Trying to help a friend who is locked out

Discussion in 'Ask Baldy, Blame Cannonshot' started by oldmanron, Sep 12, 2018.

  1. oldmanron

    oldmanron Skeptical Otimist

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    Hey there,
    My riding buddy 1trak, is having difficulty with his account. He can't seem to get his email account to update, and his old email is no longer active. When he goes to try to edit his email, he gets a message that says it already exist. His new current email is 1trakk@gmail.com. I was able to send him a PM, but he cannot post anything, so I'm sending this message on his behalf. If you can help him out, that would be great.
    #1
  2. CA Stu

    CA Stu Triple. The limit. Super Moderator

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    I don't see any members named 1trak. There is a 1trakk, @1trakk and there are no restrictions on that account that I can see.

    Also, is he trying to post from a phone? Because since the upgrade there has been difficulty posting from some phones, you can read about those here in this forum.
    #2
  3. oldmanron

    oldmanron Skeptical Otimist

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    His screen name is 1TRAK (upper case ) if that makes a difference, but his email has a double k as in 1trakk@gmail.com. His old email connect to his adv account is sansmith@btc-bci.com. that e-mail account is no longer valid, but he can't change his email address to his new one. It says that that email address is already in use, but I don't think that gmail would allow two users to have the same email address. He was trying to post from his phone, but we tried to do it from my PC as well, and could not make any progress there either.










    9
    #3
  4. CA Stu

    CA Stu Triple. The limit. Super Moderator

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    There is no account named 1TRAK when I search in the inmates, but when I search for posts by 1TRAK I see some... Hmmm, I'll get someone who knows what they are talking about.. :D
    #4
  5. bluestar

    bluestar sheep shagger

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    You're no super moderator. :fpalm
    https://advrider.com/f/members/1trak.83520/
    #5
  6. CA Stu

    CA Stu Triple. The limit. Super Moderator

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    #6
  7. bluestar

    bluestar sheep shagger

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    :rofl
    #7
  8. Cannonshot

    Cannonshot Having a Nice Time Administrator Super Moderator

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    Message me a valid e-mail address other than the two listed here.
    #8
  9. oldmanron

    oldmanron Skeptical Otimist

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    message sent with additional email for 1TRAK
    #9
    CA Stu likes this.