I was naive to believe that the technology was ahead of where it was. I see now where my issue has been all along - trying to get the traffic set up prior to heading out. What I needed to do was to be away from wifi signals. I deleted the phone on the rider / the rider on the phone, and paired bluetooth again. Start by going through the bit on the mydrive app, which will direct you to normal pairing on your phone. Once paired, it gives the number and you confirm pairing on the devices. Then you are prompted to open mydrive (I got a toast on my iphone and clicked it to switch apps). Once in mydrive again, you are given a second pairing prompt. I clicked it and it said ready to go. I put the GPS on the bike, climbed on and started it. Checking my phone in bluetooth, both traffic and messages said "connecting". Promising. By the time I was 100m down the road, they were both connected and I had live traffic. So far it's been pretty good. I do really like the unit. Now i have to figure out how to mount it effectively, as I used an existing ram mount but want to put it on my handlebars. My bars seem too thin without wrapping he rubber strap over and over again! I'll get that sorted.