I recently bought a Tom Tom Rider 550 which I (try to) use with an Android phone. I am in Europe but I guess the models on sale are the same all over the world. The bluetooth connection to the phone is so unreliable that it basically makes the sat nav unusable (it will show me a route but no traffic data, which is what I need). TomTom are refusing to refund or replace - they say it's a known issue and thank me for my patience while they fix it. Yeah, right. My question is: is the new Garmin Zumo XT any better? Is the bluetooth connection with Android phones reliable? I don't care so much about handsfree calling but about traffic data. I am trying to see if the store, which sells both Garmin and TomTom, would replace it with a Garmin, or at least give me some kind of discount. I have tried - multiple times - the IT approach of unpairing, resetting the Rider, wiping the cache partition of the phone, sacrificing my firstborn while praying to the gods of bluetooth, and then repairing - nothing. I always make sure I manually open the MyDrive app but, even so, the connection comes and goes and is practically unusable. I had chosen the TomTom and not the Garmin because: I use the TomTom app on my phone when driving the car I like that you can browse, plan routes, set favourites etc on the web and it syncs to all your devices Many years ago I found TomTom's traffic data better than Garmin - no idea if that's changed now I don't like the Garmin having a micro-usb connection (what century is this?) However, all of these become moot points if the connection to the phone doesn't work.