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Discussion in 'Australia' started by lowrpm, Mar 8, 2006.
I sent an e-mail of to the new Touratech guy [email protected] and recieved a catalogue a week later (dont forget im in WA) and a price list by e-mail . So far so good there address is
1933 Carboor -Everton Road,
Carboor, Vic 3678
Ph 03 57295529
fax 03 57295559
The Catalogue is very comprehensive at 770 pages.
Now I just have to order something and see what happens from there.
You can download a full TT and Wunderlich catalogue on the EastCoast BM site if anyone is interested.
This reply sums up how Tony does business.
I found RVAqualine great to do business with. I bought a pair of Zega panniers and racks for my 1200GS, looooove the panniers.
That terrific Gonz but it still does'nt explain why they did'nt have the courtesy to reply to my enquiries.
I must confess,
the fact that the factory in europe is overloaded and causing delays is something I can understand.
The fact that an australian distributor may have stocking issues due to low volumes etc i can understand
The fact that australian prices may be higher due to various factors i can understand
An email stating "we are understaffed/overloaded and it may take time to respond to your request" I would have understood.
But no [email protected]#!$%$ response to my email for over a week really #[email protected]%^ me to tears. Jeezus, customer service 101, communicate!
Ahh! thats better. I've had my Touratech Australia Rant for this week!
I had a quick response from Tony which was great. Unfortunately the new Australian distributer price on the item I wanted is 1.5 times the price offered on the international TT website.
Having always bought my TT gear through this website and being amazed at the fantastic service - its sucks big time to now have to pay 50% more for absolutely 0% additional value.
Suffice to say I did not buy the item and will stear clear as long as I can.
I must say that TK has supplied as ordered gear. even sent dogalog without asking??? TK's rep with offroad bikes over the years is fairly good so I doubt he'd try to stuff people about(never met the bloke just going off experience) I have heard that TT is having problems with supply due to new factory being built??? so that may be a reason for any stuff up's. Then again the blockheads have lost twice in a row, so their logistics can be called into question( tongue in cheek)
Linkypoos pls!! Tried Google but no joy (blame it on shiraz)
East Coast Bms.Cattledogs are on the right of the page.
Don't get me wrong,I rang and emailed Aqualine at the same time as East Coast Bms.I have had my racks for 3 days now and as yet still have'nt even had a response from Mr Kirby and Co.
How can the only ( supposedly ) distributor of a certain merchandise not even respond when you can't ( supposedly ) get it anywhere else in the country ( supposedly ).Piss poor in my books.
Tried this link from their site
But it sent a sent through a v small corrutpde file!
Not always a TouraTech problem
Often ISPs have a FTP server that caches files locally and they can be corrupted locally too.
Thanks for the link Andrew - just checked the price for a headlight protector for Helga Eurotart and was cheaper than the touratech website .
I'll be buying through East Coast
Playing around and the actual link is supposed to be
I said supposed to be as this file is missing on the Tourtech site as well
The German catalog is there tho (all 40MB of it)
Edit; still downloading, looks like it is actually 130 MB !
This info might be a little late but I thiugght if your still looking for a supplier you might like to give Mick Owen Motorcycles a go in Canberra.
Try hopping on the website www.eastcoastbms.com.au. You should find everything your looking for.
:huh :huh .You have read this whole thread have'nt you
Be nice A2, it was his first post and his profile is filed out !
Sorry .Just taking the piss .Now read the thread properly next time noob .
Welcome to the nuthouse Swaggy .You'll get used to the twisted humour here
Hmmm- says a bit about TT OZ that all we seem to be able to currently download is de files!