Things Dealers tell Customers

Discussion in 'The Perfect Line and Other Riding Myths' started by ak_diane, Aug 16, 2012.

  1. Rick G

    Rick G Ranger Rick Supporter

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    I have spent my entire career in sales ( not motorcycles or cars) and that has always been my mantra and when I owned my own sales agency I preached that to my reps. If you don't know, say so and then tell your customer that you will find out and get back to them. Then just do it!!

    It is a little harder to gain a customers confidence but really easy to destroy it.

    Rick G
  2. bwalsh

    bwalsh Long timer

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    That is my biggest gripe with any place you call, any type of business.

    Employee: "I don't have that information but give me your number and we'll call right back."

    They never do...It seems most business' figure if you want the item bad enough you'll call them back. Here is what I think of that...:fyyff
  3. Benduro

    Benduro These are my dress clothes Supporter

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    She even missed the legendary 7.4! The 454 was possibly the industry-standard construction truck motor for the 80's and the 90's. It's one thing to miss a motor only made for a few years (still totally inexcusable considering the noteworthy nature of it being the biggest motor they ever made)
    But it's another entirely to ignore the motor that gm is best known for, after the 350. Unbelievable.
  4. Jim Moore

    Jim Moore "You ain't black!"

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    That's fifty dollas for a T-shirt!
  5. SilkMoneyLove

    SilkMoneyLove Long timer

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    He had to pop some tags!
  6. Thanantos

    Thanantos Ride hard.

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    "Trying to get girls from a brand? / Man you hella wonÂ’t, man you hella won't"
  7. Wlfman

    Wlfman Long timer

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  8. Thanantos

    Thanantos Ride hard.

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    I think you missed the joke.
  9. SilkMoneyLove

    SilkMoneyLove Long timer

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  10. Handy

    Handy Sunburnt

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    Wait, maybe you missed the joke...
  11. Hoot Gibson

    Hoot Gibson Banned

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    It's on you fool....you are the joke! But then again, you already knew that, didn't you?:puke1
  12. Thanantos

    Thanantos Ride hard.

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    Inception RAP joke?

    WTF?!
  13. Disco Stu

    Disco Stu Long timer

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    Me: I got a flat in the front on the way up this weekend, do you have a replacement in stock?

    Gateway BMW: Sure, no problem.


    Me: Would you be able to get to it today?

    Gateway BMW: Sure, no problem (as the technician is wheeling my bike into the work area).


    Me: My mount for my Sena blutooth broke this week, do you have any replacements on hand?

    Gateway BMW: Sure, how many would you like?


    Me: That F800GT looks sharp, mind if I take it for a test ride?

    Gateway BMW: Sure, we'll have someone put the plate on while we're photocopying your license.


    when I come back:
    Gateway BMW: What did you think?

    Me: It was pretty buzzy in the handlebars. I don't think it's for me.

    Gateway BMW: Well, let us know if you want to take out any other bikes.


    as I'm leaving:

    Gateway BMW: Thanks for the business!



    Some dealerships make it easy for me to part with my money, because they have what I need, they're friendly and they're efficient.
  14. SilkMoneyLove

    SilkMoneyLove Long timer

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    Good to know some places still offer good service.
  15. 3Putt

    3Putt Been here awhile

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    Honz and the boys run a great shop.
  16. Shooby

    Shooby Long timer

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    Heading out for a trip next week, planned to do simple service myself but schedule, events, etc. were too prohibitive so I called the dealer (Esco BMW) yesterday, set up a time to bring my bike (F8GS) in this morning. "You bet, no problem, we'll have the bike in & out in no time."

    Brought in the bike, decided to wait instead of figuring out a ride back to work. So I waited. AAAaaand I waited. Grumbling that I should have done it myself, I hunted down the service Mngr (very nice guy btw), asked if it was all set to go (it was sitting outside at this point so I figured they'd just now brought it out). "Uh, well, not quite, had a few more CHiP & sheriff bikes come in...( yeah, I know, the corporate/fleet contracts always get the attention) so he felt bad, got a Mech (good dude, know's his stuff) on it, threw me a key and said this should be a good way to burn an hour....

    I didn't mind waiting a little longer...

















    MG V7 Racer. 100lbs lighter than a Triumph Thruxton. (& ONLY 15 less HP) - Data based on in shop heresay. I'll not be held liable for this info.
    Raw, fun, flickable, fun, fun. Got back on my bike and thought "Got Dam, what a pig"

    [​IMG]



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    I don't mind this kind of waiting

    [​IMG]
  17. Benduro

    Benduro These are my dress clothes Supporter

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    Those are soooo pretty! Yeah, I'd have asked them to schedule my next service if I could ride that 'guzzi again!
  18. 100mpg

    100mpg Self Imposed Exile

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    ho lee shit. so how much did they give you on trade in for yours? :D