I'm not an uneducated or obtuse person. In fact, most days I think I'm probably ahead of the curve, but Garmin is making me feel like I dropped out of school in 8th grade and should be working at the county dump. I will say it's been 10 years since I've fooled with any sort of mapping software, but last time I used it (probably MapSource) I remember it being very user friendly. I just got a Montana 680t and CN on a SD card. I've downloaded basecamp and express and following the basecamp sticky here I have set up preferences in basecamp. I hook up the GPS and I have my topo and CN map available in base camp. It's all going swimmingly so far.............. And then I attempt to actually use the software. How the hell do you actually create a route? I want to click a starting point and start panning the map dropping points along the way of where I want to ride. Every time I change from the route tool to the hand to move the map it ends my route. I go back to route tool and it seems to be starting a new one. And when I mess up and want to delete the last couple points, how do I back up? And when I'm done, how do I actually get what I've just done on my GPS? I realize this probably isn't that hard, but I'm so frustrated right now I want to send this thing back and never own another Garmin product. Could anyone direct me to some instruction that might help. I read the New England riders tutorial, but it doesn't seem to answer some of my most basic questions. Sorry for the stupid questions, but I'm at the end of my rope here. There is no way a consumer product, that has no user manual or instruction, should be this difficult to use. It's like if you bought a point and shoot camera and you had to completely understand photoshop to be able to get an image out of it.......it just shouldn't be this hard.