New SPOT Promo code?

Discussion in 'Mapping & Navigation' started by Eddy Alvarez, Jun 1, 2012.

  1. SteadyStare

    SteadyStare Adventurer wannabe

    Joined:
    Mar 26, 2015
    Oddometer:
    380
    Location:
    New Mexico
    Yep, I've been with spot for a couple years and just made the switch to the InReach. I'm done with Spot. The dishonesty of the company was enough reason to switch, not to mention the price hike, lower quality service, fewer capabilities when compared to the InReach.
  2. Keithert

    Keithert Long timer

    Joined:
    Jan 6, 2013
    Oddometer:
    1,254
    Location:
    NW suburbs of Chicago, IL
    I got an e-mail today saying my basic plan was no longer available and they would be changing my plan to the enhanced basic plan and charging $199 plus the $15 maintenance fee. Has anyone called and complained to get a lower cost?

    1. A Network Maintenance Fee of $14.99 will be charged to your account.
    2. The Basic Service plan that your SPOT Gen3 device(s) are currently on has been discontinued and will be migrated over to our new enhanced Basic Service plan. As such, your current 1-year subscription price will increase to $199.99 at the time of your renewal.
  3. blueridgegs

    blueridgegs Been here awhile

    Joined:
    Dec 13, 2002
    Oddometer:
    820
    Location:
    Western NC and Middle TN
    I complained about the cost increase and the person I was talking to took $50 off to keep me as a customer.
    I'm sure it's a one and done deal.
    I'm through with SPOT after my subscription is up.
    Keithert likes this.
  4. 71tr

    71tr Been here awhile

    Joined:
    Jun 26, 2009
    Oddometer:
    535
    Location:
    Chicago
    SPOT can officially suck-it.
    No renewal notice, no email, no official notification of any price change or additional fees.
    Only when I noticed a pending charge on my credit card did I realize SPOT was trying to renew my service plan for a total of $256!
    The above noted plan increase, a network maintenance fee and some other garbage fee make up that total.
    I emailed SPOT asking them to reverse the charges as I would not be renewing my service since they failed to provide any notification of plan changes etc. I then went to my credit card provider and filed a fraudulent charge report against SPOT and cancelled the card.
    No response from SPOT.
    ohgood likes this.
  5. SilverBullet

    SilverBullet Been here awhile

    Joined:
    Oct 2, 2009
    Oddometer:
    709
    Location:
    Harmaston, TX
    Easy solution. Don't keep a credit card in your Spot account. Your subscription will cancel, then when ready call to renew if they'll give you the old price. Been working like that for me 3 years now.

    Sent from my SM-G860P using Tapatalk
  6. SteadyStare

    SteadyStare Adventurer wannabe

    Joined:
    Mar 26, 2015
    Oddometer:
    380
    Location:
    New Mexico
    It's not worth playing games with these guys. I switched to the inreach and couldn't be happier. Screw spot, just go buy the older inreach which can be found for cheap these days. I'm not being paid by them to say this, but I actively campaign against spot because of the hell they put me through for several months.
    ohgood likes this.
  7. SilverBullet

    SilverBullet Been here awhile

    Joined:
    Oct 2, 2009
    Oddometer:
    709
    Location:
    Harmaston, TX
    I don't consider a single phone call once a year to renew playing games. But if they every fail to match old pricing I'll be gone also.

    Curious how much you paid for the used inreach unit and how much for annual service?
  8. 71tr

    71tr Been here awhile

    Joined:
    Jun 26, 2009
    Oddometer:
    535
    Location:
    Chicago
    Email response from SPOT quoting the service agreement auto renewal which includes any price increase or additional fees. I called SPOT to cancel service, rep offered $50 refund which I declined then offered $85 credit if I transferred unit to a new users, declined. They relented and claimed to be doing me a favor and cancelled the service and refunded $232 of the $256. I asked if the difference was usage for the 8 days of the new period they said not it was sales tax. I then asked why they wouldn't refund sales tax, no response. I then asked if they were keeping sales tax or forwarding to appropriate taxing authority, they claimed the latter. I'll still push my credit card provider to refund the entire amount as they have no reason to keep sales tax.

