iPhone 7 camera damaged after using a handlebar mount

Discussion in 'Equipment' started by unit3890, Apr 24, 2019.

  1. unit3890

    unit3890 Been here awhile

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    Has anyone else damaged the OIS (optical image stabilizer) on a phone due to vibrations from a handlebar mount?

    I believe that the camera on my iPhone 7 plus broke after using a ram x-grip mount on my klx400r, xt225 and v-strom 650. The grip was mounted to the motorcycles using the bolt adapter or u-bolt ram handlebar adapter depending on the motorcycle.

    The OIS doesn't stabilize the image which creates a wobbly effect and makes it impossible to take a good picture. I'll try to upload a video of it later since I upgraded to a galaxy s10 (it was time to switch back to Android).

    Has anyone else experienced something similar? I know there are mounts that claim to prevent this exact issue, but you pay for it $$$.
    #1
  2. AFRICA

    AFRICA Adventurer

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    I think it's possible that the problem is not the mount. It might be the image stabilizer that's faulty.
    I had an iPhone 6 which did that since new. I sent it in twice, and both times they sent it back saying theres nothing wrong with the camera. If you keep it stable for a few weeks it corrects itself. But still makes it unusable for riding. I did a 7 day trip with no pictures as a result.
    Eventually they admitted to a weakness in the camera, and launched a global replacement campaign for the affected serial numbers. Problem solved for me.
    #2
  3. theregulator

    theregulator Shut Up and Ride Supporter

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    I broke the camera on two separate Pixel 2’s while mounted to the handlebars. Both replaced under warranty. The second replacement sold on Swappa, and I switched to a Samsung S8 Active. No problems since.
    #3
  4. foo

    foo Adventurer

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    #4
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  5. cblais19

    cblais19 Long timer

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    Yup, I've damaged my 7 & X; after I got a TomTom & a Cardo with Hey Siri functionality I stopped using handlebar mounts.
    #5
  6. AdamChandler

    AdamChandler Ascending n00b Supporter

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    Perfect Squeeze + Buzzkill. Haven't destroyed a camera sense.
    #6
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  7. spencermarkd

    spencermarkd Adventurer

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    Broke two, one on a 6+ that I replaced myself, one on a ten that was replaced under applecare.
    #7
  8. BobcatSig

    BobcatSig They call me... Huckajawea

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    Yup, killed my image stabilizer on my iPhone X by mounting it in a Ram X-mount on my KTM 690 Enduro bars.
    #8
  9. WJBertrand

    WJBertrand Ventura Highway

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    Wow, didn't realize this was possible. Does the damage happen even when not using the camera? I've used an iPhone 6 extensively with the Ram X-mount on the handlebars of my Super Tenere and never noticed an issue, but I just got a new Xs and sure don't want to screw it up!
    #9
  10. BobcatSig

    BobcatSig They call me... Huckajawea

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    Yes. It's the vibrations.

    Now, if your Super10 is mostly road focused; you'll be fine. If you're bombing washboard roads and rough dirt, expect to have problems.
    #10
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  11. MotoChron

    MotoChron Got Dirt?!

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    Same thing happened to my 7plus. I stopped running my phone on the bars. I'll run my Duraforce Pro on the bike for GPS, but my good phone goes in my pocket now.
    #11
  12. Mulebiscuit

    Mulebiscuit Adventurer

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    +1 here ruined a pixel only 2 months old on x grip. Now old Motorola rides on bar for nav and good phone in pellican box on tail in foam insert.
    #12
  13. AdamChandler

    AdamChandler Ascending n00b Supporter

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    Modern mobile phones that are premium ($500+) all have "Optical Image Stabilization" Best explained in my layman's way is is the image sensor sits on a moving plane. It will move side to side with the phone. This ALWAYS is moving even when the camera app is not triggered. This allows jitter / stutter when taking photos / videos to be reduced. Some cheaper phones or the GoPro 6/7 use "digital image stabilization" so no moving plane.

    Anyway, if your phone is mounted to a buzzy thumper / single (and maybe V-Twins depending on the age of the bike and vibration transfered to handlebars), this will destroy the OIS sensor.

    Here's the result:


    Under warranty, Apple has replaced my iPhone once with a failed sensor.

    I added this to my Perfect Squeeze iPhone mount - https://shop-hondogarage.com/collec...orcycle/products/buzz-kill-vibration-isolator and haven't had any future failures
    #13
  14. WJBertrand

    WJBertrand Ventura Highway

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    Ok thanks for that information. I’ve only used the x-mount on the road, I don’t really trust it to hold my phone securely off-road anyway, so always stick it in a tank bag or pocket. Whew!
    #14
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  15. szurszewski

    szurszewski Long timer

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    This happened to my iPhone X on a recent trip. It is only present on one lens/camera and I didn’t realize it was a hardware issue until now.
    #15
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  16. Eatmore Mudd

    Eatmore Mudd Mischief on wheels.

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    It's the frequency of the vibes that hurts the worst.
    #16
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  17. unit3890

    unit3890 Been here awhile

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    #17
  18. unit3890

    unit3890 Been here awhile

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    I believe this is true because I didn't have issues on my thumpers. It broke after using the phone on my v-strom 650.
    #18
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  19. Traxx

    Traxx Long timer Supporter

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    I have had this issue with 3 different iphones and it has always been if I left the camera on. Stop - take a picture - remount the phone and go. I have not had it happen as long as I turn off the camera. Stop - take picture - turn off camera - remount and go.
    #19
  20. BobcatSig

    BobcatSig They call me... Huckajawea

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    For what it's worth, the x-mount did do a great job of keeping the phone secured on my 690. So it does work.

    Yup. And the bumps. And the rough roads. And the jumps. :D

    I did that, err... do that. Stop, take the picture, turn off the screen and go. I think the issue is whether the camera software running or not, the vibes still hammer on the hardware.
    #20
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