Sena Bluetooth - Motorcycle Bluetooth Communication Systems

Discussion in 'Vendors' started by SenaBluetooth, Mar 18, 2014.

  1. swimmer

    swimmer armchair asshole

    Joined:
    Oct 9, 2007
    Oddometer:
    16,670
    Location:
    Tucson, AZ
    +1
    #41
  2. levain

    levain STILL Jim Williams Supporter

    Joined:
    Oct 29, 2005
    Oddometer:
    10,133
    Location:
    Charlotte, Vt
    Ever since updating to the latest software, music cuts in/out. Could it be related or is my headset possibly getting old? I've had it for 3years or so.

    Thanks

    Sent from my SAMSUNG-SGH-I747 using Tapatalk
    #42
  3. Texcollect

    Texcollect Adventurer wannabe

    Joined:
    Oct 29, 2009
    Oddometer:
    248
    I have the same issue. Going to revert to the previous version when I get a moment.
    #43
  4. SenaBluetooth

    SenaBluetooth Motorcycle Bluetooth

    Joined:
    Mar 17, 2014
    Oddometer:
    289
    Location:
    San Jose, California
    It sounds like a connection with the headset. I recommend removing the headset from the device you have it paired with (like a phone) and performing a "Factory Reset" on the headset. After performing a "Factory Reset", repair the headset back to the device you had it paired to before.
    #44
  5. kbroderick

    kbroderick Long timer

    Joined:
    May 7, 2009
    Oddometer:
    1,436
    Location:
    Bethel, Maine
    Is there any way to control what happens on the phone when you hit the phone button on the headset?

    I haven't figured out the pattern yet (I assume there must be one), but sometimes I get Google Now and other times I get a voice dialer prompt. Ideally, I'd like to be able to configure it to the application of my choice (a voice memo app to be determined, once I find one that wants to work from the HFP connection).

    I'm using a Google Nexus 5 running Android KitKat.

    Thanks,
    Kevin
    #45
  6. Mike Ryder

    Mike Ryder Kriegerkuh Supporter

    Joined:
    Oct 11, 2003
    Oddometer:
    1,583
    Location:
    Peachland B.C. Canada
    20S ? waiting bad.
    #46
  7. Timpel

    Timpel Adventurer

    Joined:
    Oct 25, 2007
    Oddometer:
    34
    Location:
    Netherlands
    We are quite happy users of SMH10R devices as well. But we have some issues. First, the little pin in the connector broke, it was out of warranty but I got it fixed. All I want to say, is that the pins are way to fragile in my opinion. But that's that.

    The other problem: I have a full-face helmet and the mic is patched to the inside of the chinpart of the helmet.
    My girlfriend has a flipup helmet (hjc symax 3) and she has the boom-mic. Now when she breaths or when there's a little bit of wind blowing, my earphones are screaming this very unpleasant sound. Horrible. Is there a way to eliminate that? Off course we've been fiddling around with the angle of the mic but it seems like it's either to low (pickin up wind) or to high (nose breathing sounds). She has not have a cold or anything so nothing funny there. We have the latest firmware installed (v.5). And she has no problems at all in regards to those sounds.

    thanx in advance.
    #47
  8. RedBean25

    RedBean25 Been here awhile

    Joined:
    Apr 29, 2008
    Oddometer:
    140
    Location:
    Lynnwood, WA
    I'd like to see how people have their boom mic installed in their Nolan helmets. Mine hits the chin spoiler when I open and close the helmet which knocks off the foam cover. It's always in the way, so I removed the foam and tucked the mic off to the side. I avoid using it. Anyone with pics or suggestions?
    #48
  9. zeeede

    zeeede Long timer

    Joined:
    Mar 6, 2012
    Oddometer:
    1,151
    I've had no problem with wind noise with a boom mike in a symax 3. First, check to make sure the microphone is pointed in the right direction. Right where the microphone meets the boom there's a triangle pressed in on one side and a tab sticking out on the other. The tab should be facing AWAY from her face. The triangle should be facing toward. I rode with mine facing the wrong way for over a year!

    Second, mine came with a little black plastic "cap" to go over the back of the microphone under near the fuzzy microphone cover (she's using the fuzzy cover, right?) If that's not in place, try clipping that onto the back of the mic.

