Good evening everyone, I am not here to bash or trash talk anything regarding the matter at hand,brand or dealer. I am simply looking for some good serious advice. If this may be in the wrong section, please advise where it should go so i can copy and paste my post before it is deleted. I am wondering if anyone has successfully filed a lemon law complaint. I was curious what was resolved in your lemon law case or what the end result was. Both after many and multiple calls to both the dealer and voicemails to KTM Corporate by myself (which involves sitting on hold for 5 minutes and then it kicks you to their voicemail) I have been getting dicked around this whole time and want to file for Lemon Law. I have never even been given a loaner/rental motorcycle. I have technically long fell under Texas' 30 Day Test Law which states the following: If your new vehicle has been out of service for repair due to a defect(s) that substantially impairs the use or market value of the vehicle due to defects covered by the warranty for a total of 30 or more days during the first 24 months or 24,000 miles, and the problem still exists. If no comparable loaner vehicle was provided to you by the dealer during this time period, you pass the test. I was wanting to know what you would do... Go the attorney route with the lemon law so they have to buy back the bike, File the lemon law complaint yourself, and depending on where you live who did you go with? I know little to nothing regarding law, attorneys and court cases. I was wondering if you could help out a fellow ADV rider with some info so i can rid myself of these re-occuring troubles of this bike, that way i can move on to something better and more reputable. Due to the fragility of this of this under-engineered part that is failing. I've owned this motorcycle 6 months, and out of those 6 months, it has been in the shop for two of them. (ADV Training Day In May 2019) This is gonna be long but PLEASE read. April 20th 2019 - I decided to purchase myself a brand new 2018 KTM 690 Enduro R. Its been a great bike, lots of fun. Although there were downsides for longer rides which is typical on such a bike like a hard seat. I have loved it for the time being. Everything was going good UNTIL..... September 7th 2019 - It was a Saturday, and i was running into town from the country on my motorcycle to run a couple of errands (i live in a fairly large sized city). I was riding on the interstate and not too far from my destination. I got off on the off ramp and proceeded to ride down the frontage road which was quite busy with traffic, with the anciticipation of arriving at a stop light approximately 1/4 mile down the road, i was starting to slow down and down shifting the bike. Suddenly the shift from 4th to 3rd gear didnt exist. It acted like the chain broke. No matter what i did, the bike would not engage a gear no downshift nor upshift and was stuck in neutral. Due to the quickly approaching traffic behind me, i was forced to jump a curb with the bike into a parking lot and almost lost it. Luckily i was able to save it and come to a stop in a empty parking lot. September 14th 2019 - I decided to take it to my closest KTM dealer (Approx. 70-75 miles away) for warranty service. During the week of work (i was unable to take the bike there during week due to work hours) i had been doing countless hours of research trying to find out what could have catastrophically caused my bike to stop working. It ended up being the "Shift Star" or "Shift Lock" I was stated by the dealer the repair would take approx. 2-3 weeks to complete. The manager of the service department confirmed the bike ran, as well as powered up so i could give him the mileage of the bike. See what the "shift star" looks like here: September 27th 2019 - I called to check the status of the motorcycle, I was informed by staff at the dealership that the motorcycle still had not been started repair or diagnosis yet nor parts ordered. October 4th 2019 - I called the dealership, Notate that it has been 3 weeks, I asked them what is the status of the motorcycle? I was told the problem had been diagnosed, part hasn't been ordered yet, nor has any warranty paperwork been started. They told me it should only be one more week. I was also informed that supposedly my battery was dead and wasn’t holding any charge (When i dropped the motorcycle off, It was PERFECT, started fine and fast, PLUS the manager had asked me for my mileage which I provided by turning the key on and powering the bike up) October 9th 2019 – I call the dealership to see if the motorcycle had been repaired yet. They had still not started on the repair. The part had supposedly arrived, but has not been worked on yet. I was told the repair should take another week. October 17th 2019 - I called the dealership to check status. I was told the motorcycle was on motorcycle rack being repaired when I originally called during my lunch break, was told it will be done by end of day. I also called KTM Corporate USA during my lunch break. I was on hold for 5 minutes and decided to leave a voicemail as the hold message said. Never received a call back. 5:00PM that evening I receive call shortly after getting off of work from the dealership, That the new part was installed, but first time it was shifted into first, the brand new replacement part sheared off just like the original issue I brought it in for. They said KTM had put a new part on order to them. Expected the part to be there the following week and the motorcycle to be repaired within 1 week. October 21st 2019 - I called KTM Corporate USA once again on Monday during my lunch break. Sat on hold for 5 minutes until it transfers over to voicemail once again. Left another message. Never received a call back. October 25th 2019 - Due to being at work, I had my father call KTM Corporate USA, in which he was able to actually reach someone for once. He was told the problem would be resolved ASAP, and the employee agreed that 7 weeks for simple repair was un-called for. Their attitude didn’t seem too interested in trying to help resolve a customer problem with their product though. They seemed dis-interested, and just in a rush to get my father off the phone. My father was told I would receive a phone call back from them to further the process as soon as he got off the phone. I made sure with my boss that I was able to step away from work if I happened to receive a phone call. CALL NEVER RETURNED. I also called the dealership on my lunch break due to being 8 days later after saying the motorcycle would be finished in 1 week and heard no update. I was advised once again, the new part had arrived, and they were currently installing the new part. The motorcycle would be ready to be picked up by the end of the day. Also I was told that that 6 month old brand new battery had dead cell, and needed replacement due to the battery not holding a charge. (Nothing was wrong when I dropped off the motorcycle) Once again received a phone call at 5pm after work, I was told, the new part is installed, but it will not line up to rest of shift mechanism now. There was supposedly around a 1mm or so difference in thickness between the two shift stars. They said they had "One of America's best KTM mechanics working on it" They proceed to start asking insisting and questioning if I had ever wrecked this motorcycle or been in a accident or dropped it on the shift lever or had anyone else service or repair the motorcycle (which nothing had never been done aside from required 600 mile break in oil change). The dealer told me they were trying to communicate with KTM in Austria (instead of USA for some reason) and they would be in touch. They never gave me a time-frame. October 26th 2019 - My father called the dealership for me due to work, Trying to get an approximate date. They didn’t provide him with one, said they don’t know why the new parts aren’t working on the motorcycle. Said it will be Tuesday before they can get in contact with KTM in Austria. October 28th 2019 - Called KTM Corporate on my lunch break. Same old story... Sat on hold 5 minutes, transfers over to voicemail. Left a voicemail message. No call returned yet. Called Dealership after work... Went straight to voicemail. Must be closed on Mondays. UPDATE: October 29th 2019 - TODAY My father called the dealership for me while I was at work to check up on the motorcycle, This time the dealer seemed more pleasant, but stated their mechanic was wanting to “pull his hair out” on this situation due to the mechanic not knowing why nothing was going back together or lining up correctly. They told my father that they were having an incredibly hard time getting a hold of KTM USA as well to find out what they are to do in the next step in warranty repair. My father asked what the next step was, if it was motor replacement or what the process may end up being, and the service manager said that motor replacement is a probability to resolving this issue. My father also attempted calling KTM once again after getting off the phone with the dealership, and was able to get ahold of someone at KTM corporate. A lady had answered the line (keeping the name & extension private). She told my father that she had spoken with me on October 22nd 2019 which is a blatant lie, I never spoke with anyone from KTM corporate. He was told that she would be calling me shortly after getting off the phone with him to help resolve this issue. At this time, i have NOT recieved a call.