    SPOT is a good idea that is reasonably executed, but their coverage area is inferior to other providers and their customer service, auto renewing contracts and exorbitant pricing are just too much to keep me as a customer. Anyone looking for a good condition SPOT III unit?
    ohgood likes this.
  9. 250senuf

    250senuf Long timer

    Joined:
    Feb 17, 2008
    Oddometer:
    3,316
    Location:
    Nelson area, Kootenai, BC, Canada
    Service is monthly, can be changed month to month between plans of different usage levels, even suspended. I'm in Canada so pricing is different. Google is your friend.
    InReach's 2 way capability is a HUGE step up over Spot's "push the button and cross your fingers" service.
  10. SilverBullet

    SilverBullet Been here awhile

    Joined:
    Oct 2, 2009
    Oddometer:
    709
    Location:
    Harmaston, TX
    Pricing is a HUGE step up for me also as currently paying ~$95 for annual unlimited. I ride 2-3 weeks of every month so the start/stop subscription won't work. I did look briefly at their website but seems pricing is ala carte with per use charges. Was looking for a realistic annual amount of what people are actually paying.
  11. Keithert

    Keithert Long timer

    Joined:
    Jan 6, 2013
    Oddometer:
    1,254
    Location:
    NW suburbs of Chicago, IL
    My spot is up for renewal this week. I called to ask about the price and they said it would be $199 plus the $14.98 maint fee. I said I wasn't sure I wanted to renew. They transferred me to another person who said he would take $50 off so my fee will be about the same as it was in 2015 and 2016. For that price I'll keep it and see what happens on renewal next year.
  12. SteadyStare

    SteadyStare Adventurer wannabe

    Joined:
    Mar 26, 2015
    Oddometer:
    380
    Location:
    New Mexico
    Or for less than that you can go get signed up with inreach and have a far more reliable service, with two way communications, and turn the service on and off online without the need to call and argue about it... Just saying
  13. SteadyStare

    SteadyStare Adventurer wannabe

    Joined:
    Mar 26, 2015
    Oddometer:
    380
    Location:
    New Mexico
    I paid $195 for a lightly used delorme inreach SE (older model) with a powered ram mount. My monthly subscription is currently $16 which includes all fees and taxes. I'm on the month to month plan that I can turn off and on. It includes 3 customizable pre-canned messages that are unlimited (like spot) as well as 20 "text" messages a month. After that, it's a few pennies per extra message. I love the service. My wife loves that she can send me a message back when I'm out in the woods in case she needs to get me home sooner than planned. The whole thing is just so much better than spot.
  14. kendoo

    kendoo Been here awhile

    Joined:
    Oct 5, 2010
    Oddometer:
    155
    Location:
    Wallkill, NY
    I held out for the $85 credit. Such BS that you have to play these games.
  15. mpenner

    mpenner Heavy Cruiser

    Joined:
    Dec 17, 2008
    Oddometer:
    1,245
    Location:
    Centerburg, OH
    I subscribed to Spot for several years and then declined to renew a couple of years ago. They gave me a $50 credit which was enough to entice me to renew. Last year, I did not renew and did not use the service for almost a year. Yesterday I got an offer for a year of basic service for $50. I don't know if it will work for others.

    SPJH44BRC4D

    image5353667.jpg

    image5353668.jpg
  16. SpeedyR

    SpeedyR SE in the SE

    Joined:
    Aug 12, 2005
    Oddometer:
    1,738
    Location:
    ATL, GA
    I received the same $50 offer. I got a "burner" visa and activated my Spot via that card. In a year when it goes up for renewal, I can call and activate another year if I want to. Makes it easier to keep track of what's going on with my cards...

    for $50 it's worth it to me to have the tracking and being able to notify my family. I usually travel with a group and normally a few of us have trackers (Spot or InReach) so it's not a big deal to not have one, but peace of mind is worth that much. In the future I"ll look into two way communications (maybe even get my HAM radio license and a HT) as that would be much more functional.

    Attn Mac users:
    FYI after i activated my SPOT it told me I needed to update the firmware. downloaded the software, it said to delete the older version (I had 1.5 on my mac) to instal the new version (1.8). Did so but then after installation, you get a screen asking for your authorization code (in the battery box). BUT you can't put anything in the box and it's basically locked up. Called tech support, evidently the latest version isn't compatible with Mac OS for now, so I can't update the SPOT. Said they are working on it, but no ETA. he said it all works fine as far as tracking and SOS. not sure what I"m missing by not having the updates as there's no info on the website about this..

    are we sure SPOT's not owned by Garmin??? :becca
  17. sphyrnidus

    sphyrnidus born to ride

    Joined:
    Apr 2, 2009
    Oddometer:
    272
    Location:
    Netherlands
    Spot owned by Garmin, like Delorme’s In Reach :1drink which seems to be the better option?