Buying and delivery experience: Great. Email to the company replied to in very good English within 24 hours and succinctly answered my questions. Ordered the goods directly via the Heed website as per the instructions I received (because of international freight to Australia). Goods shipped within 24 hours, left Poland within 48 hours arrived in Sydney within 3 days and took another 4 days to get to Melbourne (Australia Post here not Heeds problem) so 7 days from order to delivery in Melbourne. Packaging was fantastic. The outer box was covered in shrink wrap plastic and the bars were inside a sealed plastic bag inside the box. Inside the bag every inch of the bars is covered in foam wrap and the package containing the instructions and the bolts is not just a bag of bits all the bolts are lined up so you can see what you get without opening anything 100% for the buying and delivery experience. Installation: The instructions are pictographs (two pages one is Polish I assume and one is English). If you have ever assembled Ikea products you will be right at home. Not many but enough words. The fit was perfect everything lined up just fine. I have heard stories of one side not fitting properly but maybe Heed have changed their design slightly. I fitted the front central mount without the beak assembly on the bike and I suspect it made that part of the install easier. There was no problem refitting the beak. I had to remove the little bracket that holds the coolant hoses on the front left of the engine to get the front mount of the bar in place.No issues there. You could probably mount the bar without removing the bracket fairly easily if you had two people. I have two issues with the installation. There are no torque specs given to retighten the rear upper bolts that also secure the engine to the frame. I had to look them up on the Internet. The right side rear upper bolt in particular looks a little crude and may actually get in the way of people with long legs. I would like to see a flatter head bolt and will probably try to source something. I fitted the bars with all the protective wrap still in place and only removed what I needed to secure the bars to the bike. It was easy to remove the wrap afterwards and it eliminated the possibility of things getting scratched during installation. There is plenty of time of that to happen on a dirt road somewhere. From the front Right side Left side Central front bracket From above The offending bolt (IMO). I'm sitting further back than I normally would here and I'm only 5' 9" tall. Installation and quality of build I would rate at 95% (due to the bolt and the lack of torque specs) Observations: The front indicators are not completely protected and may suffer if the bike has a sleep. I suspect that the bars may need to be removed to remove the side panels that the indicators are connected to. It might be possible to remove them straight up the top but I have not tried. Plenty of places for mounts for lights or cameras. Allow and hour to do the job by yourself and you will have plenty of free time after you finsh before the hour is up. Overall: I have no intention of crash testing these but I feel that they will be a good as anything else on the market. The shape means that they shouldn't catch on anything and not mounting to the upper cylinder mounts should remove any possibility of damaged engine cases ala SW Motech. The Altrider bars I had on my previous Tiger did a fantastic job but these bars are 5 indicators less expensive than the Altriders so I will take my chances. The total landed cost was about AUD$170 less than Triumph want for the engine bars alone so IMO they represent good value for money. The bars do not faithfully follow the lines of the new Tiger plastics from the side but that does not worry me.