Spot X Communicator

Discussion in 'Mapping & Navigation' started by Smoke Eater 3, May 10, 2018.

  1. HalcyonRider

    HalcyonRider peaceful, prosperous, carefree

    Joined:
    Aug 16, 2016
    Oddometer:
    41
    After the bad reviews I've read on the SpotX I decided to return it unopened. Man, what an ordeal. It took 5 phone calls to get them to process the return. I'm an easy going guy too. They just kept telling me a supervisor had to process it but there wasn't one available. Geesh.
    #61
    Chaostrophy likes this.
  2. Mulley

    Mulley stay dirty my friend

    Joined:
    Jan 16, 2009
    Oddometer:
    44
    Location:
    Moody, AL
    I ordered mine before reading the bad reviews. So far I think most of them are unfounded or the bugs have been fixed. They put out a software patch last week.

    I used mine to send and receiving a few texts. When I have a clear sky I was able to send two texts to 2 different people in a matter of 2-ish minutes each.

    I still have an issue with the lack of a key lock (screen lock) feature and the screen is always on (but not back-lit). It's too easy to accidently press the keys and change settings or do something else without knowing. I cant believe they didn't think of this.

    Also, it's way too easy to accidentally send an SOS through the menu keys. Frankly I'm surprised that it's even an option. Maybe a software update will fix both of these issues.

    I'm still a happy customer but SPOT really needs to fix a few things.
    #62
    ohgood likes this.
  3. Boondoggle

    Boondoggle no good deed

    Joined:
    Feb 9, 2009
    Oddometer:
    25,016
    Location:
    Half a bubble off level
    For what it’s worth, I sent a nastygram to Spot customer service about all the price increases on my Gen 3 and they offered me $65 off this year’s subscription. Not sure exactly how that works out, we’ll see when the bill arrives next month.
    #63
    Mulley likes this.
  4. Mulley

    Mulley stay dirty my friend

    Joined:
    Jan 16, 2009
    Oddometer:
    44
    Location:
    Moody, AL
    I found an inexpensive pouch that will hold and at least partially protect my SPOT X and hopefully prevent accidental pressing of the buttons. It's designed for a 2-way radio but fits great. I'll probably place it in the pouch backwards to protect the screen. Picture of 2-way radio added for reference.


    LUITON 3 in 1 Multi-Function Radio Holder https://www.amazon.com/dp/B07B5Z2Q2S/ref=cm_sw_r_cp_apa_T3ylBbMPAVT0S[​IMG][​IMG][​IMG][​IMG][​IMG][​IMG]
    #64
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  5. Advdave

    Advdave jubilado

    Joined:
    May 8, 2007
    Oddometer:
    428
    Location:
    Anacortes, WA
    #65
  6. Smoke Eater 3

    Smoke Eater 3 Long timer

    Joined:
    Nov 30, 2012
    Oddometer:
    1,880
    Location:
    Lincolnville, Maine
    There is an excellent update available today. It fixes all the issues I've noticed with the Spot X.
    #66
  7. Mulley

    Mulley stay dirty my friend

    Joined:
    Jan 16, 2009
    Oddometer:
    44
    Location:
    Moody, AL
    The big one for me is disabling the S.O.S. menu item.


    #67
  8. HalcyonRider

    HalcyonRider peaceful, prosperous, carefree

    Joined:
    Aug 16, 2016
    Oddometer:
    41
    That's great news. I guess we all expected them to push an update to address these issues.

    I returned mine and will be expecting an inReach mini in the mail soon. Overall, it just seems to be a more reliable device.
    #68
  9. CrazyCooter

    CrazyCooter --Crazy MoFo--

    Joined:
    Oct 9, 2004
    Oddometer:
    63
    Location:
    Redding, CA
    I was looking for the most complete Spot X thread to contibute and get info from and this looks like IT.

    I have been a first gen spot user since 2005ish and had been for the most part satisfied although it seemed like coverage got weaker 7 years ago. Well I recently picked up the Spot X for its 2 way ability and getting back into the motorcycle thing again but mainly riding alone.

    I have to say I'm pretty disgusted with this latest offering......After investing $500 in hardware and service costs......1)Tracking coverage is horrible even when it's on 5min setting. Went for a 250 mile ride and got just 4 locations the entire day. 2)The device has locked up twice and won't do anything until the battery dies.....the only bad thing about a large battery. 3) Messages in/out are not all that reliable either.

    I used my trusty gen 1 today and got many more locations on the page than the Spot X ever would, however I did notice the same 70 mile dead spot (pun intended) traveling around Lassen Park on the north and east sides.

    I have done 2 firmware updates every time I was prompted. Guess I'll have to wait almost the entire week for the battery dies to do anything with it. Damn glad I didn't need it yesterday since I didn't discover it wasn't working till I got home from a 200 mile back country ride......
    #69
    Chaostrophy likes this.