The issue with the illuminated controls flashing when the KTM heated grips are set to "Medium" or "Minimum" still exists after many attempts by a different dealer to reprogram as told by KTM via message given. Dealer decided to keep the bike so he can get a live KTM tech. on the phone come Monday to help diagnose the issue live. Just guessing, but either the heated grips are defective or not installed properly (which would be hard to do). I sure hope they don't have to pull the tank off again to unplug them because that always seems to create more issues afterwards when service re-installs all those parts (recent and past experience) back onto the bike.