better now than on the road, but yes, frustrating. couple weeks ago, i went from so cal to vegas to pick up a moto. i sold my truck in june, so had to rent something. pick up a "ram rebel" from budget..... busted window, mud terrains humming like a cheap hooker on dollar night, mirror broken, all sorts of scratched up, filthy..... i promptly took it back, and they gave me a 5k mile old jeep gladiator. it did the job, but what happened to just regular ol fuckin rental trucks?