Hi all! I just had a new seat built for my '02 640 Adventure by "Rocky" Mayer and the crew (Adrian and Carlos) at Bill Mayer Saddles in Ojai CA. Here is a brief review of my experience: I arrived at just after 8AM on the day of my ride-in appointment. I was warmly greeted by Carolyn, who was slightly stunned that I managed to get my 24' bobtail truck all the way down the rather tight and twisty driveway. (she says I now hold the record for the largest truck ever at their door.....at least it wasn't the record for the largest ass!) After a few minutes of getting acquainted with everyone, and an offer for some morning coffee, Rocky showed up and we got to work. First, I chose a cover material .... I went for the standard black naugahyde type thing. Then, Rocky had me sit on the bike while he took some basic measurements. Soon, the seat was in progress. As it was taking shape, we fit it on the bike a few times along the way to make sure everything was feeling good to me. At one point, I went on a 20 minute ride just to be sure we were on the right track. It was already a huge improvement! Before too long, the seat was finished and I went for another ride. Wow! What a difference! This is the seat I had been looking for! Let me explain something here: about a year ago I took a trip to Corbin for a ride-in seat appointment for this same bike. I arrived there at about 8AM as well. That's just about where the similarity ends. Although the actual process of building the seat appears to be very similar (to my untrained eye) between these 2 companies, the experience for me was quite different. At Corbin, they assigned a relatively "new" employee to me. I thought that was odd, considering I had just ridden 10 hours or so to get there....but I went with it. He was helpful, but seemed a little unsure, and would often disappear for long periods of time. Corbin thoughtfully provides a lunch for all their ride-in customers. Finally, at about 5:30pm (I was the last one out, but certainly not the last one in) they finished the seat......except there were problems with it. The cover wasn't sewn correctly and it didn't really fit too well. Unfortunately, it was so late that all the seamstresses had gone home. To their credit, Corbin wrote on my receipt that I was entitled to a re-cover at no charge at any time in the future. However, I had just basically wasted an entire day there. I have not had the opportunity yet (a year later) to return and get the seat finished. I suppose I could ship it, but I'd rather be involved in the process. Rest assured that at some point I will give Corbin a chance to make it right, and I will report on it afterwards. Customer service is the name of the game, right? That brings me back to the really excellent experience I had at BMS. The fit and finish is perfect, and I couldn't be happier with the product. Rocky and Carolyn were both great, and he was personally involved in the seat construction all the way. Rocky also showed me a few examples of other brands of custom seats that were in his shop for a rebuild. Let's just say that the construction of the other seat maker's products was generally inferior if not outright GARBAGE....and some of them charge a lot more than BMS! When you really see what is under the cover, it is quite surprising, to say the least! All in all, it was a great day! I felt enriched by the experience of meeting Rocky and the crew, and I left with a great new saddle. All this and done before 1pm! Rocky - my ass thanks you, and I thank you! (I never thought I would say that to another man!) Mitch I don't seem to be able to upload right now....if someone will help me post pictures, I'll show you how it turned out.