    Third, I use a chin curtain on the bottom of my helmet. That will hep reduce wind noise coming into the helmet, though they can be a bit fiddly with opening and closing the flip front (especially with a boom mic). Have her give one of those a shot.
    #49
  10. SenaBluetooth

    SenaBluetooth Motorcycle Bluetooth

    Joined:
    Mar 17, 2014
    Oddometer:
    289
    Location:
    San Jose, California
    You will want to first go into the Settings app and select the Application Manager. Under the list that shows "All" of the apps on your phone, you will want to select the app that is being activated when you press the phone button which will either be Google Search or your voice dialer app. Scroll down until you see the "Clear Defaults". If you are able to select it then do so. This will clear the setting that it does not get activated every time you press the phone button. Now, you will be able to choose which app to launch when you press the phone button and whether or not to do it every time you press the phone button or that one time.
    #50
  11. mrphotoman

    mrphotoman Long timer

    Joined:
    Feb 20, 2011
    Oddometer:
    1,689
    Location:
    KBR27
    If I am chatting with someone on my headset and have my google nexus 7 2013 model connected, using it as a gps and it announces a turn, will it interrupt our conversation where i can hear the directions?

    Thanks
    #51
  12. SenaBluetooth

    SenaBluetooth Motorcycle Bluetooth

    Joined:
    Mar 17, 2014
    Oddometer:
    289
    Location:
    San Jose, California
    You will not be able to hear it because the GPS on the phone is using the A2DP Bluetooth profile which has a lower priority than communication through either the intercom or a phone call.
    #52
  13. Timpel

    Timpel Adventurer

    Joined:
    Oct 25, 2007
    Oddometer:
    34
    Location:
    Netherlands
    Mic is positioned in the right way. Triangle towards face.
    Ours did not come with this plastic cap neither did it come with a fussy cover?!

    The chin curtains has just been ordered. She made something like a chincurtain herself out of an old raincoat and that dramaticly recduced the noise. But the genuine one is coming.
    Thanks for your comments. I should have a look where to find the fussy cover. Sena, would you be able to help out here?

    Also, we have this problem at driving at a 120km/h that the earphones are not loud enough on maximum volume, with our earplugs in. Any way to break through the maximum volume level?
    #53
  14. Perkio

    Perkio Just "Perk" Please.

    Joined:
    Jan 11, 2013
    Oddometer:
    145
    Location:
    Riverside Ca
    You're probably not following the instructions.
    they tell you that placement of the speakers is very critical to achieving full volume.
    try moving the speakers up or down front or back until you achieve best volume.
    you can even move the helmet around some on your head without detaching the speakers to try to find the best location.
    #54
  15. Nesbocaj

    Nesbocaj The NEW Soylent Green Deal???

    Joined:
    Jul 15, 2006
    Oddometer:
    1,645
    Location:
    Westchester NY
    Keep up the good work Sena!

    Great product with great- support, features and a steady stream of updates.
    :D
    #55
  16. scootertrog

    scootertrog Jedi Fart Master

    Joined:
    Mar 26, 2011
    Oddometer:
    1,135
    Location:
    Missouri USA
    My equipment:
    Sena SMH-10
    Nokia Lumia 520 Windows phone

    Wife's equipment:
    Sena SMH-10
    Apple iPod Touch

    Problem:
    My Sena picks up my wife's iPod music (she's on another bike). Her iPod is taking precedence over my Nokia. I've cleared pairings, from intercoms, phone and iPod and started fresh. Running the latest firmware on both the Sena's and my Nokia phone. After a lot of jog dial tapping, ect to get my Sena to play my music from the Nokia... as soon as she turns on her music, my Sena switches from my music to the music on her iPod (which we both hear simultaneously).

    Any ideas would be appreciated!
    #56
  17. SenaBluetooth

    SenaBluetooth Motorcycle Bluetooth

    Joined:
    Mar 17, 2014
    Oddometer:
    289
    Location:
    San Jose, California
    The SMH10R does not come with the same plastic cap that the SMH10 has because the shape of the microphones are different. However, your SMH10R should of come packaged with a pair of foam microphone covers (if its a dual pack then 2 pairs of microphone covers). You can order a pack of 5 microphone covers from our online store here http://www.buysena.com/powersports/smh10r/sc-a0109.html if you can't find the foam microphone covers that came with your headset.
    #57
  18. Timpel

    Timpel Adventurer

    Joined:
    Oct 25, 2007
    Oddometer:
    34
    Location:
    Netherlands
    Thanks for the reply. I might have the foam covers, but they are in a box on the other side of the world. But we bought a little yellow dishwasher sponge, cut in in a square, poked a hole in it, put it over the boom mic and the problem is gone.
    #58
  19. Rider

    Rider Spectacularly Correct

    Joined:
    Dec 11, 2001
    Oddometer:
    27,036
    Location:
    Real America
    Necessity is the mother of invention. :deal :lol3
    #59
  20. SenaBluetooth

    SenaBluetooth Motorcycle Bluetooth

    Joined:
    Mar 17, 2014
    Oddometer:
    289
    Location:
    San Jose, California
    Sent you a PM about your issue.
    #60