Vega customer support

Discussion in 'Vendors' started by KayaKTM, Apr 30, 2004.

  1. KayaKTM

    KayaKTM Day trippin'

    Joined:
    Feb 16, 2004
    Oddometer:
    405
    Location:
    Western NC
    ok here it goes............i'm pissed!!! :hair

    i have to share my Vega experience with all of you. :boid

    Vega helmets told me i could buy a small helmet and switch the liner with a medium liner. that way i could have both the small and medium liners to interchange...............under their guidance i bought a small vega helmet and then ordered a medium liner. after 3 liners, non of which fit, the local dealer said they were at a loss, try vega. vega responded to emails till i indicated the dealer was no longer a help. at that point vega quit responding to email, after another 3 weeks (2 months out from purchase) still no response. i finally found a phone # and called. the end answer from vega. oops we made a generational change to the helmet and the liners won't fit any more. so now i've got a fuckin helmet that i can't wear and 2 months of my time invested in making it fit. FUCK VEGA! I WILL NEVER RECOMMEND THEM TO ANOTHER RIDER NOR WILL I PURCHASE ONE OF THEY'RE HELMETS!

    thanks for letting me rant!

    joshua NC
    #1