After shutting down due to a cyber-attack, it seem’s Honda’s websites are back online.
On June 8, one of Honda’s official Twitter accounts sent out the following message: “At this time Honda Customer Service and Honda Financial Services are experiencing technical difficulties and are unavailable. We are working to resolve the issue as quickly as possible. We apologize for the inconvenience and thank you for your patience and understanding.”
Along with Honda’s customer service and financial divisions, other parts of Big Red’s empire were unavailable yesterday, including some of its motorcycle websites. Whether this was a preemptive move on Honda’s part, or part of the attack, is unclear. However, we do know the technical issues affected some Honda production facilities in regions around the world, including car manufacturing facilities. The Telegraph says motorcycle plants in India and South America were also affected. The attack didn’t seem to affect all the company’s plants, though, and they’re all supposed to be operational at this point.
According to Forbes, the issue seemed to be tied to a ransomware attack, although the suspected perpetrators didn’t have much to say about the incident (and you can certainly understand why). Bleeping Computer says the attack appeared to perpetrated by SNAKE ransomware, which is known for its ability to steal data, as well as the usual ransomware encryption routine. SNAKE ransomware is also known for its ability to interfere with industrial machinery connected to manufacturing equipment that’s connected to infected network, a security analyst told Forbes. That would explain the issues with Honda’s production facilities.
Worried about your financial data, if Honda’s got it on record? Honda told The Verge no customers’ personal identifiable information had been compromised, as far as the company knew at that point.