Sena Bluetooth - Motorcycle Bluetooth Communication Systems

And I just got a notice from SENA that my order was canceled.

Me too. The credit card hold only lasts so long. May have to reorder.

I got another invoice and shipping label for a second 50 that I didn’t ordered.

I work in eCommerce. I would literally lose my mind if someone in my org said "...cancel the orders and make the customer place it again when stock shows up..." ESPECIALLY during a massive promotion that is time-boxed.

Amateur hour.

Agreed. May have to switch to something with customer service.

Hi, I'm pretty new here, I am trying to post in an existing thread rather than start my own thread to avoid clutter, but let me know if this should be a separate thread.

I just received a C4 Pro, SC1 Advanced, charger and spare battery, and handlebar remote. The remote is the Sena brand, not the Schuberth brand, but I think it's the same device with a different name on it. All of the above are set up and paired, and the helmet is paired to my iPhone. Just took a ride this evening and they all worked great.

Question: Am I supposed to turn the remote off (or "deep sleep" it) when not riding, or leave it on all the time? Seems obvious I should turn it off, right? But I know some batteries actually last longer if you just leave the device on, or, the difference might be so small it's not worth the trouble.

Also, any tips for more easily pulling batteries out to replace them? Testing, I was able to catch the seam with my fingernail, and tug it out, but I felt lucky to do that.

Thanks!

I turned my remote off after use. As for the helmet battery, I tend to leave mine installed and charge via the USB port in the helmet.

Thanks - I meant the remote battery, although the same question may apply to both!

Ah...fingernail for the Remote battery. Be careful with the Helmet Battery, you can break the plastic latching tab on the side quite easily. That goes for the Battery Door latch as well.

Sena and Interphone make it easier to communicate to each other.

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SENA & INTERPHONE DEVICES WILL BE COMPATIBLE STARTING 2021

Global leaders in Bluetooth® communication solutions for the powersports and outdoor sports markets, Sena Technologies and Interphone are proud to announce a strategic alliance in the motorcycle communication market. The two companies are collaborating to bring a more unified communication network to motorcyclists around the world. Starting in 2021, Interphone products will share Sena’s proprietary communication technology allowing for complete compatibility between existing Sena devices and the new Interphone product line.

Both Sena and Interphone work to make the riding experience better for motorcyclists across the globe. Sena looks forward to a long-term partnership with Interphone allowing even more riders the opportunity to #RideConnected. The first of many Interphone products compatible with Sena’s communication technology will be launching early 2021.

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MESH UNITED: A NEW CONNECTION

In addition to original Bluetooth, Sena is excited to be offering top-of-the-line Mesh 2.0 technology to the Interphone product line. With the simple touch of a button, Mesh 2.0 allows for near limitless rider connections, and incredibly fast data transmission for unrivaled audio quality, learn more about Mesh 2.0 here. Thousands of riders use Sena’s leading Mesh 2.0 platform and Interphone users will now be able to experience Mesh 2.0 and effortlessly connect with all Sena Mesh 2.0 users. Sena and Interphone are proud to work together to offer simplified communication to riders, no matter what communication brand they are using.

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Let's hope that this "upgrade" is via a software push. I don't really have any desire to purchase yet more new hardware.

That "mesh" really sucks the battery down. We switched to basic intercom (defeating the quick connect) just to make it through the day without charging. Somewhat dissapointing.

Unless you plan on buying a new Interphone headset that has Sena's Mesh 2.0 technology included next year, an "upgrade" won't be necessary.

Are you indicating that Interphone will be adopting the mesh protocols that Sena currently uses?

According to the announcement, yes.

I still think SENA should work on waterproof's units. Already at my 3rd SENA 50R replacement, my girlfriend at her second replacement, not really happy it's not better in this department compared to Cardo's. (YES, I have submitted since the release of the SENA 20s this suggestion but SENA prefer to replace units over and over.

Hi. To check the records of our Customer Service department about the 50Rs that have been replaced, can you please PM us your e-mail address or a Help Desk ticket number?. Thanks.