A friend recently had a punctured tube on a road trip. It was a Sunday and the nearest open dealer was a Harley dealer. He was able to ride the bike there using tire sealant but when he arrived he was told they could not service the bike since it was a BMW (F800GS). They said they could only work on Harleys with the tools they have, even though he would remove his wheel and supply a new tube he was carrying. I've never heard of any Brand X dealer refusing emergency tire service. I mean, it's a motorcycle wheel with a bad tube. Customer hands them the wheel and new tube, they break the bead, pull bad tube, stuff new tube and inflate. Customer pays the bill, installs his own wheel and is safely on his way. I suspect it's a top down HD policy but haven't been able to verify this. If true, it just speaks badly to Harley's support for motorcycling goodwill.