No I rode into their FL show room. Actually I have to take some of the blame on this one. I checked my receipt and the shipping address is wrong on the receipt. I should have caught that!! Salesman entered it wrong, but I should have verified it before finalizing the sale. I do have to say my email to customer service remains unanswered. Talked to the UPS guy yesterday and he said no problem. Cause the address is so close he thinks they will catch it and still deliver it on Thursday. Back to your regular scheduled program of buying, selling and riding bikes!!!