you get the same kinds of codes should it happen again, insist on parts being replaced the second time around.

    It's also a bit disappointing that a US dealer didn't want to make things right under BMW's warranty and pushed you to your home dealer instead. I understand, in the end, that was probably a better solution for you and your particular situation anyway, but I would have hoped any BMW dealer... especially a BMW dealer so close to the NATIONAL RALLY would have been a bit more sensitive to representing BMW NA better than they did. That, was an opportunity lost, and not one they'll ever get back.
    #23
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  4. TUCKERS

    TUCKERS the famous james

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    As an ex professional retired licensed vehicle dealer I can attest without hesitation or doubt: The selling dealer and the factory warranty have no connection whatsoever. The warranty HAS to be offered at any of that manufacturers dealer franchises.....yes they are a franchise. I fully understand the OP’s need/want to be home.....I always feel the same way....sitting around far from home with only a wish and a promise is entirely frustrating. It’s difficult to imagine a vehicle so new has such problems......heck I’ve been to Small Claims Court on a used vehicle that cost $750 and lost the case because the vehicle broke down when driven from Los Angeles to Tijuana! True story....the judge had me write the buyer a check there and then on the spot in the courtroom.
    #24
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  5. ultane

    ultane sqeezin the bag

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    ^^^^yea, very disappointing...^^^^
    #25
  6. BywayMan

    BywayMan Been here awhile

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    Bah. You'd be beta off on a Vstrom or a Tenere.
    #26
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  7. side-burn

    side-burn Been here awhile

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    Says "You and others can feel like chumps if you want, but shouldn’t." Then begins a diatribe of insults. :confused
    #27
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  8. ultane

    ultane sqeezin the bag

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    Get your panties out of a wad.

    Read it again.

    Then go back about 12-14 years in GSpot to get caught up on issues left for us to struggle through. (Read more, post less).

    You probably haven’t been here long enough to understand this forum’s tongue in cheek humor, not to be confused with ‘insults’.

    For me, there’s no better bike than the ones we ride.
    #28
  9. ultane

    ultane sqeezin the bag

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    Damn iPhone autocorrect
    #29
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  10. tentative_rider

    tentative_rider Wanna Be On Gravel

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    Any updates?
    #30
  11. Cigars&Scotch

    Cigars&Scotch My eyes are up here Supporter

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    2018 GSA has been at Max BMW for over a week with the same issue. When it first happened at about 400 mile, I brought it in for the 600 mile service and they said there was no codes. AT about 500 miles, she went shit to bed with limp home mode. I trailer-ed her in and they said pretty much every module had a code on no com. She has been there for a week now and they opened a PUMA case with BMW. Talked to them today and BMW gave them steps to follow to determine the fault but there is no light as to what is causing the issue.
    #31
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  12. ultane

    ultane sqeezin the bag

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    I hope they can get things sorted for you.
    #32
  13. nobody0101

    nobody0101 Been here awhile

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    Nothing yet, Going to check in with the dealer in the morning for an update.
    #33
  14. ExodusRider

    ExodusRider ExodusRider

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    Man this really sucks.. i have a couple of 2017 rallyes..now im really worried .. :(
    #34
  15. Tor

    Tor Imported Norwegian

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    Which dealer did you take it to initially? Bloodworth Motorcycles in Nashville?
    #35
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  16. nobody0101

    nobody0101 Been here awhile

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    It was. But I don't have anything bad to say about them, as the service guys did stop what they were doing to try to diagnose the issue and connect it to the computer to read/clear codes in attempt to get me back on the road. They only have one tech on staff, and would be closed until Tuesday so really just made sense to get the bike home and to a dealer I know.
    #36
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  17. tentative_rider

    tentative_rider Wanna Be On Gravel

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    Wow! that's crazy.

    BTW what is a PUMA?
    #37
  18. Cigars&Scotch

    Cigars&Scotch My eyes are up here Supporter

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    My understanding is that a PUMA is a BMW service ticket that gets assigned to one of their engineers to directly work with the dealer tech
    #38
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  19. GrumpyOne

    GrumpyOne Been here awhile Supporter

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    Found this info elsewhere:

    PuMA is a worldwide BMW database of all reported problems and most with their appropriate fixes. It's also the system to raise cases to next level, like to technical specialists/engineers. I think the acronym means Problem and Measures management Aftersales or in German: Problem und Mebnahmenmanagement Aftersales.

    -jw
    #39
  20. nobody0101

    nobody0101 Been here awhile

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    Throttle sensor replaced. Ride home. So far, so good. Fingers crossed.
    #40